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Project Manager Office

Location:
Omaha, Nebraska, United States
Posted:
September 11, 2018

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Resume:

SUMMARY.

IT professional with over ** years plus experience as a Project Manager with an IT focus on managing solutions of any industry or technology

TOP LEVEL SKILLS

IT Project Management \ CONTENT & DOCUMENT MANAGEMENT\ WEB DESIGN\ APPLICATION DEVELOPMENT\TESTING\TRAINING

Work History

IT Project Manager (Consultant) – Sub Guru, Nebraska Furniture Mart & Omaha National (Apr – present)

Manage client in a Delivery Manager or Delivery Engineer for 3 engagements:

oSub Guru - Mobile application to allow class scheduling, addition of instructors and substitution using Microsoft Azure,

Completed User stories, Acceptance Criteria, development tasks needed, Architecture and API needs for existing host system (Mindbody).

oNebraska Furniture Mart - Voice file conversion to text for CRM based reporting using Power BI and Cognitive to convert audio and produce reports.

Created functional apps in Azure to perform Speech to Text (TTS) conversion from voice files housed in blob storage. Used BING Speech API to perform the actual conversion.

Utilized Azure Logic app to sequence the series of TTS and text analytics functions with the results stored in Azure Data Lake folder for each conversion stage. The final results of the curated data was made available Power BI for reporting.

oOmaha National - Produced 12 Power BI reports with source data from Azure SQL and on-Premise SQL Database

Completed User stories, Acceptance Criteria, development tasks needed, Architecture and SQL needs from the existing source data.

Power BI report testing

IT Project Manager (Consultant) - Creighton University (Nov 16 – Feb 18)

Lead development teams for ETL based functionality

Work with API developer to draft end to end solutions for transport of source system to Data

Lake

Draft Architectural tech stacks for review with UI/UX teams

Report to Stakeholders on status and progress.

Project Manager for the following projects with client:

omyCreighton Data Lake (completed 6/17)

oBanner 9 upgrade (Installation of upgrade completed 12/17)

oCreighton DRP (completed discovery 2/18)

Virtualized apps in Frame Cloud Product (Application Rationalization phase 1)

SharePoint site development, administration and design – I developed a project repository for the

myCreighton project as well as set a standard for 3 other projects within the Creighton Data team.

This included workflow, JavaScript, JQuery and standard HTML customization. I also utilized

REST API to consume metadata from the in-house ticketing system (Easy Vista) to all directory to

perform custom reporting within the SharePoint Business data environment utilizing Excel Web

Services.

IT Lead (Consultant) - Honeywell Aerospace (Jun 16 – Nov 16)

Position set as SharePoint Lead for the development team involved with building a Change Management system for the client. Tasks include management the SharePoint environments, building list, page and user objects to support Angular JS front end application. Additional roles include: Assisting the Project Manager with SDLC methodology, Direct the development with integrations for SharePoint environments. Establish Development and Testing environments, completed project site in SharePoint for reporting progress, complete test scripts for requirements validation, Testing and Migrate solution to the client Development\Production environments.

The project adopted an Agile approach and is managed via a traditional Sprint schedule. All work documents are maintained and published to the Project site.

Environments: SharePoint Online (Office 365) and On Premise. Tools: SharePoint Designer 2016, Nintex and Sharegate migration tools have been used.

Completed application development and UAT testing for handoff to client 10/17)

IT Project Manager (Consultant) - Metropolitan Utilities District (MUD) (Jun 14 – Jun 16)

Primary role set as IT Project Manager to manage a large internal Intranet solution. This involved the following goals:

Build the necessary architecture and environments to utilize SharePoint 2013 as the internal Document Management Solution (DMS).

Utilize client’s existing SharePoint 2010 environment deployed as part of their MS Project Server 2010 workspace.as a migration platform for both Intranet and Project move to 2013 versions. This facilitated a need for a second initiative to both migrate and upgrade SharePoint as well as MS Project to 2013. The spilt role involves managing the Project with a team of new site admins from every participating department. Secondary role involved acting as the primary SharePoint Administrator to establish an internal support structure. . My responsibilities are as follows:

Establish a standard Requirements Gathering platform and provide to the departments

Utilize an iterative approach for project planning amongst the company’s adaptation of Six Sigma strategic goal planning. As such there were 2 methods used during the duration of this 2-year effort. LEAN for the business and Agile for the IT team.

Establish build and deploy plans from requirements gathered for each site collection, then complete from user feedback.

Define the architecture needed for development, staging and production environments and ensure a good disaster recovery plan is in place.

Manage the integration of existing MS Project 2010 migration with the new SharePoint 2013 environments

Report on progress through weekly status reports while soliciting resources as needed from management to stay on track.

Establish project plans for both initiatives (MS Project and SharePoint migrations)

Develop and implement Training material for Admins and Users.

All development is performed through native SharePoint and SharePoint designer. Customizations performed when out of the box features proved inadequate for the solution.

IT Project Manager (Consultant) - Ameritas Group (Mar 14 – Jun 14) –

Establish a testing coordination plan as the IT Project Manager for migration of the company’s Contact Center software (NICE) and Cisco UCCE and UCM platform upgrade for 7.XX to 9.XX. Maintain all aspects of the business test scripts for the migrations. Responsible for incident management through IBM remedy tool. Report on issues during UAT and software cutover. Completed 3 successful migrations over the 3 month contract. 1. Cisco Unity Voicemail (CUCM) upgrade from 7 – 9xx... NICE Enterprise Interactive Call center tools 3.5 – 4.1 migration and Non-Call Center migration form 7-9. xx. Unified Contact Center Enterprise (UCCE) migration is planned by the end of June 2014.

IT Trainer (Consultant) - Nucor Steel (Jan 14 to Mar 14)

SharePoint 2010 training of department staff. Completed training material including sandbox environment used during 2 training sessions held for 20+ Nucor employees. Worked with Support to knowledge transfer site development best practices. Completed training manual which was left with the act trainers for future educational events.

IT Project Manager (Consultant) - Kiewit Corporation (Jan 13 to Jan14)

IT Project Lead for Corporate office and national district migration of SharePoint 2007 to 2010 by obtaining business requirements through research, to establish a more efficient SharePoint 2010 document management system. Instrumental in performing comparative usage analysis of current 2007 environment to determine business improvements for the future design. Worked with all business teams to determine what steps would be needed for migration of all document related materials as well as establish new business models and deployment plans. Assigned as the Corporate office Project Manager to maintain a structured migration. Assessed automation practices to map and formulate changes to the current workflow needs. Provided SharePoint best practice guidance as a solutions specialist which utilized experience with the SharePoint environment. Identified new development opportunities based on improvements realized in business models through the research and analysis of company’s current document and record usage.

Additional tasks included assisting with the research and explanation of Microsoft’s hosted cloud features for SharePoint 2010 and all current shared drive elimination as part of the company’s migration efforts. Collaborated

with Kiewit’s Record Management’s Globalization efforts to identify existing documents on shared drives as well as libraries in SharePoint 2007 for permanent record declaration to an archived environment. Other tasks included managed schedules, estimates and budget calculations which were presented to stakeholders. Worked on ancillary SharePoint 2007 projects as part of current operation needs for specific district and Home office departments in Omaha and across the US. The following SharePoint Solutions were completed; Deployment of SharePoint 2010 for Kiewit Districts and Home Office, Sunset of the existing SharePoint 2007 sites by year end 2013.

Hosted brainstorm sessions with Kiewit Home Office teams. Worked closely with the ECM (Enterprise Content Management) team to identify localization needs comprised of all team sites as well as public page building, workflows, lookups and specialized forms built with the new InfoPath designer tool in SharePoint 2010. Total districts involved were 36 and departments, 28.

Note: Requested back from previous contract to complete the work for Home Office.

IT Project Manager (Consultant) - Omaha Police Department (OPD) (May 12 to Jan 13)

Identified new development opportunities to improve on current migration efforts of paper citation process to a web-based solution. Assessed the impacts of the change to daily operational functions such Crime analysis, data entry/review and monthly statistical reporting. Defined scope based on business need to reduce manual process. Designed and Implemented solutions to handle file transports to mainframe environments currently managed manually. Work closely with Crime analysis team to identify improvements over current methods such as data review and querying of past records. Designed solutions for all 4 primary data management processes used today

Non-Criminal Citations – Provided impact analysis of data paths and defined areas during processing where improvement was needed about data management and reporting

Victim Data – Worked with Data review teams to understand how the information was used today and then provided a design to allow management improvements

Accident – Reviewed the “paper process performed today and assisted in presenting reduction in delay of processing forms and reports.

Criminal Citations – Worked with the booking team to understand how offenses were handled today in order to communicate potential pitfalls with automated not yet realized so they may be mitigated.

IT Project Manager (Consultant) - DOTCOMM (May 12 to Jan 13)

Collaborated with the supporting IT department (DOTCOMM) for OPD to obtain all systems used today and the requirements involved with continued support and transport of all operational OPD systems. This mostly involvement the active mainframe environment. Solutions were presented as to how electronic information could be passed from the new web-based environment. The following analysis was performed based on the known OPD business needs and solutions in progress.

Identify all systems requiring data transportation from Web Solution to Mainframe

Defined methods of the transportation

Designed new solutions to support business

Obtained the required format of the files to be sent to the mainframe environments

IT Project Manager (Consultant) - Kiewit Corporation (Feb 12 to May 12)

Functioned as project lead point for obtaining business requirements through research, to establish a new SharePoint 2010 document management system. Instrumental in performing comparative usage analysis of current 2007 environment to determine business improvements for the future design. Worked with various business teams to determine what steps would be needed for migration of all document related materials. Assessed automation practices to map and formulate changes to the current workflow needs. Provided SharePoint best practice guidance as a solutions specialist which utilized experience with the SharePoint environment. Identified new development opportunities based on improvements realized in business models through the research and analysis of company’s current document and record usage.

Hosted brainstorm sessions with Kiewit Home Office and District teams. Worked closely with the ECM (Enterprise Content Management) team to identify localization needs comprised of all team sites as well as public page building, workflows, lookups and specialized forms built with the new InfoPath designer tool in SharePoint 2010. Total districts involved were 36 and departments, 28.

Additional tasks included assisting with the research and explanation of Microsoft’s hosted cloud features for SharePoint 2010 and all current shared drive elimination as part of the company’s migration efforts. Collaborated with Kiewit’s Record Management’s Globalization efforts to identify existing documents on shared drives as well as libraries in SharePoint 2007 for permanent record declaration to an archived environment. Other tasks included managed schedules, estimates and budget calculations which were presented to stakeholders. Worked on ancillary SharePoint 2007 projects as part of current operation needs for specific district and Home office departments in Omaha and across the US. The following SharePoint Solutions were managed:

IT Project Manager - Infogroup (Nov 10 to Feb 12)

Responsible for requirement gathering, planning development effort, testing and implementation of new intranet Content Management System (CMS) solution to coincide with the existing SharePoint environment usage as the DMS platform. Activities involved providing research of current\future state models based on business need, product comparisons, architecture platform options (i.e. cloud based solutions versus local), costs and ROI.

Providing research of current\future state models based on business need, product comparisons, architecture platform options (i.e. cloud based solutions versus local), costs and ROI. As Project Manager,

Responsible for hosting daily scrum sessions during the development cycle of the projects. Each Sprint was set to a frequency of 1-2 months and through prototyping the final deliverable was achieved to meet the business need.

Maintained all documentation associated with Requirements (Stories and Use Cases), Functionalities (Tasks and Backlogs), and Work Plan (Sprints, Iteration and Schedule) as well as training materials need at the time of release and staff training. Worked closely with Infogroup’s training department to establish the curriculums needed for onboarding new employees to be trained on the solution.

Monitored budget with vendor on work performed.

Monitored each Sprint for improvement and performance gains.

Reported t Executive team and stakeholder on a weekly basis or as needed

IT Project Manager (Consultant) - West Corporation (Feb 08 to Nov 10)

Responsible for managing release schedules for Interactive Voice Recognition systems (IVR) supplied to primary client Work with a Business and IT team to develop project artifacts including Statements of Work, Business Requirements, Functional Specifications and test plans for each project. On site travel performed as well to meet with company’s internal teams. Additional tasks while on contract:

●Requirement gathering to establish business and technical needs of the IVR solution

oDevelopment of Use Cases, Storyboards and Wireframes of the IVR channels. and iterations were assessed on highest Business and most technical difficulties of the entire user base.

●Hosted review of Network architecture to establish deployment schedule of the migration

●Develop team (Development, QA, Networking and Telecom)

●Provide high level estimates of work including prioritized deliverables.

●Build release schedule (Sprints)

IT Project Manager - Ensite Incorporated (Dec 06 – Feb 08)

Responsible for managing release schedules for up to 10 clients at one time. Reporting status to executive management and client and address any issues as they may arise. Utilize an Agile project methodology to provide an iterative approach to software development. Conduct small-group sessions on meditation/relaxation techniques as IT PM.

IT Project Manager - Iowa Foundation Medical Care (Nov 05 – Aug 06)

Work with clients to manage projects from beginning to end. Recommend appropriate methodologies to meet the needs of the project. Communicate closely with executive management of progress and issues.

IT Project Manager - ADP - Automated Data Processing (Feb 04 – Nov 05)

Manage and report on client facing projects in order to show progress of efforts during the project’s life cycle. This includes site visits and the development of project plans, milestone charts, process flows, issue logs, change control materials, project debriefing and internal project team development. Focused systems were ADP’s Employee (Active and Retiree) Benefit system upgrades and their integration with ADP Payroll solutions.

IT Analyst - SHAZAM ITS Inc, (May 00 – Feb 04)

Direct and design the development of customer service/financial based products. Utilize project management methods to show progress of efforts during the project’s life cycle. This includes the conversion of existing “waterfall” based projects to RUP methodologies for critical iterative and rapid development planning.

Follow through projects from Inception to Transition phasing. Construct Object Oriented A & D based documents from project requirements. This includes Use Case Analysis, Domain and Business Process Models, and System Sequence diagrams. Report progress to various management levels. Instrumental with the growth of a business analyst team designed to increase productivity within the corporate infrastructure. Design and deploy Client

Server/Enterprise based applications used for the improvement of internal efficiencies.

Specialized Software Utilized:

●Database: MS SQL Server 6.5/ 7.0/MS Access 97,2000 DB2 (Client Server based version)

●Operating Systems, Networking, mainframe Client Server: Windows 95/NT 4.0 /2000, TSO/CICS/ALCS.

●Development: Visual Studio 6.0/ VBA/ Corel Office/ MS Office 97/2000/ASP/HTML/XML

●Other: GroupWise 5.5/ Outlook 2000.

●Project Management Tools: Scitor PS8, MS Project 2000, Rational Rose & ClearQuest, Visio 2000, Milestone Simplicity

IT Analyst (Consultant) - Pella Windows (Jan 00 – May 00)

Design and implement Direct Sales Performance application for use in the Financial Accounting department. Responsible for project management and application deployment. Act as solutions provider for end customer. Provide technical documentation and instruction for completed application.

Specialized Software Utilized:

Database: MS Access 97

Operating Systems, Networking, mainframe Client Server: Windows 95/NT,

Development: Visual Basic for Applications,

Other: MS Outlook 98, MS Office Suite 97.

IT Analyst - Principal Financial Group (May 97 – Jan 00)

Manage development team and evaluate resource allocation. Maintained and developed software applications for use in corporate and customer-based environments. Responsibilities included managing projects and the deployment of business solutions to external customers. Utilize “waterfall” methods to manage project life cycle. This includes following the project from initiation through production release (live). Act as solutions provider for end customer. Act as primary IS contact with third party vendors when providing outside products to customer. Provided technical documentation and instruction for all supported applications. Additional role includes Security Administrator for mainframe files.

Specialized Software Utilized:

Database: DB2, MS Access 2.0/97.

Operating Systems, Networking, mainframe Client Server: MS-DOS, Windows 3.1/ 95/NT,

GEAC Millennium (Mainframe) Novell Netware v.3x/4x.

Communications: Sybase 10 (UNIX), PC Link (Mainframe), Lap Link (Remote) PCAnywhere (LAN)

Development: PowerBuilder, Visual Basic v.5/6, Visual C/C++, Visual J++.

Other: MS Outlook 98, MS Office Suite 4.3 /97, Sage US Timesheet Professional/ 4/5/5.5/ 6.0

Project Management Tools: MS Project 97

Systems Manager - Iowa Methodist Medical Center (May 96 – May 97)

Maintain and develop relational database software applications for use in HR department. Act as Systems Coordinator in the maintenance of the existing client/server network and backbone of the Health Care Center Mainframe system. Tasks include: hardware maintenance, training of office staff over the use of DOS and Windows based applications, working closely with outside vendor in the installation and implementation of client/server solution software designed for Human Resources including Applicant Tracking, Benefits, Compensation, and Workflow structuring, generating reports for various statistical data provided for Healthcare facility, Communication support for end users to LAN and Mainframe environments, LAN Security and administration, providing effective educational and business partner strategies in a client or staff conference setting.

Specialized Software Utilized:

Database: MS Access, Borland Paradox for DOS and Windows, Dbase IV.

Operating Systems, Networking, mainframe Client Server: MS-DOS, Windows 3.1 and 95,

GEAC Millennium (Mainframe) and Smartsteam (Client Server), Novell Netware v.3x/4x.

Communications: Sybase 10 (UNIX), PC Link (Mainframe), LapLink (Remote) PCAnywhere (LAN)

Development: PowerBuilder and Visual Basic.

Other: MS Office Suite, Telemagic (Applicant Tracking),

Project Management Tools: MS Project

EDUCATION

Mercy Hospital Medical Center, Des Moines, IA. Radiological Technology

Des Moines Area Community College, Ankeny, IA. Liberal Arts

Drake University, Des Moines, IA. Business Administration

REFERENCES UPON REQUEST



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