Highly motivated, results-oriented Investigative Research Analyst with several years experience in the fields of complex case analysis, money laundering investigation and financial underwriting. A proven record in surpassing regulatory standards working for top companies in the banking and insurance industry. Consistently exceeding company production, competency and efficiency expectations – optimizing the prevention of compliance infractions. Strong multi task and production capabilities. Embracing the daily values of teamwork, ethics and a positive attitude.
CITIGROUP – TAMPA, FL (Jan 2015 – Dec 2017)
AML Investigator / Global Screening Operations
Providing AML investigative case analysis, negative media research and complex global name screening of individuals, corporate entities, financial criminals, organized gangs, PEPs, SPFs, SDNs and OFAC / UN Sanction targets.
Conducting enhanced due diligence to validate client onboarding information, locate critical missing data and identify red flag targets that are masking themselves within Citi Bank’s retail and brokerage client population.
Comprehensive knowledge of Lexis Nexis, World Check, DOS mainframe systems, case management tools, Federal, State, County court and law enforcement websites including investigative online search protocols.
Developing advanced research reports with system screenshots, security sensitive document images and detailed final case assessments to support both senior Citi AML investigators and regulatory audit requirements.
Identifying suspicious transaction trends within Citi’s AML account screening case investigations.
Creating Manual SAR cases for the Financial Intelligence Unit.
Completing Citi Bank’s mandatory BSA, Dodd Frank Act, FINRA, FINCEN and FDIC
quarterly online certification exams.
USAA – TAMPA, FL (Sep 2012 - Jun 2014)
Financial Services Underwriter
Underwriting VA mortgages, conventional equity lines and property-casualty insurance policies.
Analyzing applications and verifying sensitive information for accuracy to ensure proper eligibility.
Reviewing title schedules, articles of incorporation, income documentation, asset statements
Managing risk for the company by rigorously investigating the consumer background of each client through Lexis Nexis, C.L.U.E., consumer reports and motor vehicle history.
Ensuring that all banking and insurance guidelines as well as regulatory requirements are
strictly adhered to.
CAPITAL ONE BANK – TAMPA, FL (Dec 2010 – Sep 2012)
Heavy Spend Account Specialist
Researching high volume spending accounts and analyzing transactions for potential SARs.
Mediating merchant dispute cases and preparing fraud investigation reports.
Underwriting credit lines and providing complex client services.
Maintaining BSA/AML compliance by expediting reports of unusual transaction trends and banking activities to the escalation team.
BERKSHIRE CENTURA – JACKSONVILLE, FL (May 2005 – Nov 2010)
National Account Analyst
Analyzing real estate contract pipelines to prioritize transactions.
Updating daily Excel spreadsheet reports for all transaction priorities.
Administrating all necessary requirements to close the clients’ pending new construction
real estate contracts by their designated date.
Providing detailed Excel format disposition summaries for each pending contract to create
a logistical roadmap to closing.
Education & Technology
CENTENARY COLLEGE (Jan 1989 – May 1991)
Lexis Nexis, C.L.U.E., Dun & Bradstreet, DOS Mainframe, Investigative Internet Search Protocols.
Case Management Tools, Know Your Customer Systems, Excel, Outlook, PowerPoint,
Word and Access Suites.