Human Resources Manager

Malay Das Thakur

LinkedIn https://www.linkedin.com/in/malaydasthakurhr ******@*****.*** 925-***-**** SUMMARY

Senior HR professional with comprehensive human resources experience in HR policies and procedures, compensation, benefits and administration, Investigation and labor relation. Proven experience in collaborating with senior management and conduct human resources strategic planning in order to support and further corporate goals. Ability to successfully address talent acquisition, retention, succession planning and performance management.

SPECIFIC EXPERTISE

Global-Infotech 2016--present

Senior Program Manager Client Services

Managed full spectrum of HR operations, Systems and Programs. Implemented comprehensive HR policies and solutions that sustained key business requirements and aligned with short and long term business objectives of the organization towards vendor management and business development.

Improved service and business relations with clients through critical analysis and monitoring; ensuring all HR procedures and policies were consistence and correctly followed at all times.

Analyzed and diagnosed client issues; proactively resolve matters through organizational interventions and strategic manpower augmentation.

Structured and implemented programs and policies in the areas of new employee orientation / onboarding, training, compensation, benefits packages and incentives.

Fostered a teamwork environment conducive to positive dialogue across the organization. Personal efforts were cited as the driving force behind employee-retention rate of 40% within an industry where high turnover is the norm.

Collaborated with Management in collecting compensation and performance data and analyzing to ensure top talent were classified, retained and rewarded within a pay for performance structure.

Slashed workforce costs by 15% annually by meticulous record keeping and audit of Leave of Absence, FMLA, CFRA, FEHA and ADA regulations.

Brought workers’ compensation program into full compliance. Instituted preferred providers list and trained managers and associates on procedures to follow in case of injury.

HR Policies & procedures

Staffing and Recruitment

Coaching & Counseling

Benefits & Compensation

Appraisal & Performance

Succession Planning &

Retention

Orientation & On-boarding

Employee Relations

Change Management

WORK EXPERIENCE

Malay Das Thakur

LinkedIn https://www.linkedin.com/in/malaydasthakurhr ******@*****.*** 925-***-****

Addressed all labor relations issues; assisted with cost effective analysis on various bargain proposals and negotiating strategies.

Collaborated with Management and restructured employee manual covering company policies including disciplinary procedures, code of conduct, Safety, FMLA policy, Affirmative Action Plan, Compensation and benefits information.

ACCENTURE, CA, USA 2015- 2016

Management Consultant

Successfully drove changes in HR system and procedures through collaboration with leadership and HR to help adept to the new environment. Led efforts in adopting changes in staffing methodology utilizing various unconventional methods to generate candidates.

Coordinated change strategies within the organizations structure for clients and thereby improving the working environment to help in future growth and stay competitive in the market.

Successfully implemented strategies and brought in systematic changes in procedures and systems in recruiting (Full life cycle), interview, screening, on-boarding and orientation for new hire.

Collaborated with Management and successfully implemented changes in organizational succession planning, performance appraisal and reward system to improve talent acquisition and retention.

Analyzed and improved workforce availability by 10% with focus on strategic employee induction during non-peak time.

Developed strategies on implementation and adopting new systems and changes to improve team building, group interaction and interpersonal skills through coordinated departmental training, Coaching and counseling.

CONFIG-CONSULTANTS, SANTA CLARA, CA, USA 2014-2015 Senior Human Resources Manager

Successfully managed a broad range of HR functions including recruiting and training employees, administering benefits, overseeing disciplinary action and managing records. Co-chaired annual enrollment meetings, coordinated and performed exit interviews.

Coordinated all HR policy and procedures: responsible for Payroll, Benefits and compensations of all employees.

Developed Recruiting strategies (Diversity recruiting) and trained 10-member management team on interviewing techniques and best practices, conducting workshops and coaching sessions that contributed to sound hiring decisions: increased talent acquisition for better strategic business performance `by 15%.

Devised creative and cost-effective incentive and morale-boosting programs (including special events and awards structure) and increased employee satisfaction and productivity.

Collaborated with managers and created successful 360 degree performance appraisal process for senior and experienced employees resulting in robust development of succession plan to effectively prepare employees for their next role in the organization.

Revised employee handbook and contracts in collaboration with business leaders; Restructured and administered employee benefits, wages, and workforce availability thereby increasing company savings by 10%.

Malay Das Thakur

LinkedIn https://www.linkedin.com/in/malaydasthakurhr ******@*****.*** 925-***-****

Responsible for all immigration matters including visa issues (H1B/H4 L1 Etc.), Perm/Green card and dealing with immigration lawyers. Ensured compliance of all Federal rules and regulations. QUADRANT FOUR, WALNUT CREEK, CA, USA 2005- 2014

Senior Resource Manager (Human Resources)

Successfully coordinated the entire operation of the company’s Western region at Walnut Creek, California. Managed various spectrums of HR, Logistics and Immigration functions for 250 employees.

Collaborated with Leadership and Managers to understand strategic resource needs and implemented new innovative Recruiting (Full life cycle) and Staffing strategies including peak time hiring program that reduced salary expenses.

Revamped on New Hire Orientation and On-Boarding program to include HR information and Company Resources that helped the new hire to understand the company better and improved Company branding

Successfully increased retention of talented employees by 15% through career counseling, training, performance appraisal and succession planning.

Prepare reports though analyzed data from HRIS system of employees to ensure accurate update of records and timely action taken towards salary hike, benefits, Insurance claims, and rewards to increase employee satisfaction by 20%.

Advised and incorporated fairness and maintaining consistency in company policy in resolving employee conflict resolutions, grievances and complaints through conduct of proper and timely investigation to ensure a safe working environment.

EDUCATION

Human Resources and Management certification: University of Phoenix, USA

Post Graduate Diploma in Human Resources Management: Indira Gandhi Open National University, India

Diploma in Marketing: Symbiosis Institute of Management Studies, India

Bachelor: National Defense Academy, India

ADDITIONAL QUALIFICATIONS AND EXPERIENCE

Group Testing Selection Course: Services Selection Board, Bhopal, India

Psychology: Defense Institute of Psychological Research, New Delhi, India

Fund Raising Events Organizer: Sankara Eye Foundation (Non-Profit Organization for curable blindness), California, USA.

Volunteered for Mother Teresa (Missionary of Charity) – Home for Children, Kolkata, India

Fluent in English, Hindi and Bengali (Read and write).

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