Hard working, highly ambitious individual with 7 years professional working experience. Many years experience working within a team environment, experience working with groups of adults and children. Interests include outdoor activities, sport, playing guitar, meeting new people and traveling. EXPERIENCE
OUTDOOR ACTIVITIES COORDINATOR, TAMAN SIMALEM RESORT - 2016 - 2017 Responsible for managing a team of 10. Responsible for all the outdoor activities for the guests such as trekking, outbound, mountain biking, archery, traditional games, team building, excursions, camping, communication with sales team to keep track of booking and coordination. Communicating with suppliers for event planning and organising.
GUEST SERVICES OFFICER, TAMAN SIMALEM RESORT - 2015 - 2016 Customer services, assisting guests on their booked activities, being responsible for guests on their stay at the resort. Promoting activities.
RECEPTIONIST / NIGHT AUDITOR, TAMAN SIMALEM RESORT - 2012 - 2015 Checking in and checking out guests, reservations and bookings, billing the clients, booking activities, plan the running order for the following day. Communicate with housekeeping and food and beverage departments for special requests.
HOUSEKEEPING, TAMAN SIMALEM RESORT - 2010 - 2012
Responsible for the cleanliness of the hotel rooms, wake up calls, attending to guests needs, night porter, communicating with reception to ensure the smooth running of the resort. EDUCATION
TOURISM HIGH SCHOOL, 2007-2010
Pariwisata Pencawan 2 Medan
JUNIOR HIGH SCHOOL, 2004-2007
Yayasan Pendidikan Bukit Mas
PRIMARY SCHOOL, 1998-2004
Negeri 057769 Aras Napal
People management, Qualifications in ‘Creative Problem Solving’ and ‘Smart decision making’. Microsoft word, Excel, Customer Service, Qualified in CPR and Heath and Safety, Can speak and write in English, Bartending qualification.
Referral letter from Taman Simalem Resort available on request.
ID : 1205161204920002
DOB : 12 ARPIL 1992
EMAIL : email@example.com
TEL : +628**********
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