Administrative Assistant Office
Resume:
Darlene Yamchuk
Calgary, Alberta T2W 0S1 ********@*****.***
SKILLS PROFILE
Over 10 years of administrative experience in Oil & Gas, manufacturing, construction and service companies
Intermediate MS programs, Sage 300, Sage 50 Quantum, Outlook, SAP, Oracle, HRIS, Cendec, Lotus Notes
Strong interpersonal communications skills (written and verbal)
Self directed with strong organizational and time management skills
Strong attention to detail and accuracy, ability to work with minimal supervision
Basic understanding of accounting (coding, invoices, budgets, G&A)
General clerical and administrative duties
RELEVANT EXPERIENCE
Receptionist/Administrative Assistant
Express Employment/Manpower – contract assignments July 2017 – current 2018
Back up to Receptionist answering calls
Creating invoices from service tickets in Sage 50
Proof reading, entering all hours, mileage from service tickets, sub contractors
General filing by stores (7-Elevens, Mac's)
Entering by store number on spreadsheet for current month City of Calgary/CPS West Winds
Assisted customers with Property Assessment packages
Entered Alarm Permit Renewals for Residential and Commercial companies by permit numbers. Updating customer information, business hours, keyholders, returning permits to customers with incorrect information, scanning documents. Processing payments by cheque, Debit, Visa, Mastercard, American Express. Ensuring all information is correct before processing payments
Balancing all orders processed in BI Tool on a daily basis Receptionist/Office Administrator
Zazula Process Equipment April 20 – October 4, 2016 Reception Duties/Administrative Duties
Answering multi-line phones in a prompt, courteous manner
Greeting guests in a friendly manner including offering refreshments
Maintaining security; ensure visitors are signed in/out
Providing assistance to all departments when required
Maintaining boardroom calendar, organizing catering
Ordering office supplies, coordinating equipment/repair companies
Filing for accounting department; updating customers and vendors in Sage, coding all invoices, statements and cheques in Sage, mailing cheques to vendors, matching backup invoices to EFT's
Payment processing on credit card machine
Administrative Assistant/CSR
Gentek Building Products Feb 2013 – Nov 2015
Answering phones, assisted customers with general product inquiries, pricing and availability of product in stock and other branches, correcting invoices
Assisted customers at front counter, entering orders, ensuring customers had correct documentation for setting up new accounts, stocked up on alum and vinyl samples to hand out to customers
General filing, creating new folders for customers Darlene Yamchuk
Page 2 – Gentek cont'd
Entering of all faxed and emailed orders in BAP system, out of town orders met deadlines for shipping
Printing all inter-branch requests for shipping, ordering of all tools from suppliers
Maintained front counter, display areas clean and replenishing all brochures
Processing credit card transactions, entering client transactions into BAP
Following up on back orders, deleting old orders from BAP system
Calling customers on past due accounts, following up with Head Office on hold accounts
Providing quotes and pricing on products, ordering of siding (special orders from Burlington plant)
Checking all orders entered and filed in alphabetical order on a weekly basis
Scheduling deliveries for house packages which included James Hardie siding to all areas Administrative Assistant
WFR Wholesale Fire & Rescue Apr 2010 – Nov 2013
Answered telephones and redirected calls to order desk, screening calls for President and CEO
Prepared purchase orders for Visa, American Express and supplier invoices in Oracle
Booking of all booth spaces, hotels and hospitality suites for trade shows
Organizing training courses, booking hotel rooms and catering services
Processing credit card transactions for walk-ins, dealing with suppliers
Updating and maintaining filing system for accounting
General administrative duties
Booking of hotel rooms, airfare and vehicle requirements for salesmen, Fire Departments and tour groups to Pierce Manufacturing plant in Appleton, WI and Florida to view progress on fire trucks
Assisted accounting with calling customers on past due accounts, adding alerts into system, entering cheques into Oracle on a daily basis for bank deposits
Ordering literature from suppliers as required
Sending out cheques to suppliers, attaching invoices and backup to purchase orders for filing
Updated all fire departments in British Columbia, Alberta and Saskatchewan – 6 month project Administrative Assistant Sep 2010 – October 2010
Diversified - Penn West – contract
Assigned QC numbers into database for project numbers
Checking QA/QC project information received from Contractors and Construction Foreman Administrative Assistant - contract December 2009 – March 2010 Office Jobs - WFR Wholesale Fire & Rescue
Booked hotel, airfare and vehicle requirements for President, salesmen and tour groups
Prepared purchase orders for Visa, American Express, supplier invoices in Oracle
General office duties, ensure reception area is neat and tidy, greeting customers University of Calgary - contract Dec 2008 – March 2009
Distributed reports and other correspondence, post upcoming seminars/speakers on bulletin boards
Filing for various department Administrative Assistants, creating new patient files Reports Clerk Supervisor/Administrative Assistant Apr 2004 – Sep 2008 Caliper Inspection Ltd.
Supervision and training of report clerks on job procedures, auditing of job reporting process, reports and job files
Provided weekly status reports to the General Manager
Conducted Employee Performance Reviews
Prepared and processed weekly inspection reports, letters and email correspondence to clients
Maintained designated job assignment files, creating job and inspector files, opening and closing jobs in Access and Excel programs
Updating job tracking spreadsheet for “designated job assignments” with particular attention to inspector hours and percentages of job completion
Attended weekly meetings to discuss inspectors hours, approval required for more hours
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