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Manager Sales

Manama, Capital Governorate, Bahrain
June 23, 2018

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Tryon Lowry

Manama, Bahrain 009**-********

Proven business leadership, multi-brand management & development, service delivery, and process management excellence

Executive-level credentials developed through a grounded, yet rapidly progressing career – advancing to business head for numerous hospitality leaders across Europe, USA and GCC regions. Develops top-performing staff creating collaborative, responsive teams aligned towards business objectives. Designs and implements robust marketing and business development strategies. All rounded global performer with exposure working in Fine Dining, Casual Dining, and QSR. Proven track record of delivering superior training and product development ideas while achieving revenue, profit and business growth objectives and ensuring top and bottom line profitability across diverse positions.

Key Areas of Impact

Strategic vision & mission

Operational management

Market Positioning

Training & development

P&L Management

Business transformation

Team Leading

Workflow Optimization


Yum Yum Tree Food Court, Manama, Bahrain Oct’15– Mar’18

12 brands (franchised and home grown) and 120 units across 23 locations in Bahrain


Support the overall mission and vision of Yum Yum Tree by leading strategic revenue and operational planning, change management, and training initiatives – developing knowledge and best practice and implementing operational enhancements

Revenue & Brand Awareness Elevation: Responsible for P&L of all the business units - accelerate revenue and profit growth through the formulation of the operational strategy

Ensure the productivity of the units as per the expectation of the company by planning activities for sales, identification of training needs and measurement of market penetrations, customer awareness and satisfaction

Conceptualize and prescribe home-grown marketing concepts that provide immediate ROI while instituting a longer route to market strategy for maximum business value and offerings optimization

Expanded Yum Yum Tree from 110 units at 21 locations to 120 units at 23 locations in the first year; elevating the revenue to USD 25 Million

Launched marketing efforts for Yum Yum Tree’s 10th Anniversary: Developed high impact / efficient Social Media, Outdoor, and POS brand communications program with special focus on optimal utilization of resources, product mix, and PR

Led the brand to accomplish its highest ever monthly revenue

Turned-around 5 underperforming locations by introduction of robust neighbourhood and in-store marketing and launching a delivery hub model to enhance outreach - registered 12 % YoY revenue growth

Project Management: Streamline the front and back end of the business model to optimize process flow and minimize operating costs. Analyze and identify current and future trends and assess functional responsibilities, competitive strengths and vulnerabilities

Played a key role in right-sizing the business units to strengthen the bottom line

Operational Strategy: Responsible for setting and attaining of short- and long-term financial and operational goals

Lead revenue forecasting, metrics, and reporting responsibilities in addition to providing decision support to senior management in the creation of business reviews

Training & Development: Train and mentor management and executive teams to ensure that they perform their roles autonomously

Provide operating models and ensure that employees are aware of global best practices

Divan Hotel, Erbil, Kurdistan Region of Iraq Jan’15 - May’15


Headhunted by the former General Manager at Radisson SAS in Bulgaria to reinvigorate and improve the revenues, profits and service standards of the Food and Beverage Department and rebuild the Executive Management Team. Led and mentored teams with overall responsibility of managing daily F&B operations and providing leadership in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

Operational Vision and Marketing: Directed and managed all F&B operations including, but not limited to budgeting and forecasting, strategic planning, leading service initiatives and implementing and complying with all company policies and standards.

Reinvigorated entire F&B Department in 5* Divan Hotel, increasing catering and event revenue by 50% over previous year and contributing to a 20% increase in total hotel revenue

Process / Service Delivery Excellence: Worked closely with the various stakeholders to review existing procedures, and other primary and secondary costs. Teamed up to review operations flow and stage by stage costing

Introduced perpetual process improvements which were driven and influenced by all aspects of business. Played a vital role in analyzing business unit’s performance, benchmarking and drilling down into non performing areas

Managed the cost controls, HACCP, labor management, strategic planning, and menu development

Monitored operations efficiency with reference to benchmarks, staff utilization, cost of new revenue generation. Developed a competitive catering and events business development and sales strategy while uncovering/ creating new opportunities and identifying dynamic and flexible solutions

Increased catering and event revenue by 50% over previous year through new menu and packages

Developed and opened first Cigar lounge in Erbil

Lumber River Foods, Sofia, Bulgaria Sep’13 - Dec’14


Conceptualized, launched and operated Bulgaria's first ever North Carolina Eastern Style BBQ concept restaurant. Setup and managed business processes relating to employees, sales, and profit/loss controls. Directed and managed general operations to assure optimum performance and continual improvement across guest service, employees, sales/marketing, property appearance, and profit/financial control. Created the menu items from scratch, including our signature 60-year old secret family recipe for “Lowry Sister's BBQ Sauce” and “Tyler's Chili”. Developed concept, business plan and cash flow projections. Conducted foot traffic and demographic assessments for site selection


ECONOMIC DEVELOPMENT MANAGER, Lumbee Tribe of North Carolina, North Carolina, USA Aug’09 - Jun’13

Brought in by the Tribal Chairman and Economic Development Committee of the Tribal Council to establish a tribally owned, revenue generating business venture. In cooperation with the Tribal Chairman and Council, launched the Tribe's first ever for-profit business venture (Lumbee Tribe Enterprises, LLC).

RESORT COMPLEX MANAGER, Royal Victoria Club Resort, Elenite resort, Bulgaria Jan’09 – Jun’09

Brought in by investors to spearhead the pre-opening and opening of 3 hotels, SPA center and food outlets; directed all aspects of operations for the resort, comprising of 5 hotels, 110 villas, private beach, 5 outdoor swimming pools, SPA center, mini golf course, 3 night clubs, 10 bars, and 15 food outlets.

DIRECTOR OF FOOD AND BEVERAGE, Grand Hotel Velingrad, Velingrad, Bulgaria Jun’08 – Dec’08

Successfully opened the new Entertainment Complex on time and within budget, exceeding budgeted revenues by 25%. Furthermore, increased organic F&B revenues by 15% for last quarter of the year.

CEO, ONDA Coffee Break, Sofia, Bulgaria May’06 - May’08

Turned around Onda Coffee Break from a loss making chain to an operationally profitable company within 18 months. Led the negotiations and successful acquisition of two companies, thus opening un-tapped market areas

FOOD AND BEVERAGE MANAGER, Radisson SAS Grand Hotel 5 *, Sofia, Bulgaria May’03 - Apr’06

MULTI-UNIT GENERAL MANAGER, Flannagans Irish Pub, Sofia, Bulgaria Feb’00 – Mar’03

GENERAL MANAGER, Radio City New York Private Club, Sofia, Bulgaria May’94 - Aug’96 / May’99 - Jan’00


MBA: Business

University of North Carolina at Pembroke, Pembroke, North Carolina, United States

Member of the Student Business School Committee

MBA Student of the Year Academic Achievement Award

Bachelors: of Arts: International Relations

George Mason University, Fairfax, Virginia, United States

Minor in Contemporary Europe

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