PERSONAL INFORMATIONS
Birthdate
Mobile Number
E-mail Address
***************@*****.***
Address
C-14 Bldg.29 GSIS
Metrohomes Pureza St.,
Sta.Mesa Manila
LANGUAGES
English and Filipino
KEY SKILLS
Computer Literate (Excel,
Powerpoint, Word etc.)
Proven skills in
communications.
Good at conversing and
dealing to people.
Extensive experienced in
sales and customer service.
Proficient in Filipino &
English.
REFERENCES
Richmond Cuevas
Hall Posecutors Office –Manila City
Hall
John Paul Dagdag
Team Leader in Acquire
JHELEEN AGUAS FERNANDEZ
OBJECTIVE
To improve my skills and be productive by working
effectively & efficiently.
To be in service and to obtain full time regular
position.
EDUCATIONAL ATTAINMENT
1992-1994 (Tertiary) Letran College
Manila, Philippines
Mass Communication
1988-1992 (Secondary) Siena College
Quezon City, Philippines
WORK EXPERIENCES
1994-1997 AMBERLAND REALTY CORPORATION
Executive Secretary - Quezon City, Philippines
2001-2007 QUINOSIL LABORATORY INC.
Production and Sales Manager
Tondo Manila, Philippines
2007-2008 TELEPERFORMANCE PHILIPPINES INC.
SPRINT Customer Service Representative
Ortigas Pasig City, Philippines
2009-2012 SITEL PHILIPPINES
Customer Service Representative
Customer Sales Representative
Retention Specialist
Handles also Broadband Retentions and
Upgrades
Virgin Mobile Australia – Loyalty Dept.
Eastwood City,Libis Quezon City Ph
2012-2013 VIRGIN MOBILE AUSTRALIA
Guest Contact Centre
GDS/SABRE SystemTrained
2013 24/7 CUSTOMER PHILIPPINES
Optus Customer Service (June-Nov)
Makati City, Philippines
2014- Present ACQUIRE ASIA PACIFIC
Customer Direct Manager
Loyalty Dept