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Customer Service Administrative Assistant

Location:
Newburgh, NY
Posted:
June 21, 2018

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Resume:

Jill Nibe

845-***-****

ac5ysb@r.postjobfree.com

SUMMARY:

Provide the best service possible to all customers – associates, internal staff, clients, and providers

Assertive, self-motivated, goal-oriented, organized and efficient

Dependable, proven team player

Capable of handling multiple projects concurrently with little or no supervision

Solid communication and customer service skills

PROFESSIONAL EXPERIENCE:

Company Confidential Mar 2015-Present

Will furnish details upon request

Docs Global (formerly Managed Clinical Solutions) June 2004-Oct 2014 HR Advisor/Manger of Administrative Operations

Generate and process all new Client Agreements and New Hire Paperwork for W2 and Freelance consultants

Generate and process all extension, rate increases and terminations for internal and external employees

Enter, terminate and update information on employees in PeopleSoft HRIS system

Keep track of vacation, sick and personal time for internal and external employees

Run Background checks and drug screening and analyze results

Run E-Verify on all new hires

Log all documents sent out on Tracking Log and follow up on documents not received

Respond to all associate related questions regarding administrative issues, benefits, policies, and all HR related concerns

Maintained internal system OMNI, which consisted of HR entries and saving documents to a restricted folder

Facilitate documentation to corporate for new hires, extensions and exits

Send information to the Insurance Agency regarding eligible consultants

Make travel arrangements for management, consultants and visitors

Review and process expense reports

Review and process office invoices

Print weekly meeting reports

Maintain and purchase office supplies

Place job ads on Monster and review resumes submitted

Updated company SOP’s

Update Progressive Hours report on a monthly basis

Support management in the USA and Dublin

Provide backup support for the Director of HR in her absence Managed Clinical Solutions April 2004-June 2004

Administrative Assistant

Maintained meeting calendar

Screened phone calls

Printed reports

Updated calendars for Sales and President

Made travel arrangements

Printed out all President emails

Sent out New hire paperwork and extensions

Reviewed and coded expense reports for payment

EDUCATION:

Achieved Extraordinary Customer Service Certificate 1999 Newburgh Free Academy, Newburgh, NY 1983

Diploma-Business Major



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