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Executive Assistant Customer Service

Hyattsville, MD
September 12, 2018

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Christos Gioni

**** ********** **** ****

Adelphi, Md 20783


Interchange Brokerage Company.

April 2018 to Present

Merchant broker working with business owners and corporations to reduce hidden fee’s in their use of credit card processing. We took it upon ourselves to correspond with senators and members of Congress to look into the abuses taking place by Merchant Service Company’s. I then decided to make a living helping other business owners find loopholes and qualify them for special programs that helped them reach higher bottom line profits.” I quickly showed poise and tact and with maturation received approval to run the Washington DC, Virginia and Maryland area gaining many new clients and corporate respect.

Grassroots Campaigns Inc.

March 2016 to February 2018

Field manager and assistant director in this progressive organization. We raised capital and awareness for cultural advocacy groups and political candidates around the nation. As an executive assistant myself and a small core group, ran campaigns for the DNC, A.C.L.U, Doctors with out Borders and the Humane Rescue Alliance. My daily duties where to arrange travel,meet and greet the candidate or CEO at the airport,arrange accomodations and secure transportation to and from hotels and functions. It also was my responsibility to schedule luncheons, prep clients for presentations, file any necessary paper work and schedule conferences both in DC and in other cities. Time management skills and sensitive electronic communications were essential for spokespersons involved in the campaign and I proved to be of great help in negotiations and fundraising. Gioni Brothers Inc.

February 2005 to January 2016

Self started consulting firm with my sibling that operated upon several different platforms and different business models. What started out as a consulting firm quickly evolved into a business partnership with many companys sprouting from one main branch. Being able to foresee what the SKILLS

Strong communication skills,

team leader and team player.

Analytical andproblem

solving skills. Personal

management skills, time

management. Computer

technical literacy and basic

software skills. Strong work

ethics and company values.

Academic competence and

interpersonal effectiveness.


Customer Service Award

Employee of the Month


Most Innovative Award.

Above and Beyond

Recognition.Safety Award.

Active Shooter



Moderate ability in spanish

and greek language.

clients needs were and always coming in under budget and on time gave us a great reputation. My dedication to accurate expence reports, making deadlines and transperancy in the purchasing and management of multiple business’s in several different cities attracted and retained us many valuable clients. Some but not all of these business’s are listed here. The Candlelight Hotel 8100 Coastal Highway Ocean City, Md. Coral Mist Hotel 8707 coastal highway, Ocean City, Md. CJ Waverly’s 7305 Waverly St, Bethesda, Md. The Edge Niteclub, Bethesda, Md. The Italian Inn Restaurant 6221 Annapolis Rd Hyattsville Md. Allstar Tattoo and Fashion, Brentwood, Md. The Connection Restaurant & Bar 20th and K st NW DC. Bungee by the Beach Rt 10 Scottsdale, Az. Miami shores club. 13th and Collins Ave. Miami, Fl. US Lending Corporation.

April 1999 to December 2005.

Mortgage lending firm in South Florida That handled more than 30 Billion in assets. My position here was as an Executive Assistant to the Vice President Of the company. My main duties excisted with the care and preperation of the Vice Presidents daily, weekly and monthly agenda. Travel arrangements, debriefing on new clients, developing strategic plans to improve lending operations, examine departments for service processes and helped produce products that meet the customers needs. Working closely with the sales department in loan purchasing, credit risk analysis and technology inititives. I learned a strong command of the residential mortgage market and the market forces involved.

Charles Schwab Broward Financial Center

December 2000 to February 2002.

Financial investment firm with more than 345 branches and approximately 7,500 advisors leading the country in “ Retirement Plan Services .“ My position here in the south Florida office was as an Executive Assistant to the CEO’s office of talent acquisition. The authority given to me by the CEO allowed me to start an aggressive strategic planning mindset to go after the most visionary, hyper competative employee’s with the ability to attract and retain the right people. I encouraged investing heavily in technology (CRM) software which enabled us to thrive in a vast, fast paced, tech-savey candidate landscape. Our office quickly jumped to one of the Regions top producers for many years in a row.

UMUC Computer Sciences. Currently Enrolled

June 2018 to September 2020

I am Finishing my higher learning that as a young man was not available to me. My schedule is a hybrid of on campus night classes and online classes. I was forced financialy to start working to help my family during most of my college age years.

RHS Technical Institute

September 1998 to May 2000

Degree in Communications

Data center rack construction, copper wire termination, testing and certification of network. Fiber optic termination, testing and certification of network. Service, trouble shooting and repair of network closets in ethernet uses and internet safety protocal.


SAIC federal contract and main server installation in Reston, Va headquarters.

United States Naval Yard instillation of fiber optics infrastructure and upgrading of older technologies .Ordering and keeping in stock all supplies needed for an A+ office. Keeping materials on hand and staying focused on the condition of equiptment, always staying ahead and having the foresight and discernment to keep an office of any size functioning at light speed with no hiccups.

Dorothy Childers

Drexel Hills, Philadelphia.

Retired Broker and Real Estate

Valerie Connolly

Fort Worth, Texas

Mediator Chrysler Corp

Timothy Sherman

Las Vegas, Nevada

Caesars Casino, Food and Beverage Manager.

Nzhada Harris

Washington, DC

Director of Youth Programs Fairfax City, Va.

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