Social Media Engineer

Jang-Huan Chu

217-***-**** ******@********.*** *03 S Wright Street, Champaign, IL

Expertise in wireless knowledge(especially LTE/CDMA)

Eight years field test and project management experiences in mobile phone industry.

EDUCATION

University of Illinois at Urbana-Champaign, Champaign, IL Aug2017-Aug 2018

Master of Technology Management(STEM) GPA 3.53/4.00

Concentration in Information Technology and Control

Ming-Chuan University, Taoyuan, Taiwan Sep 2003-Aug 2007

Bachelor of Information Management GPA 3.3/4.00

Dong-A university, Busan, South Korea Spring 2007

Exchange Student in College of Information

Course highlight: programming design I & II(C&C Data structure, Object-oriented programming(Java), TCP/IP protocal, System analysis and design, Enterprise Database Management, Social Media Analytics, Decision Support and Knowledge Management.

WORK EXPERIENCE

HTC Corporation, Taipei, Taiwan Jan 2008– Aug 2016

Senior Field Trial Engineer/ Mobile Phone Software Quality Assurance department

Supervised for mobile phone projects from major global carriers, including Verizon Droid, M10 and China Telecom.

Tailored test plans and performing risk evaluation based on product stages.

Communicated issues and coordinated debugging efforts across R&D departments and customers to accelerate problem-solving time.

Developed test cases by analyzing product functions and existing/customer issues.

Field trial failure analysis and strategically raised replicated issues by breaking down network environments, device status and steps.

Conducted wireless related test cases(phone call and network performance, network registration, automation script execution, equipment test, etc.) and figured out potential issues during field test trip in North America.

PROJECT EXPERIENCE

Course project -

Maker Lab Database, Champaign, IL Oct 2017– Dec 2017

Created a database for Maker Lab(3D printing office) using MySQL.

Information System Interface Design, Champaign, IL Mar 2018– May 2018

Built use-case, activity and sequence diagram, and state machine for a concept of student house providing system.

Automobile Commercials Analysis on YouTube, Champaign, IL Mar 2018– May 2018

Conducted machine learning method and cross-validation via python to make a prediction of future YouTube video view counts from existing data.

LEADERSHIP & ACTIVITIES

Executive secretary, IM Student Association, Ming-Chuan University, Taoyuan, Taiwan Aug 2004 – Aug 2005

Responsible for holding events, meetings and coordinating among members.

Globe member(2018 Spring)[An international communicative club], Champaign, IL Jan 2018 – May 2018

ADDITIONAL INFORMATION

Languages: Mandarin(Native), English, Korean (TOPIK 2), Japanese(JLPT N2)

Technical: SQL query, Python, C/C++.

Test Skills: wireless test case(Manual UI/function/ performance test), performance and stress test(Automation test), bug report/track/replicate/verify, risk analyze, test coverage define, test plan maintain.

Wireless related: CDMA2000, GSM, WCDMA, LTE, VoLTE, CA, Vo-WiFi, E911, GPS, DFIT, GFIT, Wireless debug tool(QXDM/QPST/QCAT/Wireshark), Lab simulators (Spirent, 8960), ADB.

Simulation and Risk Analysis tools: TreePlan (decision tree Excel add-on, RiskSim (Monte Carlo Simulation Excel add-on)

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