Human Resource Microsoft Office
Resume:
Natasha Hersom
** ********* ****** – Worcester, MA 01607
*************@*****.***
PROFESSIONAL SKILLS
Human Resource management in following industries; Healthcare, Retail & Union environments 400 – 60,000 employees
Software – Advanced in Microsoft Office, Lotus Notes, AS400, HRIS, PeopleSoft, Oracle, PAYCOM, Citrix, SharePoint & ADP
Benefit Administration in; HMO, PPO, HRA, H S A, HDHP and FSA, COBRA, FMLA, Unemployment & Work Compensation
Plan & conduct employee open enrollments & new hire orientations
Compensation Surveys & annual compensation reviews
HR Recruiting
Electronic wires & Funding transactions for employee and employer contributions for Pension, 401K, FSA & HAS accounts
Sales & Business Networking
Presentation, interviewing skills and extensive work with public
HR Process improvement & implementation
Vendor management & relationship building
Carrier enrollment software include; Bluelinks, Cigna, Delta Dental, VSP, The Hartford, UHC, AFLAC
Company event planning
Professional Experience
BTHR Solutions Newton, MA Human Resource Benefits Consultant (Contractor) 2017- Present
Walden Behavioral Care, Waltham, MA HR Benefit Consultant
Implement & manage FMLA, Workers Compensation, Benefit Invoice reconciling & Auditing
Daily HR Operations
Process QLE, new hires, terminations in PAYCOM
Compensation research & surveys
Report writing
Research EDI transfer issues
Broker and vendor relations and management
PTO audits and corrections
Exit interviewing
Annual Renewal employee benefits
Organize benefits vendor meeting with employees
Independent Insurance Agent, Appointed with 20 Insurance Carriers 2016-Present
Sales
Account Management
Employer & Employee Presentations
Enrollment
Benefits Administration
Business networking
Business Development in acquiring new accounts of small business 1-50 employee groups
Mercer (Marsh & McLennan Company) 2014-2016
Plan & conduct annual open enrollment
Open Enrollment for 164 clients
Executed presentation & formal RFP for Health & Wellness Broker
Plan & coordinate Staff events, Staff picnic, staff retirement parties, holiday party, flu clinics and vendor clinics
Support HR Generalist & Director
Perform reference checks of potential employees
EANE Compensation Survey, International Survey, annual compensation reviews & annual performance reviews
Benefits Administration and on boarding new hires regarding benefits & policies
Open Enrollment planning & preparation, loading rates, cobra rates into APD
Update company SharePoint page
BTHR Solutions Newton, MA Human Resource Benefits Contractor (see all contracts) 2011-2014
Staples Corporate Office, Framingham, MA Benefits Strategy & Design
50,000 employees, Retail, National benefits
Initiate employee/employer funding for 401k, HRA, H SA & FSA Accounts via wires & ACH in $25 million each plan
Vendor payments for Staples National Health, Welfare, and Retirement & Wellness for fifty-five vendors range of $25 million weekly.
Place meal orders for HR Benefits Events via Resource Scheduler
Project: Input of COBRA requests
Gather YTD Benefit costs for Benefit Analysts
Support Benefits Analysts
Harvard Vanguard Medical Associates Atrius Health Human Resource Benefits Contractor
55,000 employees, Healthcare, National
Process Physician & PHD Medical Education Credits, CEU’s and Employee Tuitions reimbursements.
Project: Archive 2011 & 2012 Leave of Absence & Tuition reimbursement files.
Research LOA & FMLA within Kronos & PeopleSoft
The Mergis Group Newton, MA Human Resource Benefits Contractor
55,000 employees, Healthcare, National
Fresenius Medical Care Corporate Headquarters, Waltham, MA
Open Enrollment Administration nationwide employees of 30,000.
Educate & enroll employees of all benefit programs including Health Reimbursement Account & FSA.
Staples Corporate Office, Framingham, MA HR Services & Benefits Strategy & Design Contractor
2012 Open Enrollment for Staple’s nationwide employees of 50,000 utilizing PeopleSoft within
HR Service.
Explain & Enroll benefits of all Health and Welfare benefits within PeopleSoft.
Recognized as “Spotlight Employee of the Month” for excellent employee service” during contract.
UMass Memorial Medical Center, Worcester MA 2006 - 2010
Human Resources Benefits Representative, HR Operations
Administered benefit programs & maintain records in HRIS and vendor enrollment records.
Educate employees on available options and resolutions to life event issues for terminated employees of benefits.
Process, audit and reconcile all benefit related invoices, reports and employee paperwork.
Prepared monthly vendor payments of $500,000 for Life, LTD, STD and Dependent life insurance.
Prepared daily updates of health insurance through enrollment management software for 7 insurances.
Conducted annual Open Enrollment fairs at 5 satellite locations as well as weekly sessions for employee orientations.
Served as HR contact to administer and educate employees about COBRA.
Department contact for executive employees.
Monitored the ARRA (American Recovery Reinvestment Act) as it pertained to involuntarily terminated employees for COBRA.
Education
Becker College, Worcester MA
B.S in Business Administration & Management with Human Resource emphasis
Professional Training & Development
Case Management Software
COBRA Administration Software
HRIS entry, MOXI, MOSO, Citrix and IEX
Claims Processing & Adjudications of HMO & PPO Claims
FMLA Management
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