Customer Service Manager

CURRICULUM VITAE

FRANCISCA ODARLEY LAMPTEY

P.O .BOX 940, Accra Central Mobile: 024*******/027******* *******@*****.***

PERSONAL INFORMATION

Date of Birth 1ST OCTOBER, 1987

Nationality Ghanaian

Sex Female

Marital Status Single

Languages spoken English (fluent), Ga/Twi (Fluent)

EDUCATIONAL BACKBROUND

BACHELOR OF BUSINESS ADMINISTRATION (MARKETING): METHODIST

UNIVERSITY COLLEGE GHANA

West African Senior School Certificate (WASSCE):ST JOHNS GRAMMAR SCHOOL

Basic Certificate Examination (BECE):SEVEN GREAT PRINCES ACADEMY

WORKING EXPERIENCE

( 2016-2017) IT SALAT INTERNATIONAL: Labone

Sales Personnel

Customer Service Personnel

(2012-2013) NATIONAL SERVICE :G C B,Abeka

Personal Secretary To The Branch Manager

Customer Service Personnel

Filing and Confirming Of Registered Companies

(2011) INTERN: G C B, Kwame Nkrumah Circle

Generating Of ATM Pins

Mailing Of ATM Cards

SPECIAL SKILLS

Good written and oral communication skills.

Ability to work effectively and efficiently under pressure

Good interpersonal and analytical skills

Ability to work tactfully in peculiar and sensitive situations

INTERESTS AND HOBBIES

LISTENING TO MUSIC

READING AND COOKING

REFEREES

MR ROBERT OWUSU

G C B BANK (INTERNET BANKING UNIT)

E-BANKING CENTRE

KN CIRCLE

024*******

MR MAXWELL KWENNING

CO-OPERATE BANKING

GCB BANK

HEAD OFFICE ACCRA

020*******

MRS GLADYS WIAFE

THE OPERATION MANAGERESS

G C B BANK

ABEKA BRANCH

020*******

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