Cecelia R. Victor
Houston, TX 77066
*************@*****.***
I am seeking an opportunity to work within your organization in a role which helps the organization enhance its’ company profitability and growth.
Education:
Bachelors of Science in Business Management
University of Phoenix - Houston, TX
2004 to 2007
Associates in Computer Science
Southern Technical College - Lafayette, LA
1986
Skills:
Accounts Receivables, Collections, Accounts Payables, Customer Support, Billing, Data Entry, Receptionist, Verbal and Written Communications, Team Player, and Detail-oriented
Computer Skills:
Microsoft Word, Excel, PowerPoint, and Access (versions 2007 and 2010)
Work Experience:
RPS Group
Billing Specialist - Houston, TX
Jun 2014 - Dec 2017
Setup and reviewed project billing terms for compliance with client contractual requirements
Prepared, reviewed, finalized client invoices for transmittal to external clients
Collected and assembled necessary backup documents for invoice submission per client requirements
Worked with project controllers, managers, accounts payable, credit controllers and business practice managers to ensure correct invoicing to the clients
Tracked status of invoices submitted to project managers and business practice managers
Identified invoicing issues and worked to address as issues arose
Submitted invoices to clients via their designated delivery system, including electronic portals and verified successful submissions including confirmation of available funds on purchase orders, work orders, etc
Maintained project files including client billing requirements and insured that requirements were met
Developed a strong rapport and good communications with project managers, contractors and clients
Reviewed and updated weekly unbilled report for submission to controller
Attended weekly AR meetings and worked with credit controllers as necessary to collect outstanding AR
Performed basic accounting such as reconciliations and adjustments pertaining to projects
Responsible for posting payments from customers
Collected, reviewed, processed and maintained contractor’s timesheets and expenses
Setup, reconciled, and processed payments for contractors and vendors per terms agreed upon with RPS
Ledgent Staffing (Loomis Armored Services)
Sr. Billing Specialist – Houston, TX
Sept 2013 – Apr 2014
Maintain customer information and processing electronic billing for national/local accounts in an Oracle enterprise financial system environment
Work with customers to research/resolve billing issues ensuring a high level of customer service
Creation and maintenance of Microsoft Access databases to provide invoicing information to national account customers; support internal customers with ad-hoc reporting and data extracts
Process all electronic uploads to the billing system for the company including customer account maintenance, rate changes, and contract changes
Use technology to automate and streamline department processes including pivot tables to resolve invoicing issues
Ensure excellent customer service is delivered to all external and internal customers
Special projects as assigned assisting team members in identifying/resolving duplicate issues, contract renewals, new sites into Access databases, identify and resolve invoice discrepancies (credits or valid charges) reported by customers, and clearing aging accounts based on research of information within system
Petroleum Wholesale LLC
Billing Specialist / Accounts Receivables – Houston, TX
May 2012 – May 2013
Process cash receipts for open accounts/cardlock accts/eft accts
Process credit card payments for open accounts/cardlock accts – provide receipts to customers via US Mail/email
Prepare list of customers for Sunmart drafts bank deposit processing
Prepare report for PWI truck accounts (cardlock and open accounts
Provide customer service support regarding open/cardlock accounts – Billing/Payment issues
Confirm vendor rebate/scogs/spoilage/other income payments received for processing
Prepare Aging Report for Collection calls
Perform collection calls to customers in arrears based on information on Aging Report
Submit invoices via US mail/scanned copies to specific customers (mainly co-op invoices; occasionally cardlock invoices)
Maintain files for open account invoices submitted weekly
Maintain files for open accounts cash receipts processed daily
Assist with auditing of selected co-op stores; including updates to accounting spreadsheets
Liaison for co-op stores/customers regarding issues with invoicing, activate/inactive accounts due to non-payment/NSF items, request from customers to change/postpone payment arrangements
Contact vendors/customers for clarification of payment received when billing/payment issues does not correspond with items in our system
Assist with obtaining/providing W-9 information
Prepare/track information on customers being turned over for collections
Amerigas/PTI
Fuel Accounting Rep / Accounting Clerk / Billing Specialist– Houston, TX
May 2003 - February 2010
Reconcile issues of billing differences between vendor invoices and the FAST Tracking System. Liaison between Fuel Accounting (Corporate) and the Houston Office for billing resolutions and coordination of data to ensure vendors were paid in a timely manner
Research and resolve load discrepancies appearing on the Open Invoice Report relating to vendor invoices and information stored in the FAST Tracking System
Communicate with PTI dispatch, PTI accounting, Wholesale, Corporate Fuel Accounting, and retail districts to resolve issues with invoices, billing information, bill of lading issues
Provide requested documents for the retail districts upon request to ensure the locations could complete or confirm their billing to third party vendors
Pay all carrier invoices plus research/resolve all carrier billing discrepancies
Process data including making required adjustments with approval from Management for payment to third party drivers
Process Owner-Operator checks bi-weekly and mailed to the Owner-Operator drivers
Assist with month end closing process; Open and distribute mail
Code and Process billing load information into the FAST Tracking System
Confirmed information on bill of lading matches vendor’s bill of lading
Report/discuss discrepancies found on bill of lading to vendor
Additional information/References available upon request