Customer Service Data Entry

Edward Grafflin Sandberg

*** * **** ***, ***, Wilmington NC, 28403

443-***-**** ********@*****.***

CORE COMPETENCIES

● Managing and working with others

● Adept at dealing with unruly children

● Experience with Customer Service

● Effective communication and customer service skills

● Adept at working independently in a team

● Successful collaboration with a variety of individuals in diverse environments

● Ability to work independently, organizing tasks and timelines to meet deadlines

● Experience presenting information to groups of individuals

● Ability to work in diverse groups and deliver to their expectations

●1 Years Experience with Data Entry

●Expert at quickly grasping new concepts and new skills

PROFESSIONAL EXPERIENCE

CAROLINA BAY RETIREMENT COMMUNITY, Wilmington, North Carolina

DIETARY AID 2017-2018

Prepared and served food to the elderly, while working in teams under time constraints. Served food and cleaned area under 2 hrs.

GWYNN VALLEY CAMP, Brevard, North Carolina FOOD PREP AND SANITATION MANAGER 2016 - 2017

Ensured that dish line ran smoothly and that SITs and Counselors understood the operations of dish line. Helped Head Cooks prepare food for the next meal. Meals served approx. 200 people per meal. Needed to be able to keep all dish line crew working effectively together while ensuring hard work from all of them.

GUILFORD COLLEGE MAILROOM, Greensboro, North Carolina MAILROOM ASSISTANT 2016 - 2017

Sorted and labeled packages that were received by Guilford College. Helped deliver said packages along with all of the students mail into their assigned mailbox in an efficient and fast manner. Would help keep track of all packages that were not put in the student’s mailboxes and help give the packages to them when needed.

MERIWETHER GODSEY, Greensboro, North Carolina GRILL COOK 2016 - 2017

Provided customer service and and made food for the customers. This entailed packaging muffins and cinnamon rolls for sale, to making large quantities of ranch for the wrap station. Also learned how to cook burgers, tenders, and chicken patties while following instructions from the manager. Ensuring customer satisfaction and working quickly and efficiently were the top priorities.

GWYNN VALLEY CAMP, Brevard, North Carolina

MAIN CAMP COUNSELOR/LIFEGUARD 2015 - 2016

Ensured the safety and enjoyment of children while at Gwynn Valley Camp. Consistently would help coordinate and organize events for the Waterfront program, and execute these activities. Would deal with homesick children, kids on the spectrum, and unruly children. Instructed children on the basics of Creek Hiking, Swimming, and Teamwork.

DRD POOL MANAGEMENT, Baltimore, Maryland

LIFEGUARD 2012 - 2015

Ensured the safety and satisfaction of patrons on daily basis. Maintained the pool facilities in professional manner. Prepared the pool for daily use at the beginning of each day and made the necessary arrangements to secure the pool at the end of the day. Instructed children on basic swimming skills. Communicated and interacted professionally with patrons, colleagues, and managers.

MURRY FLP, Hunt Valley, Maryland

SALESMAN 2009 - 2013

Communicated with customers regarding various trees for sale on the property. Assisted with locating and selecting trees to satisfy patrons as best as I could. Felled and transported selected trees for customers to designated locations. Worked collaboratively with colleagues according to managerial instructions in an organized manner.

JOHN’S HOPKINS SPORTS CAMP, Baltimore Maryland

CAMP COUNSELOR 2010

Interacted with children, other counselors to entertain and teach kids how to play sports. Planned activities with other camp counselors, guided kids from day to day activities in a timely manner, managed the activities, and the time spent at those activities. Worked in unison with other counselors with the expectations of the director of the camp.

EDUCATION

Guilford College, Greensboro, NC Bachelor of Arts in Psychology and Minor Communication 2017

Intro to Data Analysis

Ran a Personal Scientific Study

Gilman School, Baltimore, MD High School Diploma 2013

PROFESSIONAL AND COMMUNITY ACTIVITIES

Geek Club Event Organizer 2014 - 2016

WTH?! Convention Organizer 2014 - 2015 Character Education Leadership Program 2010 - 2012

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