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Security Officer Customer Service

Location:
Philadelphia, Pennsylvania, United States
Posted:
September 12, 2018

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Resume:

TALIB SABUR

267-***-**** Philadelphia, PA ***** ac6043@r.postjobfree.com

SECURITY OFFICER

Reliable, professional, proactive security guard with 6 years’ experience ensuring the safety and protection of multi-billion-dollar client assets.

Leadership Style: Natural people-focused leader and teacher at heart. Take pride in helping management and direct reports look better. Known for helping others reach their best potential and helping them to the next level.

Communication Style: Professional, direct, clear communicator who believes that listening is just as important as speaking. Known for effectively communicating with levels of professional associates, customers and the general public.

Problem Solving Approach: Methodical approach, ask questions and research to understand the root cause, view issues from different sides, and select the best, safe solution.

Target Work Environment: Thrive in a controlled and organized environment with interaction with management offering security improvement ideas.

Key Skills: Security Operations Regulatory Compliance Criminal Law Knowledge Surveillance & Emergency Response CCTV Foot & Vehicle Patrol Perimeter & Access Control Identification Procedures Posting Stand Duties Secure Asset Documentation Reporting Collaboration with Law Enforcement and Agencies Team Management Training Employee Development Issues Investigation Process Improvement Customer Service

Certifications: American Heart Association-CPR, First Aid AED Certified: Practical First Aid Lethal Weapon Training Act 235 (Basic training course in general principles in legal authority, constitutional restrictions, PA Crime Code, and Firearms training.)

Career Snapshot Metrics

Properties Secured: 8 (Mall, Shopping Center, Office Complexes, Food Distributor Center) Property Sq. Ft.: 200K to 1B

Organization Size: 3K to 50K Employees Managed: 1 to 5 (100 total) Employees Trained: 100

Documentation Written: 700+ Serious Incidents Reported: 1 Accidents Reported: 4 Alarms: 200+

Avg. Response Time: Less than 3 Mins. Special Events: 5+ (Pope’s Visit, 5K Run Eagles & Phillies’ Games)

Work Authorization: US Citizen Clean Criminal Background

Work Experience

SECURITY OFFICER US SECURITY ASSOCIATES, JENKINTOWN, PA (2017-PRESENT)

$27B safety and security solutions provider. Employees: 50K Locations: 160

Properties Secured:

$33.5B Foodservice distribution center Employees: 500 Philadelphia, PA.

Shopping Center Sq. Ft.: 600K Stores: Wal-Mart, Pathmark, Ross Dress for Less, K&G, etc. Wyncote, PA

Truck Inspection/Security: Login and inspect an average of 30-60 trucks daily.

ID Checks Role Calls: Check IDs of all employees and an average of 10 guests daily.

Rover Patrol: Patrolled parking lot and logged in all activities.

Excellent Attendance and Punctuality: Perfect attendance and punctuality. Never missed a day or was late. Known for coming in early and getting organized before the start of the day.

Special Events Parking Lot Security: Company rented out parking lot. Provided security for parking lots during Phillies’ and Eagles’ home games.

SECURITY OFFICER ST. MORITZ SECURITY SERVICES, JENKINTOWN, PA (2015 - 2017)

$82B national security company for commercial, government and private organizations.

Employees: 3k Locations: 30 States: 25 Weekly Security Officer Hours: 75K

Hired to secure shopping center and large business complexes for a $500M property management company. Partnered with six security agencies and law enforcement (Police, County, Protection Bureau, Secruitas, Semen’s).

Leadership: Training: Employees Led: 1 Employees Trained: 4. Go-to person for training, trained four employees in policy and procedures, customer service, grooming, and reporting.

SECURITY OFFICER - Continued ST. MORITZ SECURITY SERVICES, JENKINTOWN, PA (2015 - 2017)

$82B national security company for commercial, government and private organizations.

Employees: 3k Locations: 30 States: 25 Weekly Security Officer Hours: 75K

Properties Secured: 1 Retail Mall & 5 Office Complexes:

Store Shopping Mall 775K retail square feet Property Value: $71.5M Philadelphia, PA

Office Campus /Complex 5 Buildings (including offices, restaurants, retail, fitness) 721K Square Foot 6 stories Radnor PA

Excellent Attendance and Punctuality: 100% punctuality only missed one day of work for a planned and approved absence.

Proactive, Compliant and Safe Security Solutions: Serious incidents Reported: 1 Accidents Reported: 4 Alarms: 200+ Avg. Response Time: <3 min

Special Events:

Pope’s Visit – Supervised one guard and partnered with local law enforcement regarding parking. Provided crowd control directions. Attendees used parking lot to take train for the Pope’s visit.

5K Run – Provided security for two 5K charity runs. Blocked off the complex, controlled traffic and crowd. 400 participants generating $53K for the mainline emergency responder’s scholarship program.

Previous Work Experience

Quality Control Inspector, Crown Boiler Company Carpenter, Ram Construction

Education & Training

Carpentry – Certified Washington State Career Development Council Bellevue, WA

Business Management and Organization Urban League Philadelphia, PA

Plumbing Diploma Edward BOK AVT Philadelphia, PA



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