Employee Relations Human Resource
Resume:
Brandi Coats
Cypress, TX **429
*******.**@*****.***
OBJECTIVE
Seeking a Human Resources position where I will be able to utilize my professional experience and my proven HR abilities to assist a company in the accomplishment of its goals.
WORK EXPERIENCE
Human Resources Manager
Sutong Tire Resources - Cypress, TX
May 2016 to May 2018
• Human Resources Manager for 120 employees.
• Perform all duties and tasks, including all paperwork and research with foreign employees that are applying for their H1-b and Permanent Resident card.
• Employee relations, including managing absence, discipline, grievances and sickness
• Measure employee performance Issues and improvements.
• Coach supervisors on performance management issues and processes
• Create Human Resources policies and procedures.
• Implemented all new hire procedures and all termination procedures.
• Ensure all company policies; procedures and Company Employee Manual are up to date in line with current employment law. Training and coaching supervisors so that they are up to date with changes to any policies
• Working with the Management Team to resolve employee issues
• Dealing with complex disciplinary/grievance and HR issues, using HR and company knowledge to make appropriate decisions
• Read, analyze and respond to incoming emails, memos, submissions, and reports to determine their significance and plan their distribution.
• Provide administrative support to the Chief Financial Officer, the Chief Executive Officer, and the Chief Operating Officer when needed
• Create Human Resource reports for the COO and CEO that is located in China
•Work directly with the CFO and Company CPA to ensure that payroll and all employee information on file is current and correct.
• Maintain electronic and hardcopy files and records of projects and activities.
• Manage information in job description database, updating and standardizing information as needed, as well as posting available positions on web based career sites.
• Assist with recruitment and interview process. (Sourcing of Candidates, Pre-Screening Candidates, Scheduling interviews, administering pre-employment assessments, drug screening and background checks)
• Processing of all new hires, conduct new hire orientation, and all terminations.
• Research all EEOC Claims and Correspond with the Department of Labor and any Lawyer that is retained.
Process and research all unemployment claims and any legal matter pertaining to terminations of employment.
Provide all HR administrative tasks (editing/entry of employee time cards, personnel file audits, filing, prepare correspondence containing routine employee inquires)
• Prepare employee correspondence, file documents into appropriate employee files
• Provide general employee relations support, assisting employees at all levels by answering employee's requests and questions (Including benefits, payroll and employee relations issues)
• Resolve payroll discrepancies by collecting and analyzing information. Maintain and protect payroll operations and confidentiality by following policies and procedures.
• Verify I-9 documentation and maintain that they are current
• Prepare and administer all Family Medical Leave Act information for employees and guide them through the FMLA process according to company guidelines
• Research and meet with prospective Insurance and Benefit companies, for detailed information and to requests quotes.
• Conduct benefits open enrollment, new hire enrollments, and benefit terminations
Work closely with General Managers, Operations Managers and OSHA Inspectors on OSHA Issues. General Industry OSHA Knowledge and Knowledge of 300 and 300a Logs.
• Schedule employee functions, conferences and meetings by reserving facilities at local hotels, Venues, and/or restaurants.
• Maintain the condition of the office, arrange for repairs.
• Maintain files spreadsheets for Trademarks.
• Perform other HR duties and Company projects as assigned
Human Resource Coordinator
Memorial MRI & Diagnostic, LLC
October 2013 to April 2016
• Employee relations, including managing absence, discipline, grievances and sickness
• Measuring employee satisfaction and identifying areas that require improvement
• Coach Managers on performance management issues and processes
• Implements the training and development agenda and identify areas that need attention and improvement
• Policy and procedures implementation of new HR policies, procedures and processes
• Implement all new hire procedures and all termination procedures
• Ensuring all company policies and procedures are up to date in line with current employment law. Ensuring line managers are up to date with changes to any policies
• Working with senior managers, coaching them and advising on all employee issues
• Dealing with complex disciplinary/grievance and HR issues, using HR and company knowledge to make appropriate decisions
• Manage the HR budgets
• Read, analyze and respond to incoming emails, memos, submissions, and reports to determine their significance and plan their distribution.
• Provide administrative support to the Chief Financial Officer, the Chief Executive Officer, and the Chief of Operations
• Create data, financial reports and Human Resource reports for the executive team and external clients.
• Maintain electronic and hardcopy files and records of compensation projects and activities.
• Maintain departmental budget records and reports.
• Assure all invoices and check requests received are logged and processed.
• Manage information in job description database, updating and standardizing information as needed, as well as posting available positions on web based career sites.
• Assist with recruitment and interview process. (Sourcing of Candidates, Pre-Screening Candidates, Scheduling interviews, administering pre-employment assessments, drug screening and background checks)
• Processing of all new hires and all terminations.
• Assist with all Unemployment claims and any legal matter pertaining to terminations of employment. • Maintain all Contracted Paramedic records, schedules, and Contract payments.
• Maintain Human Resources procedure manuals and Employee Handbook.
• Follow and implement all safety rules while on the job. Reports accidents promptly and corrects minor safety hazards.
•Communicates with peers and management regarding any hazards identified in the workplace.
• Provide all HR administrative tasks (editing/entry of employee time cards, personnel file audits, filing, prepare correspondence containing routine employee inquires)
• Prepare employee correspondence, file documents into appropriate employee files
• Welcome new employees by conducting the New hire orientation process
• Provide general employee relations support, assisting employees at all levels by answering employee's requests and questions (Including benefits, payroll and employee relations issues)
• Verify I-9 documentation and maintain that they are current
• Have worked directly with a Professional Employer Organization to insure all employees, company payroll and benefits are in proper order.
• Transitioned from a PEO to Paylocity payroll and HRIS system.
• Prepare employee correspondence, file documents into appropriate employee files.
• Prepare Family Medical Leave information for employees and guide them through the FMLA process according to company guidelines
• Resolve payroll discrepancies by collecting and analyzing information. Maintain and protect payroll operations and confidentiality by following policies and procedures.
• Answer employee requests and questions, conducts benefits enrollment for new employees, prepare new employee files.
• Maintain all Personal Time off requests for all employees.
• Order and distribute all Company supplies and Medical Scrubs.
• Work closely with all Company Vendors to ensure that all supplies are correct.
• Schedule conferences and meetings by reserving facilities at local hotels and/or restaurants.
• Maintain current and up to date Doctor's Credentials, Diagnostic Technician credentials and contract paramedic credentials.
• Maintain all company alarms, alarm codes and Company Keys for six Memorial MRI locations
• Assist all Managers with employee issues and work together to find resolutions.
• Maintain the condition of the office, arrange for repairs.
• Resolve patient issues and problems.
• Perform other HR duties and Company projects as assigned Executive Assistant to both Owners/ Office
Office Manager/ Human Resources/ Accounts Payable & Receivable
Applied Field Data Systems, Inc
October 2007 to October 2013
• General Office Procedures such as: Answering phones, faxing, copier, data entry, process mail, credit card processing
• Management of social media and website
• Developed and implemented new administrative systems, such as record management
• Organize the office layout and maintain supplies of stationery and equipment
• Maintaining the condition of the office and arranging for necessary repairs
• Organizing and chairing meetings with staff, attend conferences and training
• Ensuring adequate staff levels to cover for absences and peaks in workload
• Delegating work to staff and managing their workload and output
• Writing daily workload reports for senior management and staff
• Respond to customer inquiries and complaints;
• Obtain revenue by verifying transaction information; computing charges and refunds; preparing and mailing invoices; identifying delinquent accounts and insufficient payments
• Collect revenue by reminding delinquent accounts; notify customers of insufficient payments.
• Prepare financial reports by collecting, analyzing, and summarizing account information and trends
• Maintain accounting ledgers by posting account transactions
• Verify accounts by reconciling statements and transactions
• Resolve account discrepancies by investigating documentation; issuing stop payments, payments, or adjustments.
• Maintain financial historical records by filing accounting documents
• Monthly billing spreadsheets and invoicing for large client accounts
• Answer employee requests and questions, conducts benefits enrollment for new employees, prepare new employee files
• Verify I-9 documentation and maintains books current
• Update HR spreadsheets with employee change requests and processes paperwork
• Assist with processing of terminations
• Schedules conferences by reserving facilities at local hotels and/or restaurants
• Assist or prepare employee correspondence, file documents into appropriate employee files
• Maintain payroll information by collecting, calculating, and entering data
• Resolve payroll discrepancies by collecting and analyzing information
• Provide payroll information by answering questions and requests
• Maintain payroll operations by following policies and procedures; reporting needed changes
• Maintain employee confidence and protects payroll operations by keeping information confidential
• Maintain procedure manuals
• Performs other duties as assigned
Assistant to the Safety Director / Safety Administrator
Texas Hot Shot Company, Inc
July 2005 to October 2007
• Responsible for administrative support to the Safety Director as well as other duties assigned within the department.
• Prepare an Excel spreadsheet daily showing the amount of loads hauled by each terminal and distribute the report to the President, Vice Presidents and the Safety Director of the company.
• Administer all pre-employment, random, re-certification, post-accident, reasonable cause, and workers compensation drug and alcohol testing. (DOT and NON-DOT)
• Request MVR reports from TMTA on all drivers for pre-employment and annual review purposes.
• Advise terminals of MVR and drug and alcohol testing results.
• Evaluate possible new hire applications for employment consideration.
• Administer all new hire packages with swampers, drivers, and truck owners. (Including: MVR's, drug and alcohol testing, and medical examinations)
• Issue Swamper numbers, driver numbers, and truck numbers for new hires.
• Administer new hire past employment verifications.
• Issue Charge Backs and maintain a charge back spreadsheet for all driver and truck charges.
• Issue permit packages on new truck leases and yearly renewals.
• Add drivers to insurance and order certificates to issue to truck owners.
• Obtain apportion plates from the TX DOT for leased vehicles.
• Administer monthly renewal expiration reports and distribute to all terminal managers for renewals driver's licenses, DOT medical examinations, hazardous materials certification, and TX DOT inspection for trucks and trailers.
• Use all given invoices to update Truck and Trailer Maintenance Reports including: total cost of service and work completed. Update Maintenance Cost Report for Month-to-Date totals.
• Audit invoices received from clinics for drug and alcohol testing.
• Maintain spreadsheet on all terminated drivers &swampers.
• Complete termination and de-lease procedures including: mailing lease cancellation and/or missing log letters, canceling plates, canceling insurance, & issuing de-lease Charge Backs.
• Complete annual review of driver and equipment files to assure that each meets DOT guidelines.
• Maintain driver and equipment files.
Executive Assistant / Human Resources Assist
W&W Overhead Door Company - Houston, TX
July 2004 to June 2005
• General Office Procedures such as: Answering phones, faxing, copier, data entry
• Programs used- Word, Publisher, Excel, Works, Access, and Outlook express.
• File, organize, and maintain all company employee records, vendor Records, and accounts payable/accounts receivable records.
• Log all employee payrolls on a weekly basis and insurance on balance sheets.
• Using MS Excel log, track all employee credit card spending and track all employee phone calls.
• Proof read Legal binding Contracts
• Request Certificates of Insurance
• Fill out W-9 forms and tax exempt forms
• Assist with proposals for new job bids.
• Assist in creating flyers and business cards.
• Notarize legal documents.
Human Resources Assistant / Administrative Assistant
Vista Host Hotel Management Inc - Houston, TX
October 2002 to July 2004
• Responsible for Human Resource procedures and daily office functions.
• Create, organize, and maintain all Human Resource files (personnel, unemployment claims, 401(k), etc.) and Corporate Tax files.
• Process job verifications, child support garnishments and unemployment claims.
• Social Security Administration checks and verifications.
• Assistant in important projects including benefit enrollment.
• Responsible for compliance on I-9 files (over 1500 employees).
• Training management on compliance issues concerning employment authorization forms.
• Maintain all files for background checks (current and terminated employees).
• Assist in Human Resource related topics.
• W-2 verification, distribution, and payroll (ADP)/W-2 balance sheets.
• Maintain reports for occupancy percentage and guest complaints.
• Maintain multi-line phone system. (Switchboard, voicemail, and general mail boxes).
• Organize interoffice special events.
• General office procedures, mail room procedures, and maintain all office equipment.
• Ordering all office supplies and business stationary, including guest comment cards and employee business cards.
• Responsible for Powership and all Federal Express packaging, shipments, and billing.
CERTIFICATIONS & TRAINING
Introduction to Osha and the Osha Act
Business Ethics - Advanced: Ethical Leadership
EDUCATION
Human Resource Management
Houston Community College - Corpus Christi, TX
Associates in Science
Bee County College - Beeville, TX
RELEVANT SKILLS
Hard working and determined • Skilled in HRIS Systems, MS Word, Excel, Outlook, PowerPoint, Publisher, Access and QuickBooks • Excellent verbal and written skills • Agreeable and ambitious • Cooperative and efficient• Over 15 years of progressive experience in administration and Human resource fields • Over 10 years of experience in preparing special reports & presentations • Proficiently advising senior management on administrative matters and issues • Outstanding skills of maintaining proper recordkeeping and filing system for all work purposes • Exceptionally vigilant in composing routine e-mail correspondence • Very experienced in building and creating Human Resources Departments.
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