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Customer Service Medical

Laurel, Maryland, United States
September 12, 2018

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Jafani Kitt

**** ******* **** *** ***

C 202-***-****


To obtain a position as a medical assistant that will give me an opportunity to apply my customer service skills as well as my education and training in the medical field to the benefit of your practice and patients.


2017-2018 Fortis Institute Landover, MD

Certificate: Medical Assisting July 2018

Areas of Study:

Anatomy and physiology, human relations, medical law and ethics, pharmacology, OSHA and HIPAA guidelines.

Administrative Skills:

Patient reception, appointment scheduling, medical records, insurance procedures, keyboarding, filing and computer applications utilizing medical software. Keyboarding 35 WPM. Microsoft Word, Outlook, Excel & PowerPoint.

Clinical Skills:

Venipuncture, EKG, urinalysis, vital signs, assisting with minor office surgery, First Aid and CPR.


180 hours practical experience performing clinical and administrative skills under the direct supervision of a physician.

Georgetown Pain Management., Greenbelt, MD

oSpecimen handling, patient care, managing front office/reception area.

oObtained vital signs, assisted physician with exams.

oGreeted patients, Answered phones, Scheduling Appointments.

oManaging Electronic Health Records, Patient care, assisting with minor surgery.

oScanning, Filing, Minor Billing and Coding.

Certification/ Skills

CPR Certified (AHA), First Aid (N.S.C.), HIPAA, CPT (N.P.A)


09/2015 – 08/2017 Taco Bell Laurel, MD


Greeting and serving guests

Operate drive thru and inventory

Operate cash register to charge out customer purchases.

Greeting and serving guests

Customer Service

Telephone managing

Maintaining a clean work environment


Available upon request.

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