Senior PM / Senior SharePoint Architect / SharePoint Team Lead and SME
Education and Experience:
Bachelor’s degree in Computer Science with a Minor in Applied Physics from UMUC, relevant certifications and 21 years of total IT experience. Additional professional training includes; 1999, Perle Networking specialist, 1999, IBM Certified Specialist, AS400 V4R3, 2011 Unix Admin Certification Class, 2010, PMP Project Management Certification. Strong experience in system administration and SQL to ensure optimal database connectivity and SQL log and drive maintenance utilizing the SQL database, for the past 15 years. Proficient in the installation, use and maintenance of Microsoft Server. SharePoint PMP, Administrator and Trainer for 12 years in SharePoint 2003, 2007, 2010, 2013 and 2016 and experienced in functionality and development, both front and back end, in SharePoint. Migration specialist for the last 7 years certified through Metalogix and Avepoint specializing in diagnostics and SharePoint Farm Health as well as customized Nintex Workflows. Working knowledge of the Microsoft 667 and 668 SharePoint certifications as well as all of the TechNet transitional documents in preparation for 2010 to 2013 to 2016 Migration and development. High proficiency in SharePoint Training design and delivery and written extensive and customized curriculum suiting the needs of customers. Proficient in Windows Administrator to diagnose and monitor the SQL environment associated within a SharePoint Farm. Proficient in stand-alone and multi-server installations of SharePoint 2003, 2007, 2010 and 2013, both through Microsoft installation splash screen (Basic and default stand-alone software installation) or through custom PowerShell installation commands. For the last 15 years, I have been specifically focused on Project Management and SharePoint administration.
Qualifications I have led and supported many diverse and complex contracts providing a clear and concise understanding of SharePoint. My skills and experience include; installation, customization, diagnostics and maintenance as well as Business Intelligence. I am a certified Microsoft Trainer and am a training designer for SharePoint 2010, 2013 and O365. I am comfortable in a SharePoint Team management role with the ability to develop, administrate, train and as a project lead. I specialize in Farm Health and optimal configuration as well as migration from older SharePoint installations or other external sources. I have over a decade in leadership and management roles for Government and private industry clients. I am a leader of men with a proven track record adapting and adjusting to any environment. I have the ability to communicate efficiently written or verbally at any level in an organizational and customer chain of command. I am proficient in conflict resolution and team motivation, leading by example and utilizing my technical skills to support each facet of the software design and delivery team.
Certifications: PMP (PMBOK 5) 2014, ITIL Foundation V3 in Progress, IBM Certified Specialist – V4 R3, KnowledgeLake Certified in Configuration, Installation and Training, A+, Net +, Security +, 2014, Microsoft Certified Professional, 1999, Microsoft Certified Technology Specialist. NINTEX Workflow Certified 2012. Cloud and Office 365 in process.
Also in process: Six Sigma Green Belt Certification
DNA Solutions and Consulting Millersville, MD
Senior Program Manager / Contracts and Staffing 08/2017 – Present
1.Responsible for retention and analysis of Program Portfolio
Provided strategic direction to the Project Management Team, Project LOE and Roadmaps and contract / program support
Proficient in AGILE, SAFE, SCRUM and WATERFALL methodologies as well as KANBAM spreadsheets, calendars and online boards, among other logistic control methodologies
Responsible for leading all strategic meetings in reference to future designs and new product implementation and delivery
Maintained best practice methodologies throughout Program portfolio with monthly scope and timeline analysis as well as weekly optimization meetings.
Provided PMO design and implementation through PM training performed face to face, online and over the telephone. SIT and Uat training design and delivery
Maintained close working relationship with internal development team in an effort to provide realistic timelines and scope retention.
Regularly represent our PMO effort internally and at Client presentations, performing the role of presenter and PMO SME.
Utilize SharePoint 2013 and 2016 / O365 platform and BI Dashboards, to track our multiple project portfolio
Responsible for Front end SharePoint Administration and design as well as backend design, development and architecture
Efficiently apply SDLC process for COTS and GOTS software application development
Efficient use of SSIS and SSRS Service components of the Microsoft BI Stack / Utilization of complex and specific SQL queries in SQL Server Stack for Business Intelligence reporting and dashboards
Proficient in Business Analysis and value chain analysis for proper deliverable explanation and delivery
Contractual and Lifecycle Process management in Healthcare, State and Government Procurement and Application development
Judicial Information Systems, MD Courts (JIS) / DNA Solutions – Annapolis, MD
Senior Program Manager/SharePoint Implementation Team Lead, 11/2014 – 08/2117
1.Responsible for Project Management including PM Plan and WBS for all new projects
Manages all tasks and activities required to meet the requirements of the SOW
Manages the SharePoint team and all task assignments
Prepares and delivers all reports documenting progress and status of all tasks
Responsible for the design and direction of all SharePoint Migration Projects
Responsible for designing and maintaining the PMP with managed scope and scheduled deliverables
2.Manage SharePoint Team of 20 or more developers and administrators and provide Tier 2-3 SharePoint user support for 5,200 active users responsible for content / site management in the MD Court System
3.Serve as Technical advisor and SharePoint SME to the Board of Directors and Chief Judges of the Court of MD
4.Manage Java and HTML environment utilizing Development Object Oriented Programming (OOP), Object Oriented Design (OOD)
5.Responsible for specifying, visualizing, constructing, and documenting the artifacts of software systems, using Unified Modeling Language (UML)
6.Responsible for schedule, budget, SOWs, and technical requirements according to the Project Management Plan I authored and implemented.
7.Responsible for the design and delivery of all Enterprise Training for SharePoint 2010 2013 and the O365 suite.
Department of Justice (DOJ) / Argin Technologies LLC – Washington, DC
SharePoint Project Manager / Developer for DOJ contract with EOUSA, 06/2013 – 9/2014 (Contract ended)
1.Responsible for Project Management including PM Plan and WBS for all new projects
1.Manager the SharepPoint Dev team of 15 developers and 20 technical individuals at the NOC
2.Manages all tasks and activities required to meet the requirements of the SOW
3.Prepares and delivers all reports documenting progress and status of all tasks
4.Developed standard procedures and processes for the interaction of the development team during the projects
5.Communicate tasks to client weekly by providing system analysis reports as well as Data Flow Diagrams and developing Use Cases.
6.Ensured effective communication between all technical and non-technical team members, led, managed, and coordinated all staff and sub-contracted teams’ activities ensuring that goals and objectives were accomplished within budget and allocated timeframes. Weekly scrum meetings were utilized for ongoing review and task management.
7.Lead projects in a transparent and efficient manner, Utilizing standard project management practices, such as Agile and Waterfall SDLC
8.Develop Project Management board, allowing the Gov Client to incorporate Business Analysis and Project Management on all existing simultaneous project under my watch.
9.Developed the Clients Governance Strategy and Project Prioritization methodology.
2.Responsible for Content management for 94 COUSA intra-internet sites
1.Maintains and troubleshoots existing custom coded ColdFusion content management system applications
2.Oversees all SharePoint farm design implementation
3.Migrates legacy USANet content from HTML sites and custom coded Cold Fusion content management sites into SharePoint
4.Ensures that all site content is in accordance with Section 508 compliance
3.Provides Tier 2-3 SharePoint user support for 52,000 active users responsible for content / site management in the EOUSA
4.Provides Tier 3 support to 96 US Attorney’s SharePoint intranet site-collections as well as all Executive Office’s site-collections.
5.Responsible for all design and implementation of customized Nintex Workflows in an effort to maximize project efficiency.
6.Initiated campaign to raise end-user support of SharePoint leveraging branding, managed metadata, and intuitive responsive design.
7.Initiated design and implementation of live fail over network at an off-site location in an effort to provide consistent connectivity with minimal downtime in case of system outages.
1.Provides Operations and Maintenance support
2.Responsible for developing and continuously updating the Configuration Management Plan to document, manage and control all configuration changes to the sites, including migration to the SharePoint 2010 environment
3.Operates and maintains the web servers and other components that make up the EOUSA web environments. Servers and components include Windows Server 2003 and 2008, SharePoint Server 2007, SharePoint Central Administrator, Web Link Validator, Web Trends, and Sun One Web Server
4.Develops event receivers using the .net framework to customize SharePoint functionality
5.Operates and maintains technologies within the web environment including AvePoint DocAve, Cold Fusion Administrator, SharePoint 2007, SharePoint 2010, Google Search Appliance, Web Link Validator, Web Trends, and Sun One Web Server
DocPoint Solutions / CMS (Center for Medicare and Medicaid) / Walter Reed Navy Medical Hospital – Columbia, MD
Senior SharePoint Solutions Expert, PM and Lead SharePoint Developer, 06/2012 – 06/2013
1.Identified and implemented industry best practices to improve the project management processes, decision making procedures, tools, etc. using Scrum and Waterfall techniques.
2.Responsible for the management and operational flow of all projects including SharePoint environment administration, design, development, support, .net service manipulation and .net framework configuration as well as diagnostics
3.Subject-matter expert in the installation and configuration of Microsoft SharePoint in large farm deployments
4.Responsible for documentation of SharePoint application business requirements
5.Responsible for providing project scope and effort estimations for a variety of clients in both the government as well as the private and public sector
6.Responsible for developing project technology strategies based on key client objectives; diagnosing and mapping client requirements; articulating solution risks and barriers; recommending project approaches; preparing time and cost estimates and planning full project life cycle
7.Responsible for the planning, execution and organization of data migration projects, either from SharePoint 2007 to 2010 or from file share solutions and external storage units into a SharePoint instance
8.Obtained Nintex certification as user and in house trainer. Was responsible for all Nintex Workflow employee training
9.Responsible for all design and implementation of customized Nintex Workflows, devised from the requirements gathered Workflows are implemented at the user level to minimize process steps and better maintain project scope
10.Managed all SharePoint development projects at CMS in Woodlawn MD
11.Authored and presented 45 weeks of SharePoint training for CMS Headquarters
12.Responsible for leading a team of diverse developers and architects in both government and civilian SharePoint solution integration, from design and agile sprint development to task delegation and execution.
13.Responsible for planning and running weekly meetings integrating the sales force, management and the development team in an effort to maintain deadlines and client satisfaction
14.Specializing in migration of a variety of platforms to SharePoint, including but not limited to ColdFusion and WordPress.
Special Operations Technology – Annapolis Junction, MD
Technical PM / System Administrator Level 3 / SharePoint System Engineer, 06/2011 – 06/2012
1.Responsible for designing, building, and maintaining a worldwide telecommunications network also to include the telephone and radio network.
2.Managed software development team utilizing UML for the simplification of complex design and for the documenting of the artifacts of the COTS and GOTS software systems.
3.Full rack builds, from wiring to connectivity and configuration from the ground up.
4.Daily tasks required me to administrate over, install and operate classified telecommunications networking equipment, including cryptographic equipment, multiplexors, modems, routers, wireless, telephone, switches, and satellite equipment; install, operate and maintain network hardware and software; and troubleshoot and restore outages within the network both locally and internationally.
5.Maintain and administrate in house SharePoint environment including but not limited to user permissions, library and database maintenance, handling common issues in MOSS and workspace and personal page configuration as well as user tech support.
6.Monitor and implement security controls on government and private automated information systems both overseas and domestically. I support operations in the areas of cyber security, contingency planning, general security operations, and risk management.
7.As System Administrator level three, was responsible for managing and delegating tasks to a team of 19 level 1 and 2 System Administrators.
8.Monitored, maintained and organized client issues through an online JIRA trouble ticket system using task delegation, task alerts and status reporting.
9.Implemented customized Nintex workflows to better track project status among the analyst and development team members
10.Formed a team of analysts and wrote a forensic white paper linking the company's main information capture service with a mobile forensic data extraction unit. The company achieved POC (Proof of Concept), ROI (Return on Investment) and full funding from our client for the completion of the project. Upon completion, the project was accepted and funded by the NSA.
InfoTek Corporation – Hanover, MD
IT Technical Project Manager / Tier 2 and 3 Network Architecture, Diagnostics, Technical Support, SharePoint Administrator / Lead Developer and Trainer, 09/2009 – 06/2011
Maintain SharePoint network and systems for remote and on-site users within their internal networks and sandboxes
Deploy .net solutions as farm and sandboxed solutions to the farm
Develop, test, and document workflows/processes prior to live deployment
Support DMZ test lab for SharePoint 2007 server and WSS 3.0 IDE environment
Install, design and support various HTML and PHP web hosting services such as WordPress and ColdFusion
Install and configure Active Directory and DNS services and add workflow tools; SharePoint Designer 2007, Nintex workflow 2007, and Visual Studios 2008 within MOSS 2007 and the SharePoint system
As SharePoint Administrator for the Navy client my responsibilities were to solve common problems with MOSS 2007 as well as deploy related products with MOSS 2007, backed up data on the server regularly, to manage and maintain all document libraries, user and team work spaces as well as meeting work spaces and to assist in the creation of user's private spaces as well as internal blogs and wiki mark ups. Managed all user permissions as well as write to the curriculum and design the training for all SharePoint deployment to every level of Naval officer and employee. Analyzed the results of the training classes and questionnaires and adjusted the training accordingly for best results. Maintain my technical expertise by regularly studied the Microsoft Libraries online in an effort to stay up to date with practices such as Excel service configuration, Search Service configuration and BDC configuration.
Provide Tiers 1-3 support to SharePoint end-users and in house employees.
Assist customer in the administration of the Windchill PDMlink/Project link system; creating projects, libraries, workflow tasking’s, and security access rules
Install and configure SNMP monitoring for the firewalls, routers, and switches in a client network
Research and implement new technologies and methods to streamline customer process
National Fidelity Mortgage – Linthicum, MD
Branch Owner, Manager, Trainer, IT Supervisor, 01/2005 – 09/2009
Supervised an IT team of 7 technicians
Responsible for network architecture, configuration and upgrade
Maintained network connectivity
Designed and maintained wireless network and remote access capabilities
Built and maintained company network hardware to include server, desktops, and peripherals
Installed SharePoint 2003 as single farm installation for the purpose of document collaboration, department efficiency and organization.
Performed hardware and software upgrades and repair to include virus scans, SharePoint and Server patches and scrubs
Provide on-site and help desk support for all users
Created Migration plan from concept to implementation, migrating all data and sites from SharePoint 2003 to SharePoint 2007
Delivered user training for SharePoint Navigation and Administration.
Marketing management, focus, analysis, and maintenance
Trained new hires for all positions
National Fidelity Mortgage Corporate
Manager, Trainer, IT Support, 09/2001 – 01/2005
Supported in the maintenance, upgrades and configuration of the corporate Windows network
Provided on-site help desk support for all users in house and working via remote access
Responsible for network upgrades, testing and administration
Continuously named “Top Originator” among management
1.Managing loan officer schedules, pipelines and production
Recruiting, hiring, and release of employees
1.Training on all software and loan products
Recognize current employee knowledge; create and implement individual training methods and techniques
Design training PowerPoint presentation for loan origination programs, as well as encompass and lead database training
Role play and critique sales techniques
The Medix School – Towson, MD
Instructor, Network Administrator, 01/2000 – 08/2001
Responsible for the curriculum, scheduling and instruction of all computer classes for the dental and medical assistants
Handled all network configuration, maintenance, upgrades and repair
Worked with the staff of instructors on the design of class outlines and curriculum as well all exams and tests
BelAir Computers – Bel Air, MD
Sales and Customer Assistance, IT Support, 10/1996 – 12/1999
1.Handled sales, support and initial configuration of the IBM AS400
2.Worked closely with our technical division on hardware design and support
3.Responsible for all software and hardware upgrades; through command line, bios and GUI
4.Obtained and used my IBM and networking certifications to assist in customer support on-site as well as taking calls on the help desk team