Matthew Roderick Allen
Senior Sales and Operations Business Professional
Distinguished professional with many years of experience in operational sales, development, and expansion, well adept to excel as a senior level business executive.
Dedicated, knowledgeable managerial expert with demonstrated capabilities to exceed company expectations, launch effective initiatives, capitalize on new business opportunities, and achieve occupational objectives. Recognized for exceptional performance in reducing costs, increasing revenue, and optimizing productivity. Adaptability has been proven in a variety of work environments across multiple industries such as automotive finance, consumer credit reporting, and hardware/software manufacturing. Influential mentor and motivator, well apt to provide fundamental training and create strategic working relationships. Remarkable execution of work processes, technical performance assessments, competitive sales, and system reconstruction.
Highlights of Expertise
Strategic Resource Allocation
Employee Training, Development and Evaluation
Sales Cycle Compression
Workflow System Development (ERP, SaaS)
Profit Loss Management
Account Acquisition & Growth
RFI, RFP, RFQ Process
Industry eContracting Expert
Division Start Ups
Digital F&I Processes
Fiscal Planning and Analysis
CDK Global, LLC, Hoffman Estates, Illinois
National Enterprise Manager – U.S. & Canada (January 2004 – Present)
Direct correspondence with past, current, and prospective automotive OEMs, lenders, insurance providers, state agencies, and automobile dealer associations, attending to questions, concerns, and complaints. Analyze national market trends, identify potential markets, and conduct business relationship outreach. Research and develop strategic project, marketing, and sales plans. Extensive travel to client locations throughout U.S. and Canada to represent CDK products, services, initiatives. Coach and mentor staff to maintain a safe, profitable, and enjoyable work environment conveying top quality service to high profile clients.
Devised and implemented a national repository of automotive finance and insurance stakeholder’s documents, currently utilized by 90% of major account investors.
Formulated innovative workflow system, using resell techniques.
Developed an automotive F&I vendor network as the basis for eContracting automobile financing.
Paired vendor synergies to form valuable and effective vendor partnerships.
Consulted F&I stakeholders on “best practices” entering the F&I eContracting arena.
National City Bank, Detroit, Michigan
Vice President – Dealer Finance Group (November 2000 – September 2003)
Directed daily operations of dealer account management including verbal and written correspondence, relationship management, and fiscal reporting. Oversaw the sales activities and work progress of retail and lease field sales representatives, specifically within the Michigan and Ohio markets. Employed exemplary customer service practices to assure the delivery of the highest quality products and services and increased client acquisition and retention.
Stimulated growth in market penetration by 28% on total wholesale business lines.
Spearheaded the governance and administration of a $300 million portfolio consisting of floor plans, capital lines, real estate, retail and lease outstandings for automotive, marine, and recreational vehicle dealer accounts.
Early Career Experience
Transunion Corporation, Farmington Hills, Michigan
Area Sales & Marketing Director
Household Automotive Finance Corporation
Area Sales Director
Toyota Motor Credit Corporation & Lexus Financial Services
Dealer Relations Manager
Collections and Customer Service Manager
General Motors Acceptance Corporation (GMAC)
Bachelor of Business Administration in Management
Northwood University, Midland, Michigan