Detail-oriented Business Services Specialist with 10+ years of IT Finance experience. At Gannett, achieved nearly $1.5M in savings by reducing maintenance costs and identifying billing errors over an 11-year period. Proven skills include creative thinking and problem solving with proficiency in Excel.
Gannett Co., Inc.
Business Services Specialist
01/2007 – 08/2018
Receive, audit, apply GL coding, approve for payment or dispute until resolution and track costs for approximately 200 telecommunication invoices per month for over $1M (WAN, VOIP, Mobile, etc.) for Gannett and certain subsidiaries and provide accruals for late or missing invoices when necessary.
•Obtained approximately $1M in credits since 2007 by consistently identifying fraudulent or incorrectly invoiced Telecom expenses and working with our various telecommunication providers (AT&T, Century Link, XO Communications, Verizon, etc.) to credit our accounts.
•Budgeted and negotiated multi-year hardware/software maintenance agreements for thousands of enterprise inventory items; including Cisco, VMware, Symantec, Juniper and Quantum resulting in year-over-year cost savings/learning credits of approximately $450,000 since 2007.
•Completed a massive project to update and consolidate 100+ invoices with outdated billing addresses and submitted transfer of ownership requests after the business acquisition of the Journal Media Group and transfer of certain accounts from USA TODAY to corporate.
Gannett Co., Inc.
Administrative Coordinator (Information Technology)
09/2004 – 12/2006
Provide administrative support to entire corporate Information Technology department and maintain personnel contact and business information. Voluntarily served as floor Safety Coordinator.
•Assisted with the development/implementation of a Service Desk reporting tool to simplify our divested unit billing process; reducing our data compilation time from days to hours.
Virginia Commonwealth University
•Major: Music Education
•Extra-curricular: Wrote music reviews for The Commonwealth Times and Richmond News Leader (Young Virginians), and served as a work-study Administrative Assistant for the VCU box-office.
•Assistant Coach for Fairfax American, Little League Baseball.
•Alumni, 501st Legion (www.501st.com).
•Alumni, Former President & Treasurer of the Rho Omega chapter of Phi Mu Alpha (Professional Music Fraternity).
•OS: Windows 10 and familiar with Linux/Unix, Mac/Apple.
•Applications: Outlook, Word, Excel, Basware, Photoshop CS2, Coupa, Lawson General Ledger, NexTEM, ServiceNow, Adobe Professional, ServiceNow, WS_FTP, PowerPoint, Visio, SAP.
•Financial: Telecom Expense Management (TEM), Accounts Payable, month end and year end reporting, research, accruals, variances, budgeting, tracking monthly expenses, account reconciliation, data analysis, analytical skills, billing process and disputes.
•Vendor negotiation, scheduling, work order processing/submissions, asset management, event planning, supply purchasing, procurement, building permits, contracts, database/file management, internet research, inventory management, customer service, handling confidential documents/working in high-security areas,
•Creative thinking, web site development (HTML) and administration, photo/image editing, FrontPage, Sharepoint, desktop publishing, video/audio editing, and audio/visual equipment.