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Administrative Assistant Manager

Miami, FL
September 11, 2018

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RE: Administrative Assistant/Clerical

To Whom It May Concern:

Please accept this Resume for consideration of placement for an Administrative Assistant/ Clerical position. If there is anything else that would be required for consideration, please feel free to contact me at the above number and I will comply as soon as possible.


Marisol Gonzalez-Sosa


To obtain a position that will allow me to demonstrate my existing skills and allow me to be a valuable asset to this organization.

Professional experience

April 23 2012 – Present Kendall/SOUTH MIAMI Kia - Miami FL.

Sunshine Kia Of Miami


Provide support to the General Manager, Sales Managers, and Sales Representatives, Service Department, and Accounting Department.

Assistant to Title Clerk

Welcome customers and address their inquiries, and issues.

Manage switchboard.

Input Tag & Registration arrivals in log.

Contact customers when Tag & Registrations arrive.

Input customer information in the system; file customer documents in proper order.

Update documents as needed.

Manage printers, copiers and fax machines.

Process new vehicle arrivals.

Maintain and Update new vehicle packets.

Process used vehicle arrivals.

Process Dealer Trades.

Input new/used vehicle keys in key tracker.

Manage and Update contact list.

Manage and Update Employee status in key tracker system.

Manage and maintain office supplies for the sales department.

Manage Employee schedules.

Process payments using UTA, and Chase Paymentech.

March 2008 – June 2010 Bay Points Schools Miami FL.

Administrative Assistant

Bay point schools Inc. is a contracted corporation of the Florida Department of Juvenile Justice (DJJ).

Provide support to the Campus Director, as well as Shift Managers, and responsible for a variety of work to assist that position directly. The position also holds the responsibility for monitoring the quality expected of a professional organization. Work normally involves a variety of complex clerical, secretarial and organization tasks to support the day-to-day activities of the Campus Director, assuming the position of right hand, and reports solely to the Director.

Maintain Campus Director’s calendar, schedule appointments, and arranges meetings.

Assist with research assignments, and assemble information and agenda items.

Receives telephone calls and route callers, greet visitors.

Receive and distribute daily mail.

Review, edit, compose, and prepare correspondence, reports and memorandums.

Monitor preparation and mailing of reports on a timely basis regarding Case Management.

Responsible for daily logistics corresponding to daily office procedures.

Prepare and distribute Daily Meal Counts.

Review and file all Campus Documentation.

Open all student files and send out Admission Letters.

Distribute Payroll.

Responsible for preparing and distributing all QA Documentation,

June 2007 – April 2008 WeCare of South Dade Miami FL.

Administrative Assistant

The purpose of WeCare of South Dade Inc. is to promote and advocate for the well being of

The South Dade community by addressing its critical issues and concerns through the collaborative efforts of WeCare members.

Responsible for general office management, coordination of special projects and events, management of Human Resource procedures, support for Executive Director on scheduling, facilitating an efficient and harmonious office environment, including the design and maintenance of office systems.

Answer telephone, recording messages, and monitoring voice-mails.

Assist with general clerical support to include photocopying, word processing, data entry and filing.

Assist clients seeking information and referrals.

Coordinate meetings to include, notifying appropriate members, set up and clean up, take minutes and prepare meeting report.

Maintain office files, including employee and financial records.

Track employee leave requests, including vacation and sick time, tardies, etc.

Process and monitor employee benefits including 403(b), health insurance.

Stay up-to-date with HR regulations.

Maintain current calendar of upcoming events and agency database.

Edit monthly newsletter and update website.

Maintain mailing lists and important contacts.

Prepare agency annual report.

Process incoming and outgoing mail on a daily basis and mail/email/fax newsletters, agendas and community updates.

Order supplies

Plan and organize special events, including annual member appreciation event and strategic planning sessions.

Provide regular updates to Executive director.

March 2007 – June 2007 ~Florida Coalition Against Human Trafficking (FCAHT) Miami, FL

Case Management for South Region of Florida

FCAHT is a non-profit organization whose objective is to help victims of human trafficking achieve a safe and independent life style.

Case Management from Ft. Pierce, Florida to the Florida Keys for assigned clients in finding shelter, medical providers, social Services, and mental health providers in assisting clients achieve planned goals and reintegration into society.

Prepare, organize, and host Coalition meetings for FCAHT South Region, in order to inform and educate organizations, Law Enforcement Agency’s and service providers on the objective of the Coalition against Human Trafficking.

Attend conferences involving different organizations in conjunction with the Coalition in order to maintain a bi- partisan effort in learning new and different ways to effectively help our clients.

Perform all administrative duties; prepare monthly reports, time sheets, daily activities, and mileage logs. Answering phones, electronic mail, mailing out information on Coalition functions and activities, answer correspondences and messages, filing, keeping an open dialogue with Providers, Headquarters, clients, and potential service providers.

December 2006 – March 2007 CHI of South Dade. Miami, FL

Family Health Worker II

CHI HEALTHY START is a contracted corporation of the Florida Coalition of HEALTHY START.

Ongoing case management for selected expecting mothers and their families. Referral to additional services.

Attend to Healthy Start Collaborative and staff meetings, and other meetings as deemed necessary.

Serve as liaison between students, parents, school and community members to provide highest quality services to expectant mothers.

Conduct home visits with families, and maintain liaison by telephonic communications.

Assist with health screening for referred pregnant mothers.

Arrange transportation when necessary to community service appointments. Ensure that reports are prepared and submitted as required. Communicate regularly with other component staff regarding child/family issues. Promote parent involvement. Attend all in-service trainings and monthly staff meetings and other duties as assigned.

December 2005 – December 2006 Bay Point Schools, Inc. Miami, FL

Office Manager

Bay point schools Inc. is a contracted corporation of the Florida Department of Juvenile Justice (DJJ).

Supervise the Receptionists and assure proper phone coverage, Daily Mail Log, Distribution of Daily Count, Assist visitors and applicants, preparation of case management mental health files, admission letters, individual determination forms approved correspondence list, and take appointments for weekend visitation.

Update and Distribute the Weekly Staff Schedules and the Weekly Student Status Report, as well as the student roster. Update and distribute the Student Daily Count for all campuses.

Maintain, order, and distribute office supplies

Make sure copiers are working satisfactory, and call for repair, when not in working order, and order copier supplies.

Prepare and send the PAR Summary report, Monthly Volunteer report, Monthly Grievance report, and part of the Monthly Statistical report to The Department of Juvenile Justice.

In the event the Executive Assistant is absent, assist in her duties.

Assistant to the COO/Vice President of Bay Point Schools, which consists of checking his messages, typing any documents as needed. Taking messages in his behalf.

Take and print staff ID’s for Kennedy and North Campuses. Print Student ID’s for Kennedy and North campuses.

Collect and file daily paperwork from counselors. Update the counselor forms cabinet with any new or updated forms (make sure all campuses have the same forms).

Liaison for counselors and the administrative staff.

Assist during QA season as needed.

Update and mail monthly fee invoices to parents of private students.

March 2003 – December 2005 Bay Point Schools, Inc. Miami, FL

Transition Secretary

Baypoint schools Inc. is a contracted corporation of the Florida Department of Juvenile Justice (DJJ).

Substitute as Office Manager during the absence of primary Office Manager, which consists of updated and distribution of the daily student count for 3 main campuses, updating and distributing of daily meal count to kitchen staff, inputting student rosters, weekly student status checks, and clerical duties of the assistant vice president.

Typed, faxed and mail Pre-Release Notification, Parent conference letters, exit conference letters, parent notification letters, and Victim Notification letters to DJJ, Presiding Judges, and Parents within prescribed timeline.

Review and correct Discharge and monthly performance summaries and return to Conditional Release Director for signature, before mailing them to probation officers, Judges and parents.

Input and update Student Information into the Transition Department Data base.

Input and updating of time and dates of discharges into conditional release data base.

Inputting of student information being discharged for DJJ weekly census.

Creation and maintenance of Case Management, and Conditional Release files.

Collateral receptionist to include answering multi-line telephone system, taking messages, forwarding calls to proper extensions, and screening of facility incoming mail .

June 1999 – Sept. 2002 NYC Board of Education P.S. 103 Bronx, N.Y.

School Aide

Assisted in the Main office of a New York City Public school in receptionist type duties to include the utilization of office equipment to include facsimile and Xerox coping.

Supervised, directed, and organized classes of children during feeding times and coordinated school bus schedules for transportation.

Assisted in managing the school book room ensuring total accountability of resources were at hand at all times.

Served as an occasional translator.

Sept. 1997 – June 1999 NYC Board of Education P.S. 103 Bronx, N.Y.

School Volunteer

Tutored various children in reading, writing, math and English as a second language resulting in academic achievements.

Served as a teacher’s assistant in classroom activities.

Assisted the main office performing office clerical duties.

Served as President of the Hector Fontanez School P.S. 103 local Parents Teacher Association (PTA). Organized Parent meetings and prepared agendas and minutes of the scheduled meetings.


Sept. 1986-Jan. 1988 Drake Business School Bronx, NY

Received and accredited degree in Executive Office (1988)

Sept. 1984-Jan. 1986 Bronx Community College Bronx, NY

Two years of study of Secretarial science.

Sept. 1981–June 1983 George Washington High School Bronx, NY

Received a General Equivalency Diploma (GED).


Bilingual speaker with good command of the reading, writing, and speaking in the English and Spanish languages.

Type 65 WPM.

Knowledgeable with the use computers with skills in the use of Microsoft Word, Excel, Power Point, and Outlook.

Fast learner, versatile and very adaptable in all environments.




Yahira Rodriguez – Human Resources (Sunshine Kia) - 917-***-****

Michael Trejo – Service Manager (Sunshine Kia) - 678-***-****

Linda Todisco – Titling Supervisor (South Miami Kia) – 305-968- 8665

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