Employee Relations Management

DONALD JENKINS, JD, SPHR

**** ******** ***, ******, ** 92881 C: 209-***-**** ************@*****.*** www.linkedin.com/in/hr-allstar www.donjenkinsjd.com CHIEF HUMAN RESOURCE EXECUTIVE SNAPSHOT

EXECUTIVE PROFILE

I am an accomplished Senior Executive and Human Resources leader with more than 25 years of experience across retail, manufacturing, and service verticals, and a strong HR background with start-ups, non-profits, public- sector, and Fortune 500 companies. I've combined my thought leader status in HR, with my extensive labor and employment law experience. My areas of expertise include Federal & California EEO compliance, employee workforce dynamics, HR solutions, employee relations, leadership development, organizational development, talent management, change management, total rewards, recruitment & retention, coaching & mentoring, and consultative business partnering.

ACCOMPLISHMENTS

CHANGE MANAGEMENT: Change Management lead for HR integration process during rapid expansion, acquisitions, and corporate restructuring. Worked intimately with retail and farm leadership teams and Sr. Management to gain global buy-in and commitment. Trained leaders on change management, worked with Operations to improve retention, to implement Applicant Tracking System, Learning Management System, and Talent Management System within our HRIS systems. Result was positive feedback from associates, lower turnover, and higher Glassdoor & Indeed ratings. EMPLOYEE ENGAGEMENT: Designed culture change initiative to transform an inconsistent and siloed organizational environment to one of collaboration and trust focused on employee engagement and a positive customer experience. As a result, turnover has dropped, same-store-man-hours have dropped, and measurable productivity has remained static or improved. Employee engagement surveys show employees are more content, more interested in career pathing, and more engaged in growing with the company. ORGANIZATIONAL DESIGN: Completely overhauled organizational design companywide to allow for better reporting, natural career-pathing, improved opportunities for professional development and succession planning, and the ability to better on-board new hires and develop high performers. TOTAL REWARDS: Established pay matrixes for each geographical region, completed and adjusted for a full organizational FLSA audit, and for the CA operations conducted a comprehensive Fair Pay Act audit. Improved Open Enrollment, and built out better processes to assure ACA and ERISA compliance with all employee benefit programs.

LEADERSHIP DEVELOPMENT: Designed and implemented leadership programs for sales, for management, and for planting crews, utilizing a highly interactive, blended learning approach to minimize both ramp-up time and rollout costs. Results include better retention, lower work place accidents, and higher customer satisfaction metrics.

CORE STRENGTHS

Labor & Employment Law

Organizational Development

Performance Management

Change Management

Employee Engagement

Coaching & Training

Leadership Development

Wage & Hour Compliance

Workplace Investigations

Conflict Resolution

EDUCATION

Juris Doctorate (Labor &

Employment Law)

University of Arkansas

School of Law, Fayetteville,

Arkansas (with honors)

B.S.B.A. (Human Resource

Management) Arkansas

State University,

Jonesboro, Arkansas.

CERTIFICATIONS & ORGS

Senior Professional in Human

Resources (SPHR)

HCI Strategic Workforce Planning

certification (SWP)

SHRM California Employment Law

certification

SHRM CA Payroll cert

SHRM CA Employee Leave cert

SHRM CA Employee Benefits cert

Certified Professional Behavioral

Analyst (DISC)

OSHA 30 cert

SHRM & PIHRA

American Payroll Association

World-at-Work

Association of Workplace

Investigators

2 Don Jenkins

PROFESSIONAL EXPERIENCE

Vice President of Human Resources June 2016 - Present Moon Valley Nurseries/Big Tex Tree Nurseries, Riverside, CA (CA/AZ/NV/TX) Moon Valley Nurseries group is a fully integrated agriculture and retail operations with 46 locations and approximately 1,800 employees, in four states and three-time zones, that propagates, grows, sells, and installs specimen trees and plants in the consumer, commercial, and public sectors. As the chief HR and learning officer reporting to the CEO and overseeing all payroll & HR my accomplishments and responsibilities include:

• Designed and implemented organizational development initiatives including change management, employee engagement, and culture. Used change management tools to help leaders transition first line managers and associates through change. Worked closely with functional leaders to improve team dynamics and overall health of the team. Used data to design the best possible intervention to increase employee engagement and leadership efficiency, such as a new Planting Crew Manager program to solve employee relations issues at the individual and team level. Successfully minimized potential legal exposure, reduced overtime costs, and improved team performance as well as customer satisfaction numbers.

• Led culture change initiative for Servicing area focused on improving cross-function communication. This included the start of the design phase of a change management process for all organizational initiatives.

• Employee Champion for all employees, responsible for anticipating their concerns, needs, and issues, while developing cost-effective, productive, competitive and performance-driven compensation and benefits

• Chief Learning Officer in charge of learning management. Drive the corporate strategy and align the development of people with company's business goals.

• Liaison with outside counsel, and in-house Subject Matter Expert in all HR regulatory areas (EEOC, ADA, ADEA, FMLA, FLSA, etc.) ensuring compliance with federal, state and local laws and regulations, and responsible for all aspects of leadership development and climate initiatives, including but not limited to Employee Engagement surveys and initiatives, leadership development programs and managerial skills programs.

• Responsible for complete oversight of all HR including retail stores, corporate, and production/distribution.

• Built out and/or refined all HR processes; writing new job descriptions; rolling out new handbook & policies; and developing and implementing a comprehensive onboarding processes and procedure in four states. Senior Human Resource Business Partner & Director August 2014 - June 2016 HR Professional Resources, LLC, Modesto, CA

HR Professional Resources is a HR consultant group, providing all aspects of HR support for small, mid-sized, and large organizations, that included retail, manufacturing, healthcare, professional services, public sector, nonprofit, construction, agricultural, and more. Working with Owners and C level executives of orgs ranging from 50 to 16,000 employees, with and without unions, my accomplishments included:

• Developing processes & procedures, work flows, and documentation for: compensation determinations, organizational design & maintenance, executive and management bonus plans, job description development and management; and implementing a CA Fair Pay Act audit for one of California's largest supermarket chain, with over 16,000 employees and 5,000+ different job titles.

• Served as interim Director of HR building out HR processes, writing new job descriptions, rolling out new handbooks & policies, and developing and implementing a comprehensive onboarding process for a mature manufacturing and fabrication company in the Central Valley.

• Served as acting Director of HR developing new policies, designing a new employee handbook, and implementing all new HR processes for a large regional home health services company in the Central Valley.

• Conduced comprehensive FLSA/FMLA audits for one of the largest property management companies in the central valley, developing all new HR policies and procedures, and rolling out new employee handbook.

• Advising public schools, professional services companies, retail and non-profit organizations on HR management best practices, risk avoidance, statutory/regulatory compliance, etc. 3 Don Jenkins

Director of Human Resources & Operations December 2011 - August 2014 Solid Networks, Inc., Salida, CA

Solid Networks is a high-growth Managed IT Services provider, and Value-Added Reseller in the technology field. Reporting to the CEO and sitting on the Board of Directors of an origination of approximately 50 employees my duties and accomplishments included:

• Successfully designed and implemented company-wide job description and job evaluation system; Employee handbook; BYOD, Intern, PTO, ethics and other company policies to match board’s vision and to maximize employee satisfaction and retention.

• Developed and implemented a weekly “Solid Insights” program for clients, prospective clients, vendors, and employee relations and candidate recruitment.

• Presented a monthly “Friday2” team building, employee training, and associate development program.

• Created a Team “RiNo” department to allow for better employee development, improved client services delivery, and more consistent service processes.

• Conducted company-wide FLSA audit, and brought company into compliance.

• Reduced organization’s overall insurance cost by 30% while doubling headcount and footprint.

• Developed service handbook to improve both service time and quality.

• Project Manager for implementation of Employee Engagement program through Union Avoidance practices which focused on current policies, leadership practices, and overall employee satisfaction.

• Advanced interventions and programs to reduce turnover focused on hiring practices, on-boarding process and scheduling challenges.

• Implemented DISC profiling for existing employees and prospective candidates that resulted in improved hiring and a 100% reduction in voluntary turnover.

• Managed Recruitment and Performance Management system and training.

• Designed and facilitated HR policies, procedures & forms compliant with Federal and CA law, including authoring & presenting bi-annual company-wide sexual harassment training program Labor & Employment Law Attorney & Counselor August 1993 - December 2011 Various Law Firms, Northwest Arkansas

Over a period of 20 years I was an attorney with a “boutique” employment and labor firm representing management exclusively in HR matters; the city attorney for a variety of cities where, among other duties, I was responsible for labor relations, HR, etc.; and the managing attorney for a general practice regional law firm, managing attorneys and support staff, while practicing full time with focus on:

• Representing HR departments for numerous Fortune 500 and mid-sized organizations - public, private and public sector - in a vast array of employment law matters, including: NLRA, ADA, employment at will/wrongful discharge, ADEA, ERISA, COBRA, WARN, FMLA, FLSA, civil rights, safety, common law tort and employment related state law actions, before courts and governmental agencies such as EEOC, OSHA, DOL, NLRB, etc.

• Providing coaching, training, teaching, and counseling to start-ups, retail, public-sector, non-profit, manufacturing, and service verticals and such organizations as Rheem Manufacturing, Tyson Foods, SGL Carbon, Wal-Mart, Dillard’s, Harp’s Grocery, Pepper-Source, American Freightways, USA Trucking, JB Hunt, etc.

• Developing materials and presenting/teaching PHR and SPHR continuing education classes.

• Advising mayors and city councils (including the 18th largest city in Arkansas), and handling all human resource and employment issues (including CBA) in a public service environment (municipal and county level).

• Counseling HR departments and C level management regarding drafting, implementing and enforcement of personnel policies and procedures, and handed arbitration and litigation along a full range of employment and labor relations law issues.

Contact this candidate