Data Entry Administrative Assistant

ZEESHAN JIWANI

**** ******** ***** • Plano, Texas 75025 817-***-****

*************@*****.***

PROFESSIONAL SUMMARY

Accomplished and raved about administrative assistant, valuations specialist, SEO specialist, data entry operator and data analyst with over nine years of experience. Candidate for promotion with positive results in the company for every job listed on this resume. Highly and self-motivated individual offering a unique combination of quality assurance, computer, and robust analytic skills with proven success in driving improvements in productivity, processes, customer service, and profitability. Delivers ownership of personal commitments and places a premium on responsibility, integrity, and service.

Areas of Expertise:

• Flood Insurance and FHA Claims • Social Marketing Campaigns • Valuations

• Auditing • Search Engine Optimization • Managing

• Quality Analysis • Data Analysis • Data Entry

EDUCATION

Bachelors of Business Administration in Finance • University of Texas at Arlington • 3.2 GPA • Expected in 2018

PROFESSIONAL EXPERIENCE

KPMG, Dallas, TX (February 2018-Present)

Senior Expense Reviewer: Reviewed & audited expense submissions to help ensure compliance with KPMG’s expense reimbursement policy; interacted with KPMG employees and partners to provide information and resolution in response to expense inquiries; worked with the offshore team to resolve issues; and researched, reviewed, and notified termed and active employees of Amount Due Firm balances using SAP and the Employee Revenue Terminal.

Notable Accomplishments:

Audited more than 100 transactions a day when the goal was only 40

Put in charge of more than 200 senior partner, tax principal, employee, and advisory accounts after working for only two weeks

CBRE/Tenethealth, Dallas, TX (November 2017- February 2018)

Lease Administration Analyst: Input, maintained, organized and reported on information regarding lease dates, dollar values and financial accounting transactions into a lease management software database. Prepared, processed and reconciled AR & AP transactions to ensure accurate and current lease information was maintained. Assisted manager in resolving critical issues for clients by researching and gathering information about payment transactions, lease terms and other relevant items as requested. Performed annual operating expense reconciliations, monitored audit windows and audit requirements contained in the lease documents. Provided lease analysis and interpretation of lease information to clients. Tracked payables and receivables associated with the leases in portfolio. Processed client rent rolls utilizing the database. Prepared export files and sends to accounting for payables processing. Prepared invoices for subtenants, reconciled subtenant accounts, reviewed incoming invoices for errors/accuracy with lease document and ensured correct coding. Conducted financial analysis/accounting as appropriate, including AR/AP, rent rolls, and budgets in accordance with required accounting principles (GAAP, Tax, Cash)

Notable Accomplishments:

Created and maintained 500 client lease files ensuring they contain current, accurate information and turned them into an excel sheet across 50 different hospitals for easier use

Prepared 200 invoices for subtenants, reconciled those accounts, and reviewed incoming invoices for errors/accuracy with correct coding

Assisted the manager with the design of 150 reports utilizing a variety of software tools

Dimont & Associates, Dallas, TX (August 2016- November 2017)

Valuations and Claims Specialist: Evaluated property valuations for insurance coverage on client lender-placed portfolio listings by reviewing lender's property appraisal reports, public property information, and interior and exterior photos. Prepared FHA and flood insurance claims using El Dorado, Xactware software, Safeguard, Loansphere, Excel (v-lookups, advanced formulas, and macros), and Black Knight.

Notable Accomplishments:

Created a more efficient system for analyzing claims with the introduction of v-lookups and pivot tables; this generated in at least a 15 percent uptick in our department in productivity. This new system helped earn our team a bonus every quarter and a raise the next year.

Promoted to a new department the company recently just started doing FHA claims and helped land 2 clients for us

Processed 5 claims per hour with 97 percent efficiency

Freeman Audio Visual Solutions Inc., Dallas, TX (June 2015- July 2016)

Data and QA Analyst/Administrative Assistant: Generated both on-site and off-site events by using a workforce management system in which you manage calendars, schedules, travel arrangements, and expense while working in a fast paced environment and meeting with schedulers and branch administrators. Responsible for quality assurance on the service request forms as well. Trained at least 13 users on functionality and proper use of this system.

Notable Accomplishments:

Absorbed control of at least 250 service request forms that were usually outsourced to other firms and completed them in house at a third of the time estimated by the firm thus keeping the company under budget

Greatly enhanced the data quality in the workplace management system and lowered the number of errors reported by 30 percent

Coordinated implementation of at least 3,000 resources across our 6 branches across the United States

Developed a product catalog with at least 800 products filled with a multitude of visual, audio, lighting, and digital service products. This, in turn, generated a 22 percent uptick in shipping and rental use of our equipment

Standing Dog Interactive, Dallas, TX (February 2015- May 2015)

SEO Specialist: Formulated both on-site and off-site SEO solutions by analyzing client goals and marketing strategy. Coordinated implementation of multiple SEO tactics for over 100 Marriott hotels. Administered web analytic dashboards, reports, and key reporting tools

Notable Accomplishments:

Created at least 400 links for our back-link reports for over 150 hotels which brought about 2,500 more visitors than usual

Monitored and evaluated search results and search performance across the major search channels for at least 200 hotels. Resulted in 90% of those hotels being searched more than the leading competitor hotels

Developed SEO strategy for interactive digital/social campaign, working jointly with SEO specialist and website analytics manager. Developed and executed website research and a multitude of testing strategies for SEO implementation. Drove site usage up to 19% more from before

JP Morgan Chase, Lewisville, TX (April 2014- January 2015)

Data Analyst: Balanced checks, entered data alphanumerically, and archived financial records for over 50,000 banking clients. Processed and analyzed data using V lookups, pivot tables, and macros. Also sustained positive productivity in document scanning and data entry responsibilities.

Notable Accomplishments:

Surpassed the required productivity monthly benchmark of 85% with productivity scores consistently in the 140% to 150% range

Improved efficiency of volume reporting; decreased time by 20%

Bank of America, Dallas, TX (July 2013- March 2014)

Data Entry Operator: Developed Quality Assurance processes to increase accuracy and improve efficiency. Processed and recorded deposits and checks for more than 1,000 customers per hour. Rectified errors and problems per company data entry protocols. Researched and interpreted company information to clarify correct keying procedures. Provided assistance to newer data entry operators as required.

Notable Accomplishments:

Improved on-site productivity by at least 300 percent from keying and effectively training the newer staff

Completed 2 weeks’ worth of processing and keying in 4 days for our quarterly project

Higher Education Support Services, Arlington, TX (October 2012- May 2013)

HESC Mentor: Mentored and developed at-risk youth enrolled in an after school program dedicated to educational success. Assisted with scholarships, financial aid, SAT/ACT, and career exploration.

Notable Accomplishments:

Aided 120 students to reach their high school graduation goals and get accepted into college

Created seminars and webinars to help students decide which career path would be best for them. Accomplished this by organizing speakers and through a series of aptitude tests. Successfully found a meaningful career path for 92% of our students

Tutored students weekly with SAT and ACT preparation by using sound teaching techniques and tactics. Led to a 6 point boost on the average student’s ACT score and a 120 point boost on their SAT score.

LANGUAGES SOF TECHNICAL SKILLS AND LANGUAGES

Languages: English • Hindi • Urdu • Guajarati

Computer Systems: Google Analytics • Moz Tools • Data Entry (10-key, alphanumeric) • Screaming Frog • BuzzStream • Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook) • SharePoint

VOLUNTEER

Boy Scouts of America, Irving, TX (Summer of 2013)

Data Entry Operator: Coordinated registration and health-care information for over 25,000 Boy Scouts attending annual Jamboree

Notable Accomplishments:

Recognized for contribution to the company by being named the top volunteer for 6 weeks in a row

Finished processing at least 50,000 applications by the 30 day deadline; the goal or quota required was 27,000

tware and SKIL

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