Social Media Customer Service

Brenninkmeijer CEDRIC

e-mail: **********@*****.***.** tel: +1-408-***-****

Education and Qualifications

****-****/****-**** ***** Clara University Major: History and Philosophy

Santa Clara, USA

Dec-2005-2013 Dulwich College Shanghai IB High School Diploma

Shanghai, China

Work Experience

Jun-17 – Sep-17 THE BIZNOB Santa Clara, USA

Online Journalist

Researched and wrote 54 articles covering Global Business, Technology and Financial News

Manage social media for both THE BIZNOB’s and personal audience

Jul-16 – Sep-16 C&A China Shanghai, China

Sourcing Trainee

Joined Sourcing training trip to understand Asia’s market focusing on Online Retail and Sustainable Fashion

Jun-16 – Jul-16 C&A Mexico Guadalajara, Mexico

Business Analyst

Research, observe and analyze how all divisions worked with new business model.

Presented review and potential challenges divisions both within and cross divisions to board

Jan-15 – Jul-15 C&A Netherlands Amsterdam, Netherlands

Logistics Consultant

Created a system to measure and evaluate new Last Mile program in C&A Netherlands 5 largest stores

Presented report to board as part of a larger presentation on how to improve and polish C&A Netherland’s store experience

Sep-14 – Jan-15 C&A Netherlands Amsterdam, Netherlands

Store Trainee

Developed necessary skills to work in a retail store including Sales, Inventory Management, Cash Desk Service and Customer Service.

Work with a group to research how to improve C&A Netherlands’s store experience.

Additional Information

Interests: Scuba Diving – Have a Dive Master License

Music – Principal Trumpet in Santa Clara University Orchestra

Charity – Service Prefect in High School, Engage in both on- and off-campus events

Social Engagement – San Jose Homelessness Immersion Trip

Culture – Travel and Engage other cultures and perspectives – specifically Asia

Achievements: Phi Alpha Theta History Honors Society; Presented at National Conference

Phi Sigma Tau Philosophy Honors Society

International Award Gold

Presenting on behalf of History Department at SCU President Reception

Service Prefect – Dulwich College Shanghai Leadership Council

Nationality: Dual Nationality: Netherlands and United States. Have both passports

Languages: Dutch (B2 - Intermediate), Mandarin (Basic), Portuguese (Basic)

Contact this candidate