Manager Employee Relations

KAHOE FERNANDES

561-***-**** ******@*****.*** linkedin.com/in/kahoefernandes

PROFILE: HUMAN RESOURCES MANAGER / DIRECTOR

Change Management Project Management Organizational Growth

International Recruiting Programs

Forward-thinking change agent providing track record of developing and implementing new processes, maximizing efficiency, and strengthening corporate cultures.

Strategic and innovative HR leader able to leverage management experience that translates business vision into HR initiatives that improve performance, profitability, growth, and employee engagement. Skilled in managing day-to-day human resources operations including employee relations, training and development, benefits, compensation, and organizational development. Talent for building solid partnerships with internal and external leaders, and professionals at all levels. Special expertise in international recruiting. Languages: Fluent in English, Portuguese (native), and basic Spanish.

Core skills

HR Best Practices Employee Relations & Diversity Talent Acquisition & Development

Staff Coaching & Mentoring Employee Performance Improvement HR Policy, Process & Systems Design

Quality Control Team Building Problem Solving Strategic Business Partnerships

PROFESSIONAL EXPERIENCE

Broken Sound Country Club Inc. Boca Raton, FL Award-winning, exclusive golf and country club 2005-Present

HR Project Manager / HR Specialist

Manage successful international recruiting program in conjunction with generalized HR daily functions, encompassing hiring, training, timekeeping and payroll, benefits, budget management, and employee relations. Coordinate travel and hiring logistics for candidates and employees. Track and maintain regular and foreign employees’ legal documentation including visas and government petitions. Create and distribute resources for all employee communication, coordinate staff events, and job fairs.

Payroll: Overhauled payroll system by introducing new ADP services, training managers and users improving accessibility of information and increased efficiency.

International Recruitment: Effectively manage and train 100+ yearly international positions resulting in visa extensions, upgrades, or application for permanent residency.

Employee Programs: Launched employee wellness program that led to Florida’s Business Journal Award for “Healthiest Employers” in South Florida that led to increased discounts on health plan contracts.

Leadership: Enabled quick, seamless, and cost savings during transition to new housing for international employees during change in property management. Successfully relocated all 64 employees in less than one month.

Internal and External Partnerships: Consult with immigration and labor attorneys, effectively avoiding large settlements against company. Interface with management to align talent acquisition, development, and management strategies with evolving business goals.

Fresh Meadow Country Club Long Island, NY Premiere private golf club host to many celebrity events 2006

Beverage Operations Manager in Training

Managed beverage department in 420+ member country club catering to purveyors of highest quality wines and spirits. Accountable for staffing shifts and events, opening and closing venue. Supervised and trained bar and dining room staff, controlled inventory and maintained exemplary member relations.

Cost Reduction: Negotiated better spirit prices resulting in lowering costs by 16%.

Business Automation: Instituted inventory software tool that helped to reduce liquor costs by 3%.

Somar Metereologia São Paulo, Brazil Brazilian leader in meteorology products: weather.com 2005

Marketing Manager

Bought and analyzed media plans for insertions in weather-focused media. Managed all company communication via website, newsletters, and creation of new magazine. Successfully negotiated new contracts.

Talent Program Management: Supervised internship program; facilitated leadership development, and managed performance reviews.

Carrefour S.A. São Paulo, Brazil Second largest retail chain worldwide with 40k employees 2000-2005

Marketing Manager Assistant

Began as intern in headquarters’ Marketing Department, then hired as full-time employee buying TV spots, Newspaper ads, and other media outlets. Performed extensive consumer research and involved in production of weekly and daily catalogues.

Revenue Growth & Budgeting: Drove sales of $2.5 million / month TV ads.

Inventory Management: Evaluated inventory needs and purchased materials prior to production, saving time and money.

EDUCATION

MBA-Emphasis in Human Resources Getúlio Vargas Foundation São Paulo, Brazil

BA-Advertising and Public Relations Mackenzie University São Paulo, Brazil

CERTIFICATES & PROFESSIONAL INSERVICE TRAINING

Human Resources Certificate Florida Atlantic University

ADP EzLaborManager / PayXpert for Administrators ADP Employer Services

Hotel and Restaurant Management Ashworth University

Retail Competition Analysis and Financial Mathematics with HP12C PROVAR Institute

Presentation Techniques / Coaching Carrefour Training Courses

Leadership Training 1 and 2 Despertar Institute

COMPUTER SKILLS

Advanced: Corel MS Office QuarkXpress Autocad JONAS

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