Customer Service Microsoft Office

Amanda D. Gonzalez

415-***-**** • Bay Point, CA • **************@*****.***

OBJECTIVE

● Seeking employment with a stable corporation that will acknowledge a hardworking, self-motivated, and dependable individual with the opportunity for career advancement in the Medical Administrative/Office/ Customer service field PROFILE

● Recently completed a Microsoft 2010 Office Suite program

● Knowledge of Medical Terminology and Microsoft Office Suite

● Ten years of customer service experience

● Dependable, hardworking, on time

● Very self motivated, detail oriented, and full of ideas SKILLS

Customer Service,Cash Management Knowledge in register balancing, Call Center Sales Personal Assistant

Windows 2000XP PageMaker PhotoShop

PowerPoint 2013. Excel 2013

Word 2013. A ccess 2013 Outlook 2013 QuickBooks 2013 EXPERIENCE

99 Cents Only Store, O akland, California 2 016–2017 Head Cashier

● Provided customer service, balanced cash register

● Managed all cashiers on my shift made sure they kept their registers balanced and Provided excellent customer service

● Stocked go-back items back on shelves

STS Academy, P ittsburg, California 2 007–2008

Youth Leader/ Tutor

● Helped students with homework

● Helped tutored a class of 23 elementary students

● Planed enrichment activities that include arts & crafts, math and science projects, games, writing, and reading

Nations Giant Hamburgers, C oncord, California 2 005–2007 Cashier, Office Assistant

● Took counter orders as well as phone orders

● Provided customer service, balanced cash register

● Stocked front and back room, ordered supplies for the store on a daily basis

● Counted money in the safe at the end of the day

EDUCATION

Martinez Adult Education, M artinez, California 2 014–2015 Microsoft office Suite 2010 Program Certificate

Moaning County CTC, Canfield, Ohio 2001–2002

Vocation Certification in Visual Arts and Design

Sebring McKinley High School, Sebring, Ohio 1999–2002 High School Diploma

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