ELLEN D. ROOT
Jacksonville, Florida 32216
********@*******.***
CAREER HISTORY
Signal Real Estate Jacksonville Beach, FL
Broker Assistant July 2017 – Present
Assisted Real Estate Broker and realtors with preparing files for listings and sales. Managed and maintained office equipment and supplies. Answered all incoming calls and routed them to the appropriate person. Receive and distribute incoming mail. All account receivables and payables for company and personal accounts. Received and deposited monthly rent from tenants. Performed duties as executive personal assistant.
Barnes & Cohen, P.A. Jacksonville, FL
Paralegal February 2016 – July 2017
Pre-litigation specialist, responsible for establishment and investigation of new personal injury cases, including analysis of applicable insurance coverage, coordination of medical treatment plans, heavy phone contact with clients, medical providers and insurers and preparing case files for demand.
Barnes & Cohen, P.A. Jacksonville, FL
Receptionist September 2010 - February 2016
Responsible for handling all incoming calls on busy multi-line phone system, heavy scheduling and face to face client contact. Procured, managed and maintained office equipment and supplies for 20+ person office. Arranged service calls for building site maintenance. Assisted Marketing Representative with scheduling of clients and personnel for television advertisements. Assisted attorneys and paralegals with research and investigation. Assisted Office Manager with documentation of accounts receivable/payable via QuickBooks. Distributed all incoming mail.
Schuler & Lee, P.A. Jacksonville, FL
Receptionist & Legal Assistant April 2008 - June 2010
Handled busy multi-line phone system and front desk for multi-tenant law office. Responsible for distributing all incoming mail. Legal Assistant to two attorneys and one paralegal. Requested medical records and bills, prepared correspondence to insurance companies and clients.
Watson Realty Corporation Jacksonville, Florida
Administrative Assistant February 2003 - April 2008
Provided smooth and efficient support functions for 30+ Realtors and Brokers in a busy, fast paced office. Worked as a liaison between Realtors, office personnel and potential/existing customers. Maintained all active, pending and closed business documentation in accordance with Watson Realty’s policies, North East Florida Association of Realtors (NEFAR) recommendations and Florida Real Estate Commission (FREC) regulations.
Fine Air Services, Inc. / Arrow Air Miami, FL
Administrative Assistant May 2000 - November 2002
Managed a busy training office, including the upkeep of a training database for maintenance, cargo and Hazmat (safety) departments. Tracked and coordinated training events (including students, classes and training materials). Prepared statistical reports and formulated training programs and schedules to meet federal requirements. Compiled and analyzed training data in preparation of budget determinations. Assisted with the revision of company training manuals. Performed research and procured third party consultants and instructors.
Front Desk Receptionist November 1999 - May 2000
Answered all incoming calls. Greeted and assisted incoming customers and visitors. Distributed all interoffice and incoming mail. Typed correspondence for management. Provided administrative assistance to Human Resources.
Wiborg Vinyl Hialeah, FL
Front Desk Receptionist January 1997 - October 1999
Answered all incoming calls. Provided administrative assistance, including typing of correspondence, faxing and operating office machinery. Prepared departmental reports. Arranged executive travel. Organized and processed estimates and purchase orders. Orchestrated the flow of incoming and outgoing mail.