Pharmacy Technician Customer Service

Shantel Cary

**** ******** ***** *** #****

North Las Vegas, NV 89032

******@*****.*** - 773-***-****

To obtain a challenging position, utilizing abilities developed through my experience and training, with the

opportunity for growth based on performance.

WORK EXPERIENCE

Certified Senior Pharmacy Technician

WALGREENS Las Vegas, NV March 2018- Present

Responsibilities

• Compound drugs, data-entry, insurance billing

• Fill orders of medication, md calls for verification and authorization

• Cashier, receptionist, warehouse inventory

• Charge backs, train employees, audits

Certified Pharmacy Technician

OAK FOREST HEALTH CENTER (MAIL ORDER PHARMACY) - Oak Forest, IL - August 2015 to March 2018

Responsibilities

HIGH VOLUME METRIC FOCUSED MAIL ORDER PHARMACY

• Manually filled prescription orders, fulfill medication orders to be mailed out

• Operate Opti machine for high volume medication orders to be filled

• Data Entry, Third Party Billing, 340B, Pharmacy Benefit Management

• Customer service and compliance

Certified Lead Pharmacy Technician

RIVERSIDE PHARMACY (Independent Retail) - Riverside, IL - May 2011 to August 2015

Responsibilities

• Data entry, third party billing, fill and compound prescriptions

• Perform administrative tasks, provide administrative support to pharmacist on duty and store owners

• Manage inventory data and records, audits

• Filing, doctor calls, marketing, prescription deliveries

• Cashier, light cleaning, customer service and assistance

Certified Lead Pharmacy Technician

CVS/Pharmacy - Chicago, IL - March 2009 to March 2011

Responsibilities

HIGH VOLUME STORE

• Direct supervisor to 12-15 employees per shift, Delegate tasks, made weekly schedule

• Train employees, sets priorities for the team to ensure task completion

• Oversee workflow production, audits

• Data-entry, md calls, fill medication, file hard copies

• Cashier, receptionist, customer service and assistance

EDUCATION

Prairie State College

August 2016- Present

Lincoln's Challenge Academy - Rantoul, IL

January 2003-June 2003

CERTIFICATIONS/LICENSES

Pharmacy Technician Certification Board- Certified Technician

State of Illinois- Pharmacy Technician

State of Nevada- Pharmacy Technician

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