MARY ANN STAAB firstname.lastname@example.org/401-***-****
Experienced Detail-oriented Talent Acquisition Leader with a demonstrated history of effectively performing in the staffing and recruiting industry. Strong experience in Relationship Building, Problem Solving, Technical Staffing and IT Account Management.
RI SOLAR SOLUTIONS Swansea, MA
Part-Time Field Service Manager October 2017 – August 2018
Hired and managed field survey employee; coordinated the solar survey schedule and task calendar.
Provided excellent customer service and follow-up activities daily to provide continued circulation of site surveys and continued business.
Managed the initial sales solar proposal process, facilitating proposal requests for timely customer presentation.
Assist with weekly account receivables, collection notifications and various administrative tasks.
Managed 3rd Party vendor relationships on standard operating procedures.
ADVANTAGE RESOURCING Waltham, MA
Staffing/Account Manager March 2013 – October 2017
Managed and developed #1 IT Health Care Client. On-site 3-4 days per week. Managed Full-cycle recruitment encompassing: Integrations, Infrastructure, Clinical, Finance, Quality Assurance, Production Support, Project Management, Pharmacy, Business Intelligence, Software Development and User Experience.
QA and BI Developers
IT Help Desk and Field Support
Business and Financial Analysts
Developed and managed the requisition process through strategic relationship building with Key Management including: the facilitation of requisition conference call meetings to drill down on needs/necessary skills and stay current for present and future contract labor needs.
Updated Job Requisition database daily and coordinated all communication with candidates, hiring managers, and recruiters.
Provided consultation to management involving employee relations, development, performance management and contractual conversion.
Managed up to 70 employees located in Massachusetts, Tennessee and Colorado.
REPUBLIC SERVICES Fall River, MA
Major Account Executive October 2011 – March 2013
Established new customers through phone, direct sales and follow-up on all business leads from sources within and outside the company. Developed and maintained a targeted account funnel list.
Effectively maintained and retained existing customers by building effective long-term relationships and customer loyalty.
Developed a thorough knowledge of the company’s available services, lines of business, pricing structures, and offered additional services as appropriate to existing and new customers.
Built relationships and increased visibility through participation in company-sponsored activities, trade shows, chamber of commerce events and other networking activities.
KELLY SERVICES Warwick, RI
Business Development Manager December 2009 -August 2011
Identified and developed solutions for high potential accounts including: national, regional, and local organizations, while retaining current clients in the RI and SE Massachusetts markets.
Effectively cross-sold multiple service-lines and provided cost-effective, quality solutions resulting in increased market share and profitability for the New England market.
Built and maintained beneficial business relationships with community organizations, leaders and decision makers including Fall River Chamber of Commerce, Southcoast Hospital Business Council and IAAP New England Chapter.
KELLY SERVICES Fall River, MA
District Manager October 2008 - December 2009
Managed all levels of branch operation. Including: organizational development of recruiting staff, planning, employment on-boarding, offboarding, training, compensation, benefits, safety, security and employee retention.
Responsible for the identification and development of solutions for high potential accounts, including national, regional, and local organizations in the New England market.
Successfully built and maintained solid relationships with key customers, business leaders in the community, and local, regional and Corporate Kelly management. Focused on continuous improvement, excellent communication, and customer satisfaction.
Analyzed monthly financial statements to manage operating expenses and increase profitability for the branch.
Achieved corporate recognition for sales & contribution growth each month, Jan-June 2009.
KELLY SERVICES Fall River, MA
Recruiter/Staffing Supervisor June 2006 - October 2008
Full cycle recruitment including hospitality, manufacturing, executive/administrative and customer service for multiple sites.
Built and maintained a future funnel of potential candidates through proactive research and networking.
Partnered with various hiring managers in the Southcoast area to determine hiring needs.
Managed the recruitment process, from the initial job opening to offer stage and onboarding.
Developed and managed multiple requisitions ensuring a positive experience for both the candidate and hiring manager.
COMMUNITY COLLEGE OF RI Lincoln, RI
Windows Office/XP Applications - Word, Excel, Power Point, Outlook Exchange, CRM/ATS Systems including: Job Diva, eRecruit, Salesforce, Brass Ring, Bullhorn.