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Customer Service Representative

Warren, MI
September 11, 2018

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Carmel Hayes-Watson

Vault Teller

Warren, MI ****9


As an entry-level banking professional, my aim is to work with the best and renowned banks in our country. I would also like to learn and venture various departments of the bank, cash vaults, bank teller department, etc. With hard work, sincerity and integrity, I would like to enhance my professional skills in a dynamic and stable workplace.

Authorized to work in the US for any employer

Work Experience

Cash Logistics Processor

Brinks Cash Logistics - Detroit, MI

February 2016 to Present

Process cash, checks and coins from a selection of banks and vendors. Processed currency, mutilated currency to send to the federal government. Processed ATM orders to be sent out to various locations, successfully balanced cash vaults at the end of day. Vault Teller

Comerica Bank - Detroit, MI

August 2014 to April 2016

Successfully and accurately processed currency to all Comerica Branches and customers, processed paper work and documented all orders into system. Also, processed incoming currency from branches and logged information into computer. Made currency available for sending out to the Federal Government.

Cashier/ Customer Service Rep/ Cash Office

Meijer - Detroit, MI

February 2010 to January 2014

Lead cashier for day shift, issued out cash drawers at beginning of shift, ran customer service desk, processed cash, credit and voucher orders, assisted customers with daily needs, collected and counter drawers at end of shit, balanced drawers and refilled self- scan machines.

• Certified Customer Service Representative, Focus Hope, MI

• Excellent customer service skills

• Ability to type 45-50 wpm

• Organize, prioritize and work under extreme work pressure, heavy workloads and deadlines

• Successful in mastering new skills through hands-on experience

• Quick learner, dedicated and self-motivating


Associates in General Studies

Wayne County Community College - Detroit, MI


Cash Handling, Cash Handling, Customer Service, Shipping, Supply Chain, Logistics Certifications/Licenses

Customer Service Rep

June 2020

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