Administrative Assistant Manager

Carolyn Powers

* **** Tracy Drive, Pittsburgh, PA 15236 * 412-***-*****

EXPERIENCE

Allegheny County Department of Human Services (Pittsburgh, Pennsylvania)

Administrative Assistant May 2012 - Present

Prepare meeting agendas and perform administrative support to Deputy Director

Schedule meetings and maintain calendar of Director using Microsoft Outlook

Coordinate the onboarding of new county employees, purchased personnel and contracted staff

Update Employee Directory in Microsoft Access

Maintain confidential employee Personnel and FMLA files

Prepare confidential correspondence

Create detailed spreadsheets in Excel

Supervise clerical staff covering the reception desk

Assist with projects for HR and Contract Departments.

The Bair Foundation (Pittsburgh, Pennsylvania)

Child Care Secretary/Office Manager September 2001- May 2012

Maintained files of children in foster care as required by state regulations

Handled correspondence between CYF, foster families, biological families and case managers.

Produced weekly reports to National Office and monthly reports to Accounting Department

Reviewed expense reports and payroll records

Answered multi-line phone, directing calls and assisting with transportation issues

Ordered supplies and maintained equipment

Liaison between building owner, facility contractors and other tenants.

Resurrection Church (Pittsburgh, PA)

Church Secretary September 1996– June 2001

Secretary responsibilities including producing weekly bulletin using Publisher

Balanced checking accounts, prepared bank deposits and accounts payable with Quicken

Maintained parishioner files and contribution records

Scheduled activities reserving parish facilities

Greeted visitors and assisted volunteers.

Mellon Bank (Pittsburgh, PA)

Coordinator of Trust Operations August 1979 –September 1996

Supervise 10 associates and coordinate the processing of high volume book-entry securities within deadlines

Interface with internal departments and outside agencies including brokerage firms

Evaluate and implement changes to operating procedures

Balanced daily to Depository Trust Company, researching any exceptions.

Supervisor of Direct Deposit Unit

Supervised unit of Charge Services that processed and balanced merchant accounts

Answered numerous inquiries regarding merchant discrepancies from external and internal sources.

Balancing and Reconcilement Clerk

Balance sales, cash advances and payments of branch offices with the general ledger system.

EDUCATION

Elizabeth Seton High School (Pittsburgh PA) High School Diploma 1979

Academic and Business courses

National Honor Society

SKILLS AND TRAINING

Microsoft Office – Word, Excel, Outlook, PowerPoint, and Publisher

Experience with several internal programs: MPER, LMS, JD Edwards, Iservice, OnBase, Survey Monkey

Proficient data entry and 10 key skills

Detailed and Accurate

Organized

Dependable

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