Office clerical

MARGARITA GINER

*** ******* ******: 915-***-****

El Paso, Texas 79907 ****************@*****.***

PROFESSIONAL SUMMARY

Highly motivated, solutions-focused professional with extensive experience and proven track record of success in leading customer service-support, administrative, and human resource support operations; combine sound time and resource management skills to implement strategic initiatives to enhance productivity, service, and overall bottom-line performance. Possess exceptional interpersonal and communications skills with proficiency to promote confidence and build and maintain strategic relationships with people from diverse backgrounds; known as a lead-by-example professional with a reputation for accomplishing organizational objectives and delivering results.

CORE COMPETENCIES

Office Administration Front Office Reception Service/Delivery Support

Customer Service Strategies Logistics Management Client/Public Relations

File / Records Management Document / Report Preparation Database Management

Performance Measurement Process Improvement Initiatives Workflow Planning

Proficient in Microsoft Word, Excel, & Power Point, Outlook, JD Edwards, Tyler, & Ener.gov

Bilingual with Articulate Fluency in English & Spanish

PROFESSIONAL EXPERIENCE

Electrolux, El Paso, Texas 2016-Present

DC Clerk

Process bill of lading, attending drivers at the distribution window, confirmed orders

Finalized process of paperwork

TOWN OF HORIZON CITY, Horizon, Texas 2014 – 2016 Human Resources Assistant

Provide professional representation and maintain customer service standards in performing a broad-range of front-office reception, administrative and human resource support, and clerical accountabilities.

Oversee all administrative duties and workflow, manage all general clerical work, filing, data entry, preparation of correspondence, letters, liens, distribute all incoming and outgoing mail, deposits, and process additional tasks for the support of office functions.

Manage the administration of all new hire paperwork including submission for background investigation and reference checks to determine the suitability and qualifications of employees, and manage the scheduling of new employee orientation.

Coordinate all payroll functions for over 53 employees handling all payroll processing; manage the verification of all time cards, and correct all pay exceptions.

Oversee the maintenance of employee files, paid time off (PTO’s), critical records (new hire/terminations) and ensure the accuracy and proper retention of all required documents.

EUREKA ELECTROLUX, El Paso, Texas 1984 – 2012

Human Resources Clerk-Assistant

Assisted with the completion of cross-functional HR actions for new administrative, support, and management staff; included maintenance of employee files, Federal I-9’s, establishment of personnel records, and the filing of sensitive information consistent with record handling/retention requirements.

Served as an employee resource for policies, communication changes, Family Medical Leave Act, benefits administration, severances, garnishments, payroll distribution, leave of absence, tax support, and employment verifications.

EDUCATION

Completed Coursework in General Studies

University of Texas at El Paso, El Paso, Texas

Computer Word Processing Coursework

International Business College, El Paso, Texas

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