Customer Service Microsoft Office

Nowajish Hossain

Cell: 647-***-**** *email: ********.******@*****.***

PROFILE SUMMARY

Objective

To pursue a career at a recognized organization to make a significant contribution towards organization’s long-term achievements utilizing my professional skills and flexibility.

Summary of Qualifications

Over 5 years of Entrepreneurship and Administration experience.

6 months of experience as a financial assistant intern, performing supportive foreign exchange operations, customer service and other banking tasks.

Seneca College Professional Accounting Practice Graduate Certificate holder with solid skills in internal and external audit, corporate finance, cost and managerial accounting, taxation.

Proficient with Microsoft office (Excel, Word, PowerPoint), currently learning quick books.

Developed leadership and management skill by creating and managing online business.

Proven exceptional time management skills by maintaining a balance schedule by doing a part time tutoring, working as a finance intern and attending university as a full time student

EXPERIENCE

Concierge/Receptionist Oct 2017- Present

G4S Canada Secure solutions.

Provide excellent customer service to condominium residents and guests.

Organize residential paperwork according to company policies and procedures.

Reserving parking spot reservations using Excel spreadsheet.

Receiving package deliveries on behalf of resident and record it in the customer system.

Finance Assistant (Intern) Sep 2013-Apr2014

City Bank Limited, Dhaka, Bangladesh

Assisted senior management in Foreign Exchange Operations.

Organized client financial documents in MS Excel, ensuring maximum compliance with customer specifications.

Tracked all the record of the customers by going through their profile and closed the account for those clients who have terminated their services with the bank.

Founder and Owner March 2010-Aug 2015

Dhaka NJ Tuition Media

Communicating with parents and provide tutors according to their demand.

Screening and selecting qualified tutors and provide them tutoring opportunities according their qualification and job location preference.

Promoted the business throughout the city using various advertising methods including distributing leaflets, Facebook page, newspaper advertisement etc.

EDUCATION

Professional Accounting Practice-Graduate Certificate Sep 2016-Aug 2017

Seneca College, Toronto, ON

Internal and external audit, compliance, individual, corporate, household and various types of taxation, P/L Account, Balance Sheet, Bank Reconciliation Statement, Trial Balance, General ledger, Journal entries, Process Costing, Job Costing and other accounting statements.

International Business Management- Graduate Certificate Sep 2015-Apr 2016 Seneca College, Toronto, ON

Developed a business plan to expand business in foreign market.

Competed International marketing strategy, cross cultural business, supply chain management and Project management Courses.

Finance(BBA)- Undergraduate Certificate June 2009-Apr2014

North South University, Dhaka, Bangladesh

Corporate finance, Managerial finance, international finance

Did various research projects and presentation on different financial topic.

References are available upon request

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