Customer Service Administrative Assistant

DAKEA VINIS

*** ****** ****** **********, ** ****1 856-***-****

Email: *******@*****.***

Highly enthusiastic, hardworking Human Resource professional with extensive comprehension in devising and implementing Human Resource programs in any professional environment.

EXPERIENCE

MAY 2008 – PRESENT

OFFICE ASSISTANT, Cooper’s poynt school

Required to assume all duties of an Administrative assistant to the Lead Nurse in the school’s Nursing Department. Responsible for managing daily the intake flow of documentations for incoming and outgoing students.

MAY 2007 – NOV2007

CASEWORKER, sunrise assisted living deptford

Assisted in the Senior Alzheimer’s unit by providing bedside nursing procedures while under the supervision of a registered nurse.

AUG 2006 – JUNE 2007

DAY MANAGER, arc of gloucester county

Assisted in the caregiving of adults with disabilities by recording their daily routines and activities.

NOV 2004 – APRIL 2007

SALES LEADER, express

Provided Supervisors assistance with training new incoming employees in the skill of credit sales and customer service. Responsible for opening and closing the store.

OCT 1999 – JUNE 2002

ACCOUNTS RECEIVABLE CLERK, FLEET BANK

Data entry, corrections to customers’ accounts, customer service, making accounts balance.

AUG 1996 – OCT 1999

BANK TELLER, COESTATES BANK

Customer Service, cash handling, balance drawer, deposit and withdrawals.

EDUCATION

DECEMBER 2017

BACHELOR OF BUSINESS ADMINISTRATION, strayer university

Major: Human Resources

JUNE 2008

MEDICAL ADMINISTRATIVE ASSTANT, Lincoln technical institute

Medical Administrative Assistant Certificate

SKILLS

Microsoft Word, Excel, Internet & Med iSOFT

Trained in Interpersonal, Legal HIPAA concepts

Induction Processes

Staff Sourcing

Communication

Benefits Systems

Scanning

Payroll Development

Performance Management

Data Analysis

Records Management

Counseling Services

Excel

Faxing

ACTIVITIES

I am a Certified Nurse’s Aide through Camden County College and Multi-Skilled Technician through the Omega Institute. Through various schools and work experience, I have attained excellent work ethic and exceptional attention to details that has afforded me the ability recommend viable courses of action by analyzing essential key information.

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