Administrative Assistant Customer Service

Ahmed Mohammed Eltoum

Al Doha City, - Cell: +***-0097455122408 – +009********** Email: *******@*****.***

Nationality -sudanese

Summary

Teacher and Administrative Assistant focused on driving productivity by leveraging

office management and teaching skills.

Key Skills

Office Skills:

Office Management

Records Management

Database Administration

Spreadsheets/Reports

Event Management

Calendaring

Customer service

Front-Desk Reception

Executive Support

Filing / archiving

Computer Skills:

MS Word

MS Excel

MS PowerPoint

MS Outlook

MS Access

MS Publisher

FileMaker Pro

Windows

ADMINISTRATIVE ABILITIES

•Maintaining an electronic and hard copy filing system.

•Providing training and orientation for new staff.

•Coordinating and arranging repairs to office equipment.

•Comprehensive knowledge of Microsoft Word, Outlook, Excel and Access.

•Scheduling meetings and preparing agendas for them.

•Effective organizational skills.

•Organizing travel & accommodation arrangements.

•Resolving administrative problems.

•Supervising other clerical staff.

•Conducting research on behalf of managers.

•Scheduling and delegating administrative tasks.

•Creating presentations and writing up reports.

•Ability to type at 60+ wpm

Academic Qualifications

•Diploma engineering, drilling

Sudan university-Khartoum, Omdurman, Sudan

IIF course injury incident free safety awareness Qatar gas operation company

NAPT first aid training course

NAPT firefighting training course

Experience

•Senior Operations Supervisor Feb 2013 to Current

G4s International – Doha –Qatar

•Senior Operations Supervisor May 2011 to Jan 2013

Hamad Medical Corporation –Doha –Qatar

•Senior operation supervisor Jul 2007 to Apr 2010

Qatar gas operating company limited Doha-Qatar

•Security Supervisor Apr 2006 to Jun 2007

Aljazeera English Channel– Doha –Qatar

Language Arabic, English

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