Edwardo Santos

**** *. ********* ****

Houston, TX 77084

713-***-****

ac5zz7@r.postjobfree.com

Objective

A challenging position in your organization where my professional experience, knowledge, and education background will be fully utilized for career growth.

Education

- Bachelor’s Degree Faith School of Theology Charleston, ME

– Bachelor’s - Theological Studies and Minor in Pastoral Theology

- Certificate Glenmont Job Corps Center Glenmont, NY

-- Hudson Valley Community College (HVCC) / State University of New York

-- Marist College

-- GED

Work History

Sept 2017 – Present Allied Universal Security Houston, TX

Port Security Officer

At the Port of Houston Authority with TWIC Card

Work along side Port Police, Boarder Patrol, and TSA in security awareness.

Permitting entry to tenants and dock workers to the POHA by checking badges.

With superb customer service, greet all tenants and personnel.

Provide assistance to employees and visitors in a courteous and professional manner

Report safety concerns, security breaches and unusual circumstances

Maintain legible and accurate records of incident reports and daily logs.

Manage security control center at post.

Site Supervisor

Provide supervision to security officers

Coordinate and oversee staffing, scheduling, and on-site training for security officers

Ensure quality of service and contract compliance by regularly inspecting the post and facility assigned to

Promote and enforce safety measures

Investigate and prepare reports on accidents, incidents, and suspicious activities; maintain written logs as required by the post

Provide assistance to customers, employees and visitors in a courteous and professional manner

Conduct performance appraisals and implement and/or recommend progressive disciplinary actions

March 2017 – June 2017 Gateway Foundations – Corrections Houston, TX

Direct Care Monitor (DCM)

Harris County – Peden Program

Monitors and observes clients, ensures their safety and well-being, and provides motivational support and guidance to assist them in meeting therapeutic goals.

Reports client observations and contributes to treatment decisions concerning therapy, discipline, and privileges.

Monitors clients in medication self-administration, collects urine samples from clients for laboratory screening and administer breathalyzer to clients for detection of alcohol use.

Supports treatment plans by scheduling and coordinating client transportation, assisting in planning client interactive events, and so forth.

March 2016 - August 2016 Southeast Texas Transitional Center Houston, TX

Shift Supervisor / Captain

Managing staff and delegating shift responsibilities at a halfway house.

Processing in-takes forms of offenders into facility.

Process discharge of offenders per Parole personnel.

Perform SAMA Crisis intervention in emergencies / to deescalate hostile situations

Maintains legible, accurate and concise records of observations in the daily log.

Maintaining outstanding customer service and at the same time use effective use of authority.

Manages the security control center including the base station radio. Maintain radio contact. ….Continued Next Page

Responds to emergency calls by other staff. Responds to emergency

Maintains legible, accurate and concise records in the daily log

Urinalysis drug tests and breathalyzer test

July 2015 – March 2016 United Protective Services (UPS) Houston, TX

Security Officer (non-commissioned license in hand / TWIC Card)

Secure premises and personnel

Maintain outstanding customer service

Maintain legible, accurate and concise records of observations in the daily log

Manage the security control center. Maintained radio contact.

Patrol property and obtaining help by sounding alarms.

Monitoring surveillance equipment (CCTV)

May 2015 – July 2015 Harris County Sheriff’s Office (HCSO) Houston, TX

Detention Officer (D/O)

In charge of the care, custody, and control of the inmates at Harris County Jail.

Report to and received assignments, instructions, and direction from Sergeants, Lieutenants, and Captains.

Monitored and documented inmate activities, and controlling and directing inmates while out of jail cell areas (e.g. transfers, work assignments, meals, recreation, etc.).

Booked inmates into jail and performed searches of individuals and jail cells to locate weapons and contraband.

2014–2015 Harris County Supervision and Corrections Department (HCSCD) Humble, TX

Direct Care Monitor (DCM) Corrections Officer

Use Core Correctional Practices when relating to clients. Effective use of authority, and effective reinforcement and disapproval.

Manages the security control center including the base station radio. Maintain radio contact.

Physically patrol the internal and external areas of the facility.

Observes meals, visitation hours, and work detail to determine unusual or suspicious activities or behaviors.

Responds to emergency calls by other staff. Responds to emergency situation.

Maintains head count. Track all clients movements.

Maintains legible, accurate and concise records of observations in the daily log.

2008 -- 2014 Boys and Girls Country of Houston Inc. Hockley, TX

Teaching Parent (single)

2005 -- 2008 Community Correctional Alternatives (CCA) Waterville, ME

Senior Rehab Tech

Mental Health Field

In Home Support -- Assisted clients in daily living with home tasks and reminder of daily regiment of medication.

Client counselor -- Aid clients in making appropriate decisions how to behave in public

Responsible for client’s paperwork and progress report

Staying current in trainings

2005 -- 2006 All Janitorial Services (AJS) Fayetteville, Fl

Supervisor

1999 -- 2003 Good Samaritan Nursing Home Delmar, NY

Certified Nurses Assistant (CNA)

Special Skills

Commissioned (Level 3) License in hand

Non-Commissioned (Level 2) License in hand

Level 4 (PPO) security license

Certified Taser, Baton, OC Spray & Hand Cuffs

Self Defense

TWIC card

Proficient in Spanish (written and verbal)

Computer skills (Microsoft Word 40WPM, Excel,

Outlook, Fax, Copier / Printer

SAMA Crisis Intervention Trained

First Aide / CPR / AED Currently Certified

Volunteer Youth Pastor for inner city at risk teens

References Available Upon Request

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