Microsoft Office Customer Services

CAMILA OLGUIN-BUSTOS

*.************@*****.*** C: 646-***-**** 118W 95th St., Apt 1, New York, NY 10025

Summary

Lively Administrative and Digital Media Coordinator, capable of balancing a myriad of administrative duties while creating, producing and supervising various types of projects. Adept at carrying out various administrative tasks with speed and accuracy. Proficiency in Microsoft Office and Adobe Suite.

Skills

Adaptable

Self-motivated

Researching

Creative Cloud Proficiency

MS Office Suite

Social Media Knowledge

Radio background

Management skills

Fluency in Latin Spanish

Experience

Chelsea Piers Sports Entertainment New York, NY

Administrator

09/2014 - Current

Created daily report detailing sold-out camp weeks.

Identified and solved internal and external communication issues by establishing clear channels of correspondence.

Answered incoming calls (avg. 45/day) resolving issues with both customers and billing department.

Maintained outstanding balances report.

Managed customers' financial accounts.

Recognized opportunities to recruit new customers, and employed sales techniques leading to an average revenue of $1790 per family.

Contributed to the transportation organization of 150+ campers.

Led a team of 8 staff members

Participated in the operations of a program of 700+ customers and personnel.

Sirius XM New York, NY

Broadcasting Intern

06/2016 - 08/2016

Manipulated show material in digital form.

Archived show material.

Edited show audio.

Participated on-air alongside show host, and co-host.

Recorded a "Pretty Good Prize" song in Portuguese for The Bennington Show.

Researched potential news and drafted potential stories/ideas for both online and on-air segments.

Set up equipment for broadcasts and promotions at station and at remote venues for live comedy shows.

Gathered and verified factual information on featured talent including, interviews, biographical data, accomplishments, latest public appearances.

Streamlined prize closet for producers.

Prepared and mailed award recipients' prizes.

Education and Training

CUNY Baruch College New York, NY, USA

BA in Digital Communication & Culture

May 2018

3.6 GPA

Minor in English: Creative Writing

Completed coursework in Intercultural and Digital Communications, Corporate Social Responsibility and Marketing.

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