Manager Customer Service

DW

OBJECTIVE

To use my experience and skills to help companies grow and succeed to their highest potential.

SKILLS

Leadership, adaptability, problem solving, customer service, sales, team work, safety and ability to work with all types of people.

DOUG WADE

BUSINESS DEVELOPMENT PROJECT MANAGER LINK TO OTHER ONLINE PROPERTIES: PORTFOLIO/WEBSITE/BLOG

EXPERIENCE

BUSINESS DEVELOPMENT • BRAVO ENVIRONMENTAL • AUGUST 2017 – PRESENT

• Work with management to define priority accounts, and engage with targets to build awareness, identify opportunities, develop sales pipeline, and deliver revenue goals.

• Penetrate new business through in person meetings/presentations with key client managers and senior executives.

• Identify key customer influencers, decision makers, executives and develop relationships within each account.

• Manage products needs of supplies, equipment needs, how to complete project, and scheduling of project deadlines.

• Estimate projects, and define scopes, work with accounts.

ASSISTANT MANAGER • LEGACY AIR • JAN 2017 – AUG 2017

• Assisted general manager to estimate project costs, work with vendors on pricing and dispatch crews to projects.

• Contract were with all Starbucks in Oregon and Washington, plus big HVAC unit replacement projects.

• Parts and supplies orders for crew trucks and shop needs.

FIELD SERVICE SUPERVISOR • CLEANHARBORS ENVIRONMENTAL • MAY 2013 – AUG 2016

• Coordinated crews, out of 4 locations in WA. Trainer, human resource officer, and account management.

• Transportation Coordinator and fleet maintenance scheduler, responsible for 4 office DOT records and logs.

• Shut down manager for week long projects.

• Health and safety inspector, and representative for company.

EDUCATION

B.A IN BIOLOGY • 2003 • CENTRAL WASHINGTON UNIVERSITY

Graduated with emphasis in Genetic research, and minor in business management.

WASTE WATER CLASS • 2008 • GREEN RIVER COMMUNITY COLLEGE

Classes in waste water treatment, pump maintenance and repair, water filtration systems.

VOLUNTEER EXPERIENCE OR LEADERSHIP

Cub Scout leader – pack 724 – 2017-2018

Bayfilter filter system – certified

Old Castle filter system – certified

Contech filter system- Certified

40 Hazwoper – Certified

Confined Space Entry– certified

Trainer for Confined Space, OSHA, Lock out/ tag out, new hires

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