Customer Service Representative/Accounting

Kathleen S. Almojuela

Address: ****-* ***. ******** **. Bangkal Makati City

Email: *****************@*****.***

Mobile: 095********

PERSONAL INFORMATION

Age : 24

Gender : Female

Date of Birth : July 7, 1994

Place of Birth : Makati City

Civil Status : Single

Citizenship : Filipino

Religion : Catholic

WORK EXPERIENCE

TLScontact Philippines Corporation (Switzerland Embassy) Customer Service Representative/Accounting

New Solid Bldg. Sen. Gil Puyat Ave. Makati City

October 2014 - April 2016

January 2017 – June 2018

Duties and Responsibilities:

Customer Service Representative

Receiving customers and collecting the documents required for their application.

Checking the documents collected and informing the applicants of any document missing.

Arranging the documents in right order and accurately inputting data into internal computer system.

Interviewing the applicants if needed.

Filing and maintaining the applications collected.

Answering customer’s inquiries (phone and/or email);

Supporting other positions when needed (reception, call center, biometrics)

Conduct training to newly hired agents about visa processing operations. Accounting

Do daily, weekly and monthly report for accounting

Prepares and release check payments.

Record daily deposits and perform petty cash reconciliation. LBP Service Corporation (Smart Telecommunications) Billing Assistant

Petron Mega Plaza Bldg. Sen. Gil Puyat Ave. Makati City August 2016 - December 2016

Duties and Responsibilities:

Monitor and oversee the Account Payables

Respond to vendor calls/concerns.

Monitor and update the spreadsheets files and tracking the status of invoices.

Manage aged Billing statements.

Performs other duties that may be assigned by the Manager. SKILLS

Knowledgeable in using SAP and MS Office (e.g. Word, Powerpoint, Excel, Etc.) Flexibility and adaptability in working on new environment. Ability in managing multiple tasks

Ability to work independently and in teams

TRAININGS ATTENDED

(On-the-Job-Training)

National Center for Mental Health, Mandaluyong City Neuropsychiatric Section Pavilion 2

October 2013- November 2013

Bangkal High School, Makati City

Guidance and Counselling office

November 2013 – January 2014

AMC & Associates, Makati City

Human Resource Department

January 2014- March 2014

EDUCATIONAL ATTAINMENT

Tertiary: 2010-2014 Bachelor of Science in Psychology Centro Escolar University, Makati City

Secondary: 2006-2010 Bangkal High School, Makati City Primary: 2001-2006 Gen. Pio Del Pilar Elementary School, Makati City CHARACTER REFERENCE

Mrs. Loida Mendoza Toshiba Corporation 092******** Ms. Lady Charmaine Racines Bestoptions Assistance Inc. 094********

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