Customer Service Manager
Resume:
Edgar
Solorzano
**** ***** ****** ******, ******** CA 95206
***********.**@*****.***
Seeking a position in the computer technician field to broaden my horizons before earning my certifications for networking where I can utilize my skills in customer service, de-escalation, knowledge and computer hardware expertise.
Skills
Fast Learner
Building Computers
Detailed notetaker
Troubleshooting computers
Entry level computer repair
Effective time management
Experience
FEBRUARY 2017 – OCTOBER 2017
Crew / McDonald’s, 611 W Charter Way, Stockton, CA
Preparing food, repairing equipment when needed, cleaning and organizing the store when closing.
OCTOBER 2017 – FEBRUARY 2018
Sales Consultant / Best Buy, 5400 Pacific Ave, Stockton, CA
Finding the right electronic device for customers when they enter the store, cleaning vendor demos, and organizing the department before closing the store.
FEBRUARY 2018 – CURRENT
Geek Squad Agent / Geek Squad, 5400 Pacific Ave, Stockton, CA
As part of a team, troubleshot client issues in store, analyzed the issue at hand and created a solution for the client for either in or out of store repair.
Education
MAY 2017
High School Diploma / Weston Ranch High School, Stockton CA
Received an honor for participation in theatre for all four years of high school, maintained a the stage manager position in the theatre program for three years until I graduated, and graduated with a 3.75 GPA.
SEPTEMBER 2017-CURRENT
San Joaquin Delta College- Still attending
Activities
My passions include video gaming, building computers, designing computer builds, and keeping up to date with new hardware.
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