Customer Service Management
Resume:
Danielle Tapper-Taylor
Croydon
*********************@*****.*** – 079********
Work Experience 1
Estate Agent
Options estate agents
Croydon
June 2016 to June 2016
I previously done a two week work experience in an estate agents in Croydon. My job role consisted of me keeping good time management, working around my hours provided. I left my work experience with a significant amount of achievements and accomplishments such as greeting people with a different ethnicity to me and learning how to work with others needs also I was taught advanced skills in Microsoft due to my work being computer based.
Work experience
In my school holidays last year July and August I went to Cyprus to stay with my uncle who lives out there who owns a shop called eskisports, eskisports is a upcoming sports brand which has lots of customers and it consists of a busy environment. My work experience consisted of me having good time management and acting as a good team player also working under pressure.
Current work
Boots Gatwick south terminal
Customer assistance temporary contract
June 16th -june 23rd
previous work
I am currently employed at McDonalds as a crew member and have gained experience using the tills, placing correct orders in bags and passed them out to customers also stocking and cleaning work areas.
Education
south Thames Merton
public services level 2
GCSEs
English language – 4
English literature -5
Religious philosophy -C
Health and social care – pass
Skills
Social care (Less than 1 year), Microsoft Word (Less than 1 year) customer service( 1 year),positive attitude, excellent communication, adaptability, working user pressure
Awards
Gifted and talented
February 2016
in my previous school Harris academy upper Norwood I was recognised as a student who was gifted and talented in psychology, I have a strong passion for this subject.
Additional Information
I have a great understanding of dealing with children with disabilities as I live with my brother who has severe disabilities. I am also an advance learner who has great time management, I am willing to work in a busy environment and take on challenges that may occur. As an individual I show great understanding of leadership and citizenship on a daily basis and I am willing to take on any challenge. I have an interest in travelling and exploring the world as I feel that it broadens my horizons and have a different perspective of life that others live.
Reference
Aisha Cowie
Eskisports Cyprus
Reference 2
Dee
Options estate agents
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