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Customer Service Care

Location:
Karachi, Sindh, Pakistan
Salary:
38000
Posted:
September 13, 2018

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Curriculum

Vitae

NADEEM AHMED

Address: HouseNo.R-263, Sector7-D/1,

North Karachi Pakistan, Karachi

Cell# 033*-******* / 034******** / 030******** / 021*-*******

OBJECTIVE

To pursue career with a leading organization, to work and learning oriented Environment for enhancing my skills and broadening my knowledge, thus achieving a Better understanding for solving real world problems.

EXPERIENCE.

oServed as an Auto Mobile Master Technician at M/s Honda Shahrah-e-Faisal, dealership for 3 years. 2000 to 2003

oServed as an Assistant Manager at M/s Honda Shahrah-e-Faisal, Dealership for 2 years. 2004 to 2005

oServed as a Sr. Service Advisor at M/Toyota, dealership for 5years.2006 to 2011

oWorking as a Motor Engineer at Saulat & Company 1960 Pvt Ltd 8 month.2011 to 2013

oServed as an Auto Technician at (SARACO) SAUDIA ARABIA for 2 years.20015 to 2017 July

Responsibilities

oTechnically competent with ability to understand customer needs and requirement.

oAbility to provide established standards of customer service through diagnostic ability, assessment of repair/maintenance and most importantly quality customer care.

oInsurance vehicle handling as per policy.

oStrong analytical, communication and inter personal skill with quality

Customer care.

oComputer literature with a solid understanding of Microsoft application.

oAbility to advice customer on their required job in a timely, professional

And manner.

oSelling value added service, service contracts and accessories.

oProactive approach when dealing with customer complaints with ability to resolve is crepancies and issues appropriately.

oFault Diagnostic & Rectification

QUALIFICATION

oMatriculation(Science) Board of Secondary Education Karachi

oIntermediate(Pre-Engineering) Board of Intermediate Education Karachi

oD.A.E(Auto Diesel) Sindh Board of Technical Education Karachi (G.C.T)

CERTIFICATIONCOURSES

oSuccessfulycompletethecourseofInstrumentedTune-upServiceCourseby UNDPENERCON.

oCertificate of Participation at M/s Honda Atlas Cars (Pakistan) Limited.

oCertificate for Qualified Service Personnel.

oCertificate for Qualified MT(maintenance technician) at M/s Honda Atlas Cars

(Pakistan) Limited.

oCertificate course from Toyota Motor Corporation in the Field of Toyota Service Advisor Program TSA21.

oShort courses from Hino Pak in Heavy Vehicle.

COMPUTERSKILLS

oMS-Office

oInternet(Email & Browsing)

PERSONALPROFILE

Fathers Name : Abdul Hafeez

Date of Birth : 25thJune1983

CNIC : 42101-1838163-1

Marital Status : Married

Religion : Islam

Nationality : Pakistani

REFERENCES

will be furnished upon demand.



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