Armed Security, Security Supervisor, Manager, Sales, Customer Service

Dave Hyback

*** ***** ****** **. *******, NY **580 • Phone 716-***-****

Work Experience

*/****-******* *.*. Security Associates, Rochester, NY

Security Supervisor

. RIT Park Point and Province Student Living Security.

2/2017-4/2018 Dunbar Armored Inc, Rochester, NY

Driver/Guard (Armed Security Licence)

. Pickup and delivery of currency.

10/2013-6/2016 Compressed Air Power, Phoenix, AZ

Sales Department

. Contacting businesses to present our product line and precision services.

. Provided initial contact to clientele, responded quickly to client concerns to ensure superior service and

satisfaction.

Offering our advice to companies on their compressed air systems and equipment sales.

4/2010-5/2013 Air System Products, Lancaster, NY

Sales/Customer Service

Prepared and presented sales proposals to decision makers.

Built customer relationships through traveling across the country to visit customers.

Placed and tracked orders for customers, worked with internal and external sales representatives on equipment

ordering.

Worked with department supervisors on customer lead times and order status.

7/1997- 4/2010 Airtek/Parker Hannifin – PDF Division Lancaster, NY

Customer Service - Domestic Sales

Fielded calls from customers and supplied requested information.

Placed and tracked orders for customers, worked with internal and external sales representatives on equipment

ordering.

Worked with customers on sizing compressed air dryers/filters for their specific process application.

Received and reviewed customer requests for quotes, worked with the appropriate departments to finalize

information for the customer’s quote, prepared and sent final quote to customer. Assisted with parts department

when needed.

3/1997 – 7/1997 Airborne Express Depew, NY

Dispatcher

Dispatched customer pickups for 35 route trucks in the Buffalo area.

Managed the daily pickups to specific routes, making sure time constraints were adhered to.

1981-1997 Armored Motor Service of America Cheektowaga, NY

Branch Manager – 1983 to 1997

Responsible for all aspects of daily business operations.

Managed 70 employees, 2 mechanics, and 22 trucks, for a 7 day operation.

Visited new customers for review of delivery and pick up procedures.

Firearms instructor for 9 years, responsible for employee firearms qualifications.

Responsible for branch and vehicle security – customer monies, closed circuit TV, security doors and locks, building

integrity, alarm companies, and police.

Trained employees on paperwork procedures for company - chain of custody.

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