Tonya Ann Kellar

*** ******** ******

McKeesport, Pa. 15132

ac60gs@r.postjobfree.com

412-***-****

Objective – Ambitious team player seeking a strategic level position in a dynamic environment, where my professional and leadership skills towards the organization’s growth and achievement.

Summary of Qualifications

Ability to interpret and implement the goals of the organization

Team player, excellent at motivating others towards accomplishing goals

Proficient in the use of Microsoft Office including Word and Excel

Highly detailed oriented with a desire for accuracy Above 8,000 kph and 45 wpm

Ability to organize, prioritize, and work under pressure, heavy workload and deadlinds

Excellent communication, research, and data management skills

Experience

Buford’s Kitchen – Assistant Manager Hostess and Banquet Server 3/2017 - Current

Provide excellent customer service to a diverse clientele which could include up to 250 guest.

Instruct or train to set up buffets with food presentation standards and practices. Trained new employees on all operational procedures.

Gateway Clipper Fleet – Fine Dining Server 11/2016 – 3/2017

Provided guest with fine dining experience which would include, knowledge and presentation of wines and liquors.

Salvation Army – Rack/Clothes Runner & Cashier 2/2016 – 10/2016 Displays and arranges merchandise as directed; checks all displays to ensure that items are maintained and displayed in a neat and orderly manner; rotates and/or rearranges stock as directed; returns items to the proper location after customer’s have handled.

Temporary Assignments 1/2011 – 7/2015

Empyrean Group, L.L.C– Allegheny County Department of Public Works Executive Administrative Assistant Performs administrative and office support activities for Director and Deputy Directors of Department of Public Works. Duties include fielding telephone calls, receiving and directing visitors, word processing, creating spreadsheets, presentations and filing. Excellent Internet research abilities and strong communication skills. Prepare reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software. Secured delivery of confidential documents.

Staff Mark Temporary Agency – Gateway Health Insurance Clerical Support Clerk Process, organize, and distribute of all incoming mail. Prepare new enrollment and update application forms. Enter information captured on the applications into the database. Perform clerical duties, such as scanning the applications, filing and operating office equipment. Provided assistance to staff members as needed.

Manpower Temporary Agency – UPMC Southside Mail Clerk Preparing medical documents for preparations to send to providers. Verifying correct address, identification number and patient’s information is accurate. Verify that items addressed correctly, marked with the proper postage, and in suitable condition for processing.

Empyrean Group, L.L.C. – Allegheny County Public Defender Office Clerical/Receptionist Assist Public Defender’s with updates of files. Compile, sort and verify the accuracy of data before it’s entered. Store and pull the completed documents in appropriate locations. Prepare and process legal documents, such as summonses, subpoenas, complaints, appeals, motions, and pretrial agreements. Mail, fax, or arrange for delivery of legal correspondence to court officials. Organize and maintain law libraries, documents, and case files. Scan or read incoming materials to determine where they will be classified or filed. Perform general office activities, such as typing and filing. Direct high volume incoming calls to appropriate receiver. Sort or classify information according to guidelines, such as content, purpose, user criteria, or chronological, alphabetical, or numerical order.

Empyrean Group, L.L.C – Allegheny County Property Assessment Office Data Entry Specialist Input updates of property evaluation captured from current evaluation. Compare data with the source documents, or re-enter data in verification format to detect errors. Store completed documents in appropriate locations. Locate and correct data entry errors. Scan or read incoming materials to determine how and where they will be classified or filed.

Pendleton Electric Contract Services 4/2009 - 12/2013 Executive Office Assistant Maintain front office for electrical contract services. Maintain and operate database system. Maintain records and ledgers of input/output of profit on Excel spreadsheets. Maintain production of office by ordering materials, supplies and equipment needs for upcoming service jobs. Schedule appointments/consultations with prospective clients. Verify delivery and payment to vendors. Answer telephones, give information to callers and take messages. Create, maintain, and enter information into databases. Set up and manage paper, recording information, updating paperwork, maintaining documents, correspondence, or other materials.

Novum Pharmaceutical Services 12/2004 – 12/2008 Data Management Specialist Provide staff support to the Data Management Department. Coordinate and conduct training for new hire and training/review for each study specific protocol. Inventoried and organized case report forms sent in from the Investigator’s site and transmit to Data Management staff. Review study data, demographics, concomitant, adverse events of patient to ensure compliance with study specific protocol. Identify potential discrepancies, generate RFI (request for information) to investigator’s site to verify accuracy of data captured on case report forms. Reviewed data entered into the study specific database against case report form for accuracy. Coordinate the RFI process with Data Management staff, tracked, routed, RFI’s and protocol deviations for original signatures from Investigator’s site. Assist Clinical Research Associates by obtaining data from sites and contacting various sites for complete data information needed for case report forms. Provide assistance in the preparation of special analyses and reports to management and various departments. Recommended and implemented new operating methods, new standards and procedures for administrative information.

United Health Care 3/1999 - 12/2002 Input Data Entry Specialist Responsible for input of data captured on various medical claims, verify the correct medical code submitted on medical claims. Contact providers for clarifying any discrepancies captured on various claims. Prepare insurance claim forms related documents and review for completeness. Post or attach information to the medical claim Protect the security of medical records to ensure the confidentiality is maintained. Maintained, organized and filed up to 500 medical claims per day. Specialize in HCFA and UB92 claims. General office duties performed.

Education

1991

Connelley Technical Institute formerly known as Connelley Trade School

1501 Bedford Avenue

Pittsburgh Pa 15219

GED

1992

Western School of Health and Business Careers

421 Seventh Avenue

Pittsburgh, Pa. 15219

Certification for Medical Assistant

2003

Connelley Technical Institute formerly known as Connelley Trade School

1501 Bedford Avenue

Pittsburgh, Pa 15219

Certification for Business Administration/Medical Coding-Billing

2017

C.C.A.C. Modern Office Technology

219 Ninth Avenue

Pittsburgh Pa 15219

Certification for Modern Office Technology

References

Michael Gable, C.P.R.P., Director

Department of City Public Works

414 Grant Street

Pittsburgh, Pa. 15219 412-***-****

Stephen G. Shanley, P.E., Director

Department of County Public Works

County Office Building

542 Forbes Avenue Room 501

Pittsburgh, Pa. 15219 412-***-****

George Thompson, Deputy Director

Department of Facilities Management

County Office Building

542 Forbes Avenue Room 107

Pittsburgh, Pa. 15219 412-***-****

Charles Pendleton, Electric Foreman

City of Pittsburgh

1808 Colwell Street

Pittsburgh, Pa. 15219 412-***-****

William Kisner, Deputy Sherriff

436 Grant Street

Pittsburgh, Pa. 15219 412-***-****

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