Seeking a Customer Service role that will allow me to optimize my strong multitasking skills and fast learning abilities to contribute to your team and customer satisfaction.
Skills & Abilities
Multitasking Time Management 40 Wpm Problem Solving
Punctual Critical Thinking Active Listening Flexible
Team Player Self starter Learns quickly Cash Handling
Panera Bread- Cashier/Diner April 2017-Today
Greet customers and record/repeat orders, using basic math skills for different forms of payment to make sure customers receive correct change. Deliver hot and cold food and beverages. Using coupons and codes to ensure customers are having a satisfying experience at the cafe. Operating power equipment and machines.
KFC/ A&W-Cashier March 2016- August 2016
Greet customers and record orders, suggest menu items and add-ons to increase company revenue. Accepting multiple forms of payment & providing accurate change to customers. Maintain sanitation, health, and safety standards in work areas. Able to efficiently run drive thru station while simultaneously taking orders. Listening to and resolving customer complaints to ensure customer satisfaction.
Mz Twist Artistry Studios-Personal Assistant December 2015- April 2016
Answering front desk phones from customers inquiring on salon services. Using Hotseat scheduling system to book client appointments. Greet and checked clients in for their appointments .Maintained general cleanliness of salon. Prepared stylist workstations for client services. Restocked, organized, and maintained salon retail inventory.
Powerful Voices- Girls Group July 2015 to August 2015
Job readiness program that helped develop employable skills like public speaking, project management, organization, teamwork, and how to create a professional resume and cover letter. Explored issues that negatively affect age group and communities. Discussing social issues and how they affect our communities and have a debate on that subject for an hour. Find and discuss ways to better our communites and help the youth. Assisted in writing and editing a 50 page book about celebrating our selves.
References available upon request