Technical Support Sales Associate

Experience

Tour Guide - Underwood Family Farms October 2016 - Present

Educational tours to strengthen the relationship between consumers and the farm.

Working through direct marketing of high quality produce with positive farm experiences to adults and students.

AV Technician – Yorktel (Onsite at Amgen) February 2017 – Present

Provide AV (audio/video) support for Skype, Telepresence and VC meetings

oMaking sure audio connection is functioning properly between sites and other parties

Monitor AV tech center.

oAnswering hot calls and sending any available AV tech to assist.

Office Pro – Onsite at Amgen November 2016 – December 2016

Touch point of communication, technical support, meeting room equipment/connectivity assistance, Wayfinding, printer assistance and Next Generation Workspace assistance.

Kohl’s Department Store November 2009 – September 2016

Point of Sales associate: Ringing up customers purchases, assist them in opening a charge card, informing them about discounts and how they can receive those discounts, offering them to sign up for our email promotions, assist them in finding items within other departments.

Education

California State University Channel Islands January 2014 – May 2016

Graduated with a Bachelor’s of Science in Biology. Maintained above a 3.0 GPA. Received a Semester Honors in Fall 2014 by earning a GPA of 3.75 while completing 12+ units. Currently studying for Masters in the Biotechnology and Bioinformatics field at the CSUCI Extended University.

Moorpark College August 2010 – December 2013

Graduated with 4 Associate’s Degrees, including an Associate of Arts in Biology. Maintained above a 3.0 GPA.

Moorpark High School August 2007 – June 2010

Graduated with a high school diploma. Graduated with above a 3.5 GPA. Was a member of California Scholarship Federation and First Aid club. Was part of the Health and Science academy for the first 3 years.

Skills

Excellent in computer skills including Word, PowerPoint and Excel. Experience in cell culture techniques during Master’s Program along with experienced pipetting and aseptic techniques in labs. Have great experience working in teams. Outgoing and friendly with co-workers. Great at listening to others and have the wiliness to learn new things in the biology field.

Reference

Excellent and furnished upon request.

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