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Material Manager, Customer service Representative

Glen Burnie, Maryland, United States
September 12, 2018

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D’Triche Allen SR.

*** ***** ***. **** ******, MD 21060



Material Manager and United States Air Force Veteran with an active Secret Security Clearance and 8 years of proven experience in logistics, plans and programs, supply chain management, operations management, and rotational requirements ensuring effective utilization of government resources. Facilitated Material Management after-hours operations; managed 5 off shifts / 45,000 transactions / $580M stock

Conflict Resolution

Contingency Ops Support

Quality Assurance / Control

Records Management

Data Research / Analysis

Materiel Technician

Training and Development

Warehouse Management

Central Storage Technician

Operational Risk Management

Receiving Apprentice

UNITED STATES AIR FORCE – Various Global Locations 2010 – 2018

Flight Service Center Technician, Hurlburt Field, FL (June 2016 – March 2018)

Lead the due-in from maintenance asset team for 67 special operations AC/MC-130 and CV-22B aircraft.

Validated un-servicable details, equipment, and consumable turn-ins.

Located assets worth 80 million dollars during semi annual inspection.

Provided customer support and receptionist duties.

Managed found on base program and re-established control of over 136 parts worth 13 million.

Organized Document Control programs to include: R40, R59, Reject listing.

Issued property to customers/shipped to other bases

Conducted monthly vehicle inspections and led to 100% vehicle readiness.

Graduated from airman leadership school.

Supply Management Technician, Qatar Air Base (December 2015 – May 2016)

Provided logistics support for six geographically separated locations.

Ran the wing’s leased vehicle program valued at 193K.

Generated 30 purchase requested authorization forms supporting five different locations.

Restructured supply room and created a database with over 250 line items.

Centralized Repair Facility Journeyman, Hurlburt Field, Florida (March 2015 – November 2015)

Managed storage, issue, and turn-in functions for over 12K line items worth 80M.

Monitored centralized repair facility functional check program for over 70 line items.

Assisted with performance quality deficiency report program and secured depot visibility for over 75 items.

Reorganized electro-static sensitive device and practiced first in first out on 82 parts worth 128K.

Aided with centralized repair facility transfer from military to civilian.

Central Storage Journeyman, Hurlburt Field, FL (December 2012 – March 2015)

Supported after hours supply distribution from 12 different stockrooms.

Administered central storage function for priority and routine requisitions for 21K line items worth 287M.

Researched seven item discrepancies eliminated unnecessary inventory adjustments.

Revamped dormant tire room established focal point for over $80K items.

Aided with the put away of over 20K line items to a 133K square foot logistics readiness squadron facility.

Secured 43 bulk assets which assured $10M assets from inclement weather

Lead safety team of three members and relocated cutting saw station.

Ensured constant logistics support during 2013 hurricane evacuation, 12 / 12 aircraft secured in less than 24 hours and $989M worth of assets safely secured with zero losses

Customer Service Journeyman, Hurlburt Field, FL (April 2010 – November 2012)

Maintained enterprise solutions-supply/asset management for authorized classified signatures for 5K customers.

Processed stock control and records maintenance for 426 accounts.

Aided logistics planners as cargo movement team member for 365 cargo tons with no safety mishaps.

Efficiently processed 154 issue requests valued over 1.4M and supported 18K flying hours.

Swiftly worked over 700 customer call ins and over 700 email request.


US Air Force, Material Management Training, 2015

US Air Force, Leadership Development Course, 2016

US Air Force, Supply Chain Management Course, 2012


Air Force Commendation Medal (x3)

Air Force Achievement Medal (x3)

Air Force Good Conduct Medal (x2)


Enterprise Solutions-Supply (ESS/SBSS)

Air Force Manual (AFMAN) 23-100


Due-In From Maintenance Monitor (DIFM)

Forklift Operator, 2K-10K All Terrain


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