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Muhammad Youssef Mahmoud

Worked * years as help desk engineer and responsible of a company

branch, I completed the ccna r & s and ccna security and mcsa (windows server 2012) I have the concepts of programming I studied SQL and the basics of Java (I continue in java to work a projects) and also html & CSS Now i work {online store admin} There is no one who knows everything in his field. Working without problems is boring, even if it is safe. Problems is Summary of your life experience If you search for it in all website and community, while maintaining your level of learning constantly, this is me in the field of information technology

“I aspire to have a career where I will experience new challenges at very point of work and would convert all my abilities, knowledge and interest to a meaningful contribution to the company. “ ADDRESS CONTACT DATE OF BIRTH

Kuwait, 009**-******** 12.03.1992

Farwaniyah Governate ac5zfc@r.postjobfree.com

EDUCATION

Higher Institute of Computer and Information System 2009 – 2013 Management Information System

EXPERIENCE

Micro Finance Company 01.2015 – 12.2017

IT Help Disk + Administrator E-commerce Assistant Manager (Website admin) 1- Repair computers and network installation and printers. 2- Prepare staff accounts, and to ensure that they know how to log on and solving password problem.

3- Investigate, and diagnose and resolve software errors and computer equipment repair and replacement parts.

4- Talking with customers and computer users to determine the nature of any problems they have to respond to crashes.

5- Coordination of a wide range of documents including correspondence, memos.

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AL Nahar INT. 3.2018 – till now

E-commerce Assistant Manager (Website admin)

The company wanted to shift from a fixed site to a marketing site that meets the wishes and requests of customers. to me, I have done a same project in Egypt, multi-vendor website built on (cs-cart), so I have been chosen to build the site and supervise it in terms of (cPanel, backup, changes on the website in terms of offers and how product show and so on, 1- Plan define and implement website changes and functional improvements. 2- Maintain and update online marketing plan for the website. 3- Monitor key performance indicators on the website and develop plan to improve them. 4- Export & Import via csv file to website.

5- Dealing with web technologies cPanel, ftp, html/CSS, SQL in phpMyAdmin, data files. 6- Daily website backup and SQL backup. keeping website without trouble. 7- Website analytics tools google analytics, tawk.to and SEO. COURSES

• SQL Fundamentals 10.2016 – 12.2016

Basic certificate form sololearn academy about structure query language (SQL) to (select, create, update, drop, join) table.

• JAVA TUTORIAL

Basic certificate from sololearn academy and Abdullah Eid blog about java programing language to write simple coding project " still continuously learn advanced project in it .“

• CISCO CCNA 03.2017 – 01.2018

Cisco Certified Network Associate Routing & Switching (CCNA) validates the ability to install, configure, operate, and troubleshoot medium-size routed and switched networks, including implementation and verification of connections to remote sites in a WAN.

• MCSA 03.2017 – 01.2018

MCSA (Microsoft Certified Solutions Associate) is a certification program intended for people who seek entry-level jobs in an IT (information technology) environment. MCSA is a prerequisite for more advanced Microsoft certifications.

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• CCNA SECURITY 1.2018 – 3.2018

Cisco Certified Network Associate Security (CCNA® Security) validates associate-level knowledge and skills required to secure Cisco networks. With a CCNA Security certification, a network professional demonstrates the skills required to develop a security infrastructure, recognize threats and vulnerabilities to networks

Projects

Multi-vendor website 9.2016 – 2.2017

In brief, the site is a platform for sale and purchase on the Internet, each vendor has a special control panel displaying its products and all products appear on the home page of the site or its product tabs SKILLs PERSONALITY

Microsoft office confident : I’m not afraid to ask question

operating system (Windows + windows server) energetic : I’m able to work long and hard hours

marketing throw social media preceptive : I can read people effortlessly

E-commerce (excel + any accounting platform) Resourceful: I use every tool I had

designing tools Adventure : I take risk

looking for new technologies

Computer application

network application

Contact this candidate