Teacher/Guide

Rosalind Ruiz

***** * ***** ** ** Mirage, Arizona, 85335 602-***-**** **********@*****.***

Work Experience

THE SPACE BETWEEN @STUDIO 918, SOUTH BEND, INDIANA

Owner/Facilitator/Guide, Jun 2017 – Apr 2018

Observing clients to facilitate an educational plan that would engage their interests and foster independence. Preparing the space for a safe and peaceful learning environment. Daily mindful practice, creating lesson plans, providing an environment that is adaptable to different learning styles and unique personalities.

GALLERY 2910, SOUTH BEND, INDIANA

Creative Partner, May 2017 – Present

Host clients creative parties

Build local clientele thru a good rapport, knowledge and passion for the industry

Continue to evovle the gallery creatively

Maintain an esthetically pleasing space for all the senses

Co create with partners

maintain sameness with all clientele

Host Private Parties created with the clients individual needs and personality in mind

Find and promote Grass Roots Artist

Co create events with owning partners

Ticket, arrange and display merchandise to promote sales.

Prepare sales slips or sales contracts.

Answer questions regarding the store and its merchandise.

FAMILY VIDEO, SOUTH BEND, INDIANA

Customer Service Manager, Dec 2013 – Dec 2017

Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

Check to ensure that appropriate changes were made to resolve customers' problems.

Greet customers and ascertain what each customer wants or needs.

Recommend, select, and help locate or obtain merchandise based on customer needs and desires.

Compute sales prices, total purchases and receive and process cash or credit payment.

Answer questions regarding the store and its merchandise.

Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.

Place special orders or call other stores to find desired items.

Prepare merchandise for purchase or rental.

Inventory stock and requisition new stock.

Ticket, arrange and display merchandise to promote sales.

Exchange merchandise for customers and accept returns.

Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.

Rent merchandise to customers.

Maintain cleanliness of store

GRANITE CITY FOOD AND BREWERY, MISHAWAKA, INDIANA

Host/Server/Bartender/Expo/AMP/NSO/IST/BOH/FOH manager/ Brewery Manager/Corporate Liason, Jun 2008 – Apr 2011

Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.

Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.

Identify staff vacancies and recruit, interview and select applicants.

Manage staff, preparing work schedules and assigning specific duties.

Plan and direct activities such as sales promotions, coordinating with other department heads as required.

Education

CLAY HIGH SCHOOL, SOUTH BEND, INDIANA

Completed coursework towards High School Diploma

MICHIANA COLLEGE, SOUTH BEND, INDIANA

associates/business

INDIANA UNIVERSITY, SOUTH BEND, INDIANA

Bachelors/Education

Qualitites

Responsible

Dependable

Adaptable

Flexible

Observant

Reflective

Gardening Enthusiast

Team Builder & Player

Self Motivated

Compassionate Leader

Heart to help others Heal

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