Administrative Assistant Medical

Carol A. Torrey

*** ****** **, ******, ** *****

Phone: 302-***-**** Email: *********@*****.***

Career Overview

Committed and motivated Administrative Assistant with exceptional organizational and decision making skills. Strong work ethic, professional demeanor, trustworthy and dependable. Skill Highlights

Microsoft- Office, Word, Works, Excel, PowerPoint, QuickBooks Employee training and development, schedule management, problem resolution, self-starter, deadline oriented, email, filing, multi-tasking, client relations, creative problem solving, critical thinking, data collection, data entry, strong organizational skills, prioritization, transcription, telephone etiquette, time management., patient charting, health insurance processing, insurance eligibility verification and medical billing and coding.

Core Accomplishments

Administration

Answer multi-line phones, transferred call to the corresponding departments, file and bill accordingly, developing spreadsheets, faxing, photocopying, collating, and scanning documents. Patient Care

Handled patients effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Multitasking

Demonstrated proficiencies in telephone, e-mail, fax and front desk reception with high volume environment.

Medical records

Reviewed medical records for completeness, assembled records into standard order, filed records in designated areas according to alphabetical and numerical filing system. Training

Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results. Education

PolyTech Adult Education – Woodside, DE

Medical Office Assistant/ Administrative and Clinical Anatomy, Physiology, Pharmacology, Phlebotomy, Medical Assisting/Medical, Medical Assisting/ Administrative, Medical Terminology and Spanish for HealthCare Professionals. Professional Experience

Mitchell Gittelman, DO – Administrative Assistant

Green Diamond Builders – Administrative Assistant

Dover Downs – Accounting/Administrative

Dover Federal Credit Union – Assistant Head Teller Kent Medical Care/Walk-in –Administrative Assistant, Medical Assisting, Lab/Xray

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